Audi Oxnard

ROBERT DUARTE AND ALL.....I AM SO VERY BLESSED I FOUND YOU GUYS !!!!! FEELS LIKE FAMILY THERE.... I LOVED EVERYONE I HAD CONTACT WITH AT DCH OXNARD, INCLUDING CUSTOMER SERVICE CUTIE GIRLS LAURA AND STEP YOU GUYS !!!!! FEELS LIKE FAMILY THERE.... I LOVED EVERYONE I HAD CONTACT WITH AT DCH OXNARD, INCLUDING CUSTOMER SERVICE CUTIE GIRLS LAURA AND STEPHANIE !!! THANK YOU SO MUCH FOR NOT ONLY MAKING ME A HAPPY CUSTOMER IN MY LAST TWO PURCHASES AT YOUR DEALERSHIP, BUT MOST OF ALL, YOUR HOSPITALITY..... A VERY STOKED CUSTOMER, TANYA ROGERS..... THANX AGAIN !!!!! More

I had an excellent experience buying a new car from Robert Duarte. He was very informative and professional. We were able to work together to get to a reasonable price. Robert Duarte. He was very informative and professional. We were able to work together to get to a reasonable price. More

I can easily rate Mitch as GREAT in each of the categories. I was very particular in the car I wanted regarding color and features and Mitch was not only able to locate the exact vehicle (when oth categories. I was very particular in the car I wanted regarding color and features and Mitch was not only able to locate the exact vehicle (when other dealers couldn't or wouldn't) but provide it a great price. Mitch was extremely responsive at all times of day and is very personable. He came in on his day-off to make sure the car was delivered at the right time and that things went flawlesssly. Mitch was also very transparent with the pricing. This is exactly how a car buying experience should be. I would highly recommend Mitch to anyone interested in an Audi. More

My entire experience purchasing the Audi Q5 was made easier. Tyler came down 70 to Los Angeles to deliver the car, and made signing the paperwork easy! In the past, I waited on average 6 hours in a da easier. Tyler came down 70 to Los Angeles to deliver the car, and made signing the paperwork easy! In the past, I waited on average 6 hours in a dank office while the sales reps churned out papers or procrastinated or stalled; but Tyler was professional, informative, and VERY easy to work with. He is approachable and knowledgeable of his product. He took the time to show me all the car's features, and considering I am not tech savvy, I was not intimidated working the added features after his tutelage. I am so pleased with my ENTIRE purchase! More

The overall experience was great. I did not intend on buying a car on the day I visited the dealership but Mitch was very easy going and did not pressure me in the ways that typical car salesman do. I al buying a car on the day I visited the dealership but Mitch was very easy going and did not pressure me in the ways that typical car salesman do. I already knew the car I wanted when I went in. We negotiated a fair price and I was driving my new car within 2 hours. Most of that time was spent filling out the forms and waiting for them to wash and gas up the car, which is always nice! They also have a nice air conditioned waiting room with a big screen tv. Everyone I spoke with there was very friendly and they have fresh cookies too! What more could you want? More

We were looking for a pre-owned Audi Q7 that had low mileage and a great price. Mitch was easy going, no pressure...the type of dealer I look for. Mitch was concerned about our needs and making sure t mileage and a great price. Mitch was easy going, no pressure...the type of dealer I look for. Mitch was concerned about our needs and making sure that the service was excellent, answering all my concerns and questions about the vehicle we were considering. Mitch responded to both my calls and emails promptly, something that I appreciate in today's busy business world. Once we agreed to the price, Mitch made the deal seamless. When we picked up the Q7, Mitch explained in detail all the functions of the various systems. This is our first Audi and we are very pleased with the overall experience we had in purchasing this vehicle from DCH Audi of Oxnard. Dion was helpful in explaining the financing, which was a better rate than my credit union. We didn't spend a long time in the office doing paperwork. Overall, this experience for both of us was pleasant and easy. I would highly recommend Mitch to my family and friends in the market for a terrific experience and a fantastic vehicle. More

I have a personal relationship with a nearby competing dealership, and will admit, I was skeptical of experiencing the same customer service I receive at the competing dealership because of the personal t dealership, and will admit, I was skeptical of experiencing the same customer service I receive at the competing dealership because of the personal tie. When Robert Duarte, spent the one on one time with me explaining how the Audi I was considering purchasing competed with the BMW, I was pleasantly surprised by his expertise, knowledge of both the Audi and BMW brands, and most importantly his above and beyond customer service. I am a overwhelmingly busy professional, so when Mr. Duarte offered to bring a test drive car to my office, I was pleased to experience a mutual sales person who takes customer service to a whole new level. More

After researching cars for several weeks and visiting about every dealer in the area I finally decided to purchase an Audi. DCH Audi of Oxnard is by far the best dealership I have ever been to. I was ple about every dealer in the area I finally decided to purchase an Audi. DCH Audi of Oxnard is by far the best dealership I have ever been to. I was pleasantly greeted by Kevin Soufi. He was extremely friendly and knowledgeable of the vehicles. He took the stress out of purchasing a car. After falling in love with an A4 Kenny Thompkins took his time to get me a great value for my trade in, low interest rate and amazing price on my new car! This is the first time I have left a dealership feeling I was truly taken care of. I highly recommend visiting Kevin Soufi and Kenny Thompkins to purchase your next vehicle! More

I couldn't have had any better of an experience with DCH Audi of Oxnard. Kenny Thompkins was truly exceptional. Not only did I end up with a beautiful car but the ease in the process and enjoyable experien Audi of Oxnard. Kenny Thompkins was truly exceptional. Not only did I end up with a beautiful car but the ease in the process and enjoyable experience guarantees my business in the future. I currently have other family members now going through Kenny and DCH Audi Oxnard because of my great experience. From someone who has dealt with many dealerships and salesmen this is my highest reccomendaton! More

My overall experience with Mitch and the Audi dealership was good. However, Since I purchased a used vehicle from Audi, the old owner had not provided both keys for the vehicle. After several months and n was good. However, Since I purchased a used vehicle from Audi, the old owner had not provided both keys for the vehicle. After several months and numerous calls to Audi, they finally replaced the second key with a new one. When I asked why it took long and why it took so many calls to Audi to get a second key, I was told that someone had "dropped the ball". I was assured that eventhough the second key had been replaced, the old owner would be contacted and I would get that key. Almost ten (10) month later, I have not heard from Mitch or Audi, other than being asked to rate the dealership. I have not yet received the third key as I was told. I clearly understand that Audi had met their obligation to me to get the second key replaced, but I never should have been told I would get a third key, then not hear from Mitch or Audi again. AS in the beginning, Audi has had a difficult time meeting their word to me. If it was not for my persistent calls, I would have never received a second key as promised. And again, Audi is not living up to their word on the third key. More