Audi Palo Alto

It was easy to make the appointment by calling 800 number and service rep. David is super friendly and experienced. I am happy to get my car serviced by Audi Palo Alto. and service rep. David is super friendly and experienced. I am happy to get my car serviced by Audi Palo Alto. More

Great experience with the service I received at this dealership!! Kevin Gaddis was a pleasure to work with. Brownie points added for the complimentary car wash and a lyft service at no cost 👍 dealership!! Kevin Gaddis was a pleasure to work with. Brownie points added for the complimentary car wash and a lyft service at no cost 👍 More

Super. John was very helpful timely and did a great job expediting the service visit. Appreciate the Lyft as well. Very slick and well done. expediting the service visit. Appreciate the Lyft as well. Very slick and well done. More

Omar was a fantastic sales person educating us about the car. We also appreciated his diligence in ensuring all service and repair was complete before the car was delivered to us. It would be a pleasure car. We also appreciated his diligence in ensuring all service and repair was complete before the car was delivered to us. It would be a pleasure to work with Omar again. More

Waited about 20 minutes to check in vehicle. Service adviser was a bit curt during check in. The oil change appears OK. There is a disagreement regarding a potential warranty issue and I was simply to adviser was a bit curt during check in. The oil change appears OK. There is a disagreement regarding a potential warranty issue and I was simply told to call Audi USA. This is not the reason for the lower opinion, but messaging could have been better handled. Maybe Audi USA could offer to follow up with me? The same service advisor at check out, Still seemed irritated. Maybe something I said??? The complementary car wash is exactly that. Detailer missed multiple sections of the car. At least it’s free. More

Excellent service by Benny. He is a very good communicator. I also really liked the convenience of the Lyft round trip ride. Thanks also for the courtesy car wash! communicator. I also really liked the convenience of the Lyft round trip ride. Thanks also for the courtesy car wash! More

Very pleased with my AUDI service at Palo Alto AUDI. Scheduling an appointment is easy. Check in is smooth and friendly, the service guys are knowledgeable and informative. Work completed as promised. S Scheduling an appointment is easy. Check in is smooth and friendly, the service guys are knowledgeable and informative. Work completed as promised. Special thanks to David (rep) and Paul (the electronics expert). Also appreciate that my car gets washed. More

Prompt and efficient. All requested service issues were covered. The only negative I have which is same as my previous service experience is that the car wash service is very poor. Hardly anything is cl covered. The only negative I have which is same as my previous service experience is that the car wash service is very poor. Hardly anything is cleaned. If this is offered as perk it has to be better or not offered at all. More

Took car in right away and finished on time. Kevin exceptionally helpful. Car came back clean and on time. Couldn’t ask for more so exceptionally helpful. Car came back clean and on time. Couldn’t ask for more so More

Travis Brown is a excellent salesman. He took the time to find me the Q5 I was looking for. He called few times since I bought the vehicle to see if everything was good. find me the Q5 I was looking for. He called few times since I bought the vehicle to see if everything was good. More