Audi Oxnard

routine service appointment Friendly staff, customer centered and efficient. Bill explained what service was planned, introduced the pre-paid plan and advised the advantage to th Friendly staff, customer centered and efficient. Bill explained what service was planned, introduced the pre-paid plan and advised the advantage to the customer who is expecting to keep his car. More

prompt and competent Ruben Gomez was very responsive to our requests for information about the three models of Audis that we were interested in and was able to obtain the Ruben Gomez was very responsive to our requests for information about the three models of Audis that we were interested in and was able to obtain the vehicle we requested in a short period of time. More

Introduced problems during service Took car for first service at 10k miles. came home and every emergency light in the car started going off. Dealer said i need to take it back to fix i Took car for first service at 10k miles. came home and every emergency light in the car started going off. Dealer said i need to take it back to fix it. This is very difficult when you have an 8 week old and 2 year old and two full-time working parents. Plus, CarPlay in audi doesn’t work with iPhone X and they claim it’s an iPhone problem and said “oh well we can’t do anything about it.” Pretty BS to me! also they don’t have loaners available for service which sucks when your dealer is 25 minutes away from home. Meh. More

Bill is the Best Bill is always nice & happy to help. I like how he interacts with me. I would give stars for quality of work, but I am not a mechanic so I don’t know. Bill is always nice & happy to help. I like how he interacts with me. I would give stars for quality of work, but I am not a mechanic so I don’t know. More

Great People Great Dealership We went to DCH Audi after several visits to Rusnak Westlake. We were treated like kings at DCH in Oxnard, unlike Westlake who expected us to just roll We went to DCH Audi after several visits to Rusnak Westlake. We were treated like kings at DCH in Oxnard, unlike Westlake who expected us to just roll over and pay Westlake prices Ruben at DCH was great no pressure sales executive who talked to us about the car we wanted and didn’t try to sell us something else. Andy in the finance office was equally important in the transaction and walked us through the options we had and was very accommodating. Overall I spent 2 months looking for a vehicle and countless hours of online research. I probably could have saved a lot of time in that effort if I had just visited DCH Audi in the first place. My hats off to them for their efforts and we’ll be back to purchase another when our other cars lease is up. More

Great serivice department I had an appointment to have my S5 serviced. I was greeted promptly, the car was completed when promised and the car was washed and very clean. Excel I had an appointment to have my S5 serviced. I was greeted promptly, the car was completed when promised and the car was washed and very clean. Excellent experience and would highly recommend them for purchase and service of Audi vehicles. More

Audi amazing service Bill is the best, i call on short notice for 30,000 mi service and he gets it in right away! Also fixes me up with a beautiful new Q5 loaner, it don't Bill is the best, i call on short notice for 30,000 mi service and he gets it in right away! Also fixes me up with a beautiful new Q5 loaner, it don't get any better! More

Friendly and knowledgeable Meet me before I could get out of the car to check the car in for service. Provided clean excellent loaner for the afternoon and notified me by text Meet me before I could get out of the car to check the car in for service. Provided clean excellent loaner for the afternoon and notified me by text when the car was ready. Car looked fabulous and ran great. Ready for my road trip this weekend! More

EXCELLENT SERVICE Stephanie and Bill gives Audi service the meaning of real customer service! Very helpful and explained everything well! My car was in a really bad sha Stephanie and Bill gives Audi service the meaning of real customer service! Very helpful and explained everything well! My car was in a really bad shape but they went above and beyond taking care of the problems, as always! Thank you so much and God Bless More

Fantastic Very knowledgeable and friendly staff. It was a pleasant car buying experience. I would recommend them to anyone in the market for an Audi. Thanks. Very knowledgeable and friendly staff. It was a pleasant car buying experience. I would recommend them to anyone in the market for an Audi. Thanks. More