Audi Oxnard - Service Center

Audi Q5 Service Service was excellent and completed in a a timely manner. Bill, our service representative, was terrific, as always! I recommend DCH in Oxnard for yo Service was excellent and completed in a a timely manner. Bill, our service representative, was terrific, as always! I recommend DCH in Oxnard for your Audi service. More

routine service appointment Friendly staff, customer centered and efficient. Bill explained what service was planned, introduced the pre-paid plan and advised the advantage to th Friendly staff, customer centered and efficient. Bill explained what service was planned, introduced the pre-paid plan and advised the advantage to the customer who is expecting to keep his car. More

Bill is the Best Bill is always nice & happy to help. I like how he interacts with me. I would give stars for quality of work, but I am not a mechanic so I don’t know. Bill is always nice & happy to help. I like how he interacts with me. I would give stars for quality of work, but I am not a mechanic so I don’t know. More

Introduced problems during service Took car for first service at 10k miles. came home and every emergency light in the car started going off. Dealer said i need to take it back to fix i Took car for first service at 10k miles. came home and every emergency light in the car started going off. Dealer said i need to take it back to fix it. This is very difficult when you have an 8 week old and 2 year old and two full-time working parents. Plus, CarPlay in audi doesn’t work with iPhone X and they claim it’s an iPhone problem and said “oh well we can’t do anything about it.” Pretty BS to me! also they don’t have loaners available for service which sucks when your dealer is 25 minutes away from home. Meh. More

Friendly and knowledgeable Meet me before I could get out of the car to check the car in for service. Provided clean excellent loaner for the afternoon and notified me by text Meet me before I could get out of the car to check the car in for service. Provided clean excellent loaner for the afternoon and notified me by text when the car was ready. Car looked fabulous and ran great. Ready for my road trip this weekend! More

Great serivice department I had an appointment to have my S5 serviced. I was greeted promptly, the car was completed when promised and the car was washed and very clean. Excel I had an appointment to have my S5 serviced. I was greeted promptly, the car was completed when promised and the car was washed and very clean. Excellent experience and would highly recommend them for purchase and service of Audi vehicles. More

Audi amazing service Bill is the best, i call on short notice for 30,000 mi service and he gets it in right away! Also fixes me up with a beautiful new Q5 loaner, it don't Bill is the best, i call on short notice for 30,000 mi service and he gets it in right away! Also fixes me up with a beautiful new Q5 loaner, it don't get any better! More

EXCELLENT SERVICE Stephanie and Bill gives Audi service the meaning of real customer service! Very helpful and explained everything well! My car was in a really bad sha Stephanie and Bill gives Audi service the meaning of real customer service! Very helpful and explained everything well! My car was in a really bad shape but they went above and beyond taking care of the problems, as always! Thank you so much and God Bless More

Wonderful service Worked again with service manager Bill Profeta and service technician Robert. I have 2 Audi's and one is pretty old and has recently needed work. Bi Worked again with service manager Bill Profeta and service technician Robert. I have 2 Audi's and one is pretty old and has recently needed work. Bill and Robert have done a great job informing me what is most important and the extent of the work needed. I so appreciate the professional information as I love the old Avant and want to keep it running smoothly. They have managed to make that happen. Bill is always available and kind, no matter how busy he is and he is generally VERY busy. Robert obviously has the knowledge and experience with the older Avants and that is priceless. Thanks Bill and Robert! More

Good customer service but took longer than expected Everyone was very nice and helpful but it took a hour longer than the quoted time. This was a little inconvenient for planning my day but the customer Everyone was very nice and helpful but it took a hour longer than the quoted time. This was a little inconvenient for planning my day but the customer service was still very good so somewhat made up for it. More