Audi Owings Mills - Service Center

The dealership has been professional and courteous in handling the services I have requested and required. They have been consistent in keeping scheduled appointments made and offering a clean and attrac handling the services I have requested and required. They have been consistent in keeping scheduled appointments made and offering a clean and attractive customer waiting area. The times of waiting for services in the waiting area have been fairly accurate. In general, I have been very satisfied with the operation and service of this dealership. More

My experience was very positive. Jess was excellent. He kept me informed all along the way and was very professional. I just wish that they had more loaner cars. Not having a lo Jess was excellent. He kept me informed all along the way and was very professional. I just wish that they had more loaner cars. Not having a loaner adds a complicating element that you should not have to deal with given the investment made in the car in the first place. More

The service department, namely Tom, was extremely committed to making certain my older Audi A5 was well taken care of. I highly recommend them. committed to making certain my older Audi A5 was well taken care of. I highly recommend them. More

Jess is great. Very friendly and knowledgeable. He kept me informed all morning. Thank you for your help! Very friendly and knowledgeable. He kept me informed all morning. Thank you for your help! More

This dealership has been very helpful with the recalls on my Audi A4. They kept the communication open when there was a delay with certain parts (supply chain ugh) and got me car back as soon as possible. I my Audi A4. They kept the communication open when there was a delay with certain parts (supply chain ugh) and got me car back as soon as possible. I will definitely be back for future service. More

Our visit was GREAT! Dealership was thorough and kept us informed of everything along the way. A part was required so the vehicle was kept a few extra days. Once complete a video of everything was sent an informed of everything along the way. A part was required so the vehicle was kept a few extra days. Once complete a video of everything was sent and it was very detailed and informative saving tons of time at pickup. Everyone was very friendly. It was a very good experience as always! More

Called and Jeff arranged to get me in immediately. The service was completed ther next day and I was very happy with the work done. I will continue to use the service here in Owings MIlls. service was completed ther next day and I was very happy with the work done. I will continue to use the service here in Owings MIlls. More

Had a great experience on my visit for the annual service. The staff is very knowledgeable, co-operative and welcoming. service. The staff is very knowledgeable, co-operative and welcoming. More

The Service analysts there are fantastic very informative and knowledgeable. I would recommend this center only because of the analysts there. and knowledgeable. I would recommend this center only because of the analysts there. More