Audi Oxnard - Service Center

,Grrrreat! Wouldn’t take my 3 AUDI’s anywhere else They are best. Perfect work, always on time, service really know these cars I brag about them everywhere Wouldn’t take my 3 AUDI’s anywhere else They are best. Perfect work, always on time, service really know these cars I brag about them everywhere More

Inaccurate wasted my time and my wife's time Audi service rep called left message stating if I would like my Takata airbag recall repaired if I could call ASAP so they can schedule it they only h Audi service rep called left message stating if I would like my Takata airbag recall repaired if I could call ASAP so they can schedule it they only have received two parts in i called back made an appointment rep stated I could get a loaner vehicle since it was on a recall I said okay I went to my appointment spoke with another service rap he stated that he doesn't know why they told me I can get a loaner vehicle I just said okay he said we can give you a ride, you can pay for your loaner or have someone pick me up call my wife to come get me I was waiting outside as I seen her across the street getting ready to turn in service rep comes outside says that we don't have your part we got parts for other vehicles. I know people make mistakes but when the inventory parts I'm sure a specific list have cars will pop up I get the feeling that probably somebody's buddy got word that there was only two parts in and got him moved up to the front to get his car repaired first I didn't ask for anything in return but it still would have been nice if they would have offered at least a free car wash which doesn't cost them anything audi basically wasted my time, gas and my wife's time and gas. And my wife being annoyed she wasn't dressed for the day or prepared to drop everything and come get me at the dealership stephanie the service rep at the other desk was more friendly, apologetic and told me to have a nice day apposed to my rep More

Friendly and helpful The services was good and the staff friendly and helpful. In this case we had the tires replaced with new ones. Would use them again. The services was good and the staff friendly and helpful. In this case we had the tires replaced with new ones. Would use them again. More

Attention to detail The service team at DCH Audi Oxnard are dedicated professionals. Their attention to detail is commendable. They answer all of your questions and expla The service team at DCH Audi Oxnard are dedicated professionals. Their attention to detail is commendable. They answer all of your questions and explain every aspect. Honestly, my favorite service team. More

10K Miles Service Included on Audi Q5 Ten thousand mile service was easy to schedule online with minor time changes communicated via phone and confirmed in email. Dropped vehicle off and c Ten thousand mile service was easy to schedule online with minor time changes communicated via phone and confirmed in email. Dropped vehicle off and completion time verified via text with Bill in service department. Service report review showed me the "Comfort" inflation for tire pressure which lead me to review the Q5's manual more thoroughly ,(than full load tire pressures indicated on drivers door frame that I had used). More

35,000 service Stephanie took great care to explain the work being done. Car was finished at the time promised. Car was washed and my wife is now a happy camper. Stephanie took great care to explain the work being done. Car was finished at the time promised. Car was washed and my wife is now a happy camper. More

Very helpful. They called back the next day to see if I was Oxnard Audi was very helpful and not only buying my car but when I had challenges having it fixed. They had a very Speedy manner they were very thorou Oxnard Audi was very helpful and not only buying my car but when I had challenges having it fixed. They had a very Speedy manner they were very thorough they were very informative and the dealership overall is very clean and a nice place to wait while they fixed my car. I would recommend that dealership highly. More

Awesome service - quick and efficient I purchased my A5 back in 2012 and still get all my service requirements done here even though my warranty has expired. Very easy to work with and pl I purchased my A5 back in 2012 and still get all my service requirements done here even though my warranty has expired. Very easy to work with and pleased with overall experience!! More

DCH went Above and Beyond! As a first time car buyer, the stress of this process was incredible. We had already done a ton of negotiating with not much luck on a real deal. We c As a first time car buyer, the stress of this process was incredible. We had already done a ton of negotiating with not much luck on a real deal. We called DCH on Sunday and by Monday morning (by phone!) we had a deal. And Manual, our salesperson, was the best! He was great to work with - he drove out of town to get the car we wanted from their sister lot and delivered it to us! That's service! He even spent time with my husband and I on all of the functions of the car. Thank you, DCH! More

The Go To Audi Dealership Servicing my old Audi, I spoke to Larry of the sales staff. Test drove a new S Q5, and fell in love with it. The entire process was smooth, and ever Servicing my old Audi, I spoke to Larry of the sales staff. Test drove a new S Q5, and fell in love with it. The entire process was smooth, and everyone at the dealership was super helpful. More