Audi Palo Alto

David was very knowledgeable & experience pained the warranty to us.why does this review have to be 25 words...too busy.. we were pleased with David Liss. warranty to us.why does this review have to be 25 words...too busy.. we were pleased with David Liss. More

No Pressure; Great Car Buying Experience I purchased a used 2017 Q7 from this dealership. Victor was very helpful in helping me test drive and answer all my questions. In the process, he was I purchased a used 2017 Q7 from this dealership. Victor was very helpful in helping me test drive and answer all my questions. In the process, he was very nice and did not pressure on me to buy the car at all. We did both local and extensive highway test drive. He answered all my questions in the process and make sure I have no questions. The second visit, I brought my family in to check out the car. Victor did another test drive with us and again was very kind the whole time. When it comes to negotiation, Victor tried his best to get the best price for us, and was very responsive in the process. After the deal, Victor helped prep the new car and showed me various functionalities of the new car. He was very patient. Overall this is easily one of the best car buying experience I had. More

Bill and Travis were terrific We kept both Travis and Bill busy with lots of test drives and back-and-forths before at last decising to purchase a used loaner. They were wonderfull We kept both Travis and Bill busy with lots of test drives and back-and-forths before at last decising to purchase a used loaner. They were wonderfully patient throughout the process. No pressure, just lots of helpful information that informed our decision. More

Very friendly and accommodating. Clear explanation of work done or to be done and no surprises. Very happy with the overall experience. Will come back work done or to be done and no surprises. Very happy with the overall experience. Will come back More

Excellent service. Although I’m a bit late for my schedule, they were able to find a person for me right away. Service is done very fast and a very thorough report of the vehicle is provided. schedule, they were able to find a person for me right away. Service is done very fast and a very thorough report of the vehicle is provided. More

Friendly people but once the deal closed then I have not heard from anyone. Was promised plates to be installed and it has been over a month. I felt like once the sale was done then it was onto the next per heard from anyone. Was promised plates to be installed and it has been over a month. I felt like once the sale was done then it was onto the next person without completing the service with me and my wife. More

I took my 2018 Audi A4 to Audi Palo Alto for service where I purchased it 2 yrs ago. I had a recall related to the ECM software to be installed, and I needed my 2-yr service. It was completed, including where I purchased it 2 yrs ago. I had a recall related to the ECM software to be installed, and I needed my 2-yr service. It was completed, including a car wash, in just over 2 hrs as promised as I waited in the waiting room with my service warranty it was free. All set for another year! More

10k service was satisfactory. I see a scope for improving final delivery experience. I was informed that the car will be ready in 2 minutes. However I had to wait for more than 20 minutes near the front par final delivery experience. I was informed that the car will be ready in 2 minutes. However I had to wait for more than 20 minutes near the front parking area before the car was brought to me. More

David is a superb relationship manager he was very helpful and a pleasure to deal with. Great to see him added to the Audi team! helpful and a pleasure to deal with. Great to see him added to the Audi team! More

Great experience working with Mila. I had the chance to test drive multiple cars and never felt pressured to buy. When I did decide to buy, the process was straight-forward and easy. test drive multiple cars and never felt pressured to buy. When I did decide to buy, the process was straight-forward and easy. More