Audi Oxnard

Inaccurate wasted my time and my wife's time Audi service rep called left message stating if I would like my Takata airbag recall repaired if I could call ASAP so they can schedule it they only h Audi service rep called left message stating if I would like my Takata airbag recall repaired if I could call ASAP so they can schedule it they only have received two parts in i called back made an appointment rep stated I could get a loaner vehicle since it was on a recall I said okay I went to my appointment spoke with another service rap he stated that he doesn't know why they told me I can get a loaner vehicle I just said okay he said we can give you a ride, you can pay for your loaner or have someone pick me up call my wife to come get me I was waiting outside as I seen her across the street getting ready to turn in service rep comes outside says that we don't have your part we got parts for other vehicles. I know people make mistakes but when the inventory parts I'm sure a specific list have cars will pop up I get the feeling that probably somebody's buddy got word that there was only two parts in and got him moved up to the front to get his car repaired first I didn't ask for anything in return but it still would have been nice if they would have offered at least a free car wash which doesn't cost them anything audi basically wasted my time, gas and my wife's time and gas. And my wife being annoyed she wasn't dressed for the day or prepared to drop everything and come get me at the dealership stephanie the service rep at the other desk was more friendly, apologetic and told me to have a nice day apposed to my rep More

Attention to detail The service team at DCH Audi Oxnard are dedicated professionals. Their attention to detail is commendable. They answer all of your questions and expla The service team at DCH Audi Oxnard are dedicated professionals. Their attention to detail is commendable. They answer all of your questions and explain every aspect. Honestly, my favorite service team. More

Leased our 3rd Audi - Best Dealer to Work With I had a lot of experience working with the dealership and all I can say is that they will bend over backwards to earn your business. Most of the disc I had a lot of experience working with the dealership and all I can say is that they will bend over backwards to earn your business. Most of the discussions regarding the purchase were via text message, which I appreciated. I am always on the go, and communications like this allow me to respond at my leisure. This is our 3rd car here and I would not go to any other Audi dealership...even if I lived outside of Ventura County. If you're looking for a great deal, as well as a place that makes you feel valued, look no further than DCH Audi Oxnard. More

10K Miles Service Included on Audi Q5 Ten thousand mile service was easy to schedule online with minor time changes communicated via phone and confirmed in email. Dropped vehicle off and c Ten thousand mile service was easy to schedule online with minor time changes communicated via phone and confirmed in email. Dropped vehicle off and completion time verified via text with Bill in service department. Service report review showed me the "Comfort" inflation for tire pressure which lead me to review the Q5's manual more thoroughly ,(than full load tire pressures indicated on drivers door frame that I had used). More

Great, great experience! The team at DCH was amazing! First time in my life I was in and out in two hours - and that was after changing my mind about the car I wanted. The dea The team at DCH was amazing! First time in my life I was in and out in two hours - and that was after changing my mind about the car I wanted. The deal was great, the team was great, it was awesome! I am a customer for life!! More

35,000 service Stephanie took great care to explain the work being done. Car was finished at the time promised. Car was washed and my wife is now a happy camper. Stephanie took great care to explain the work being done. Car was finished at the time promised. Car was washed and my wife is now a happy camper. More

Great customer service & great selection. The team of people that helped us through the purchase process were amazing. If you haven't been to DCH Audi Oxnard, you're missing out. The team of people that helped us through the purchase process were amazing. If you haven't been to DCH Audi Oxnard, you're missing out. More

Best experience Great dealership, very low key, super friendly. Got a great deal! Would recommend to friends and family. Would definitely buy from this dealership in Great dealership, very low key, super friendly. Got a great deal! Would recommend to friends and family. Would definitely buy from this dealership in the future More

Professional I negotiated my entire purchase via text. Showed up and signed the papers. No extra pressure or hassle. Easiest car purchase I've ever had! I negotiated my entire purchase via text. Showed up and signed the papers. No extra pressure or hassle. Easiest car purchase I've ever had! More

Excellent Was quick to great, listen to our needs and answered any questions we have. My husband and I left comfortable and happy with our purchase. Was quick to great, listen to our needs and answered any questions we have. My husband and I left comfortable and happy with our purchase. More