Audi Owings Mills - Service Center

Service department Fantastic service department. On time, knowledgeable and friendly staff. Work all performed as promised and the car was returned clean. Also provided Fantastic service department. On time, knowledgeable and friendly staff. Work all performed as promised and the car was returned clean. Also provided helpful suggestions for future service, but no pressure to have those services provided before I left. More

Awesome The Service Consultant was very informative. Highly recommend. He gave documentation to explain what all needed to be done and price. Outstanding S The Service Consultant was very informative. Highly recommend. He gave documentation to explain what all needed to be done and price. Outstanding Service. Keep up the good work. More

Whole visit was easy, faster than expected, and everyone was very pleasant and helpful. Space was clean and comfortable, and the coffee machine was handy. was very pleasant and helpful. Space was clean and comfortable, and the coffee machine was handy. More

Outstanding service Since purchasing my 2015 Q5 several months ago, I've been back several times for various issues - from scrapes to the hood and passenger side created Since purchasing my 2015 Q5 several months ago, I've been back several times for various issues - from scrapes to the hood and passenger side created by flying debris to assistance locating hidden parts. Everyone in the dealership is incredibly responsive every time I walk through the door. They address every issue as if it were their only concern, and make it their mission for me to drive away happy. I haven't been charged yet for any time or effort expended on my requests, and to top it all off, my car is always returned to me washed and detailed. Incredibly wonderful service from a committed team at the best dealership I've ever done business with. I will always recommend them without hesitation. More

Great service As always they provided great service. The guys at the service desk are fantastic. They are knowledgable and up front with issues. I received my car As always they provided great service. The guys at the service desk are fantastic. They are knowledgable and up front with issues. I received my car back on time and nice and clean. More

A7 recall service Outstanding communication. Provided me expectations for length of service, choice of loaner, feedback on completed service. Service area was clean a Outstanding communication. Provided me expectations for length of service, choice of loaner, feedback on completed service. Service area was clean and interaction with other personnel there were all professional. More

Excellent Service ! Highly Recommended! I’d would like to commend the service department at Audi Owings Mills for their excellent customer service. I often have the pleasure of working wi I’d would like to commend the service department at Audi Owings Mills for their excellent customer service. I often have the pleasure of working with Jess who is a great asset to your team. His professional demeanor, attention to detail, and exceptional service is what keeps me coming back. Jess is always on top of everything ensuring my concerns are addressed , vehicle gets a thorough inspection and that I’m notified when there are issues with my vehicle even when they don’t require immediate attention. Thank you all for continuously exceeding my expectations and Jess for being my trusted service advisor! More