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Audi Oxnard

Oxnard, CA

4.9
554 Reviews

1600 E. Ventura Blvd

Oxnard, CA

93036

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554 Reviews of Audi Oxnard

September 24, 2022

Maybe because it's a unique time in the market and I was purchasing a non-Audi vehicle, but I didn't feel welcomed during the majority of the transaction. My inquiry emails went unanswered, and then showin More

by jdam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ash
Sep 26, 2022 -

Audi Oxnard responded

I am sorry to hear that our team wasn't more welcoming and wasn't more helpful. We aim for excellent customer service but it's clear that we let you down. I apologize for the frustration, and I will address your comments with my team to improve moving forward. If there is anything else we can do for you, please reach out. Thanks, Frank Norollahi - Sales Manager - 805-288-3810

September 22, 2022

Jaime Hurtado and the techs at DCH Audi-Oxnard, provided me with excellent service and information. More

by rszapata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Hurtado
Sep 22, 2022 -

Audi Oxnard responded

Thank you for the great review! We are thrilled to hear that Jaime delivered such a successful service experience. Drive safely, and we hope to see you back again at DCH Audi Oxnard!

September 15, 2022

We had a great experience with both buying our vehicle back in January, and then taking it for its first oil change. More

by Katiem528
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Estrada
Sep 16, 2022 -

Audi Oxnard responded

Thank you for the great review, Katie! We are delighted that you had such positive experiences with our sales and service teams, and we look forward to your next visit to DCH Audi Oxnard. Drive safely!

September 04, 2022

Best buying experience ever! The staff was courteous and showed urgency when helping me. I’m their customer for life More

by Carman5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Belmonte, Ruben Estrada, Larry Ellis
Sep 04, 2022 -

Carman5 responded

Will always come back great service

Sep 06, 2022 -

Audi Oxnard responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the DCH Audi Oxnard team. Drive safely, and we hope to see you back again down the road!

September 02, 2022

Provide exceptional service. They were very helpful and courteous—got me a coupon without being asked More

by tklluvss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime, Bill Profeta
Sep 05, 2022 -

Audi Oxnard responded

This feedback is much appreciated! Thank you for choosing DCH Audi Oxnard and for sharing your experience. Drive safely until we see you again!

August 28, 2022

EXCEPTIONAL CUSTOMER SERVICE! !! I am very pleased to say that Francisco (Cisco) the salesman did an outstanding job taking care of all my needs. He went above and beyond to make More

by Luis Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco and Heather
Aug 29, 2022 -

Audi Oxnard responded

Thank you for the amazing review! We're happy to hear that Heather and Francisco went above and beyond to assist you here at DCH Audi Oxnard. Congrats on your purchase, we appreciate your business!

August 26, 2022

Everyone here is super friendly. Manuel was very helpful and would recommend anyone to them! More

by Josephjack117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manual Roa
Aug 29, 2022 -

Audi Oxnard responded

Thanks for your review! We're elated that the DCH Audi Oxnard team has been welcoming and Manuel will definitely appreciate the shout-out. Until next time!

July 30, 2022

Super helpful when dropping off my car to be serviced. I’m always greeted with a smile and kept updated throughout the entire visit. Also, very important to me- getting a ride is always super fast and eas More

by Hc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Belmonte, Manual Roa
Aug 01, 2022 -

Audi Oxnard responded

Thank you for the great review! Hearing that you had a successful service experience working with the DCH Audi Oxnard team made our day. Drive safely, and we hope to see you back again down the road!

July 24, 2022

Professional, friendly, excellent follow up, Jaime is fantastic representative for Audi. Highly recommend to friends. More

by Ttyndall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Hurtado
Jul 25, 2022 -

Audi Oxnard responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jamie and the DCH Audi Oxnard team. Drive safely, and we hope to see you back again down the road!

July 21, 2022

Bill is very friendly and efficient. The video of my service is awesome. Their system to have Uber drive me home and pick me up is perfect. More

by Debbie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Profeta
Jul 21, 2022 -

Audi Oxnard responded

Debbie, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Bill and the DCH Audi Oxnard team. Drive safely, and we hope to see you back again down the road!

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