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Audi Owings Mills

Owings Mills, MD

4.6
275 Reviews

9804 Reisterstown Road

Owings Mills, MD

21117

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275 Reviews of Audi Owings Mills

December 01, 2020

Tom is always helpful and friendly .He’s always pleasant and I depend on him to prioritize my repairs and I value his help .Best Service adviser More

by cdreyn4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Dec 03, 2020 -

Audi Owings Mills responded

Thank you so much for sharing your feedback. We're so happy to read that servicing with Tom is a 5-star experience. Thanks for choosing Audi Owings Mills.

November 29, 2020

Great service by Tom! He got me in and out for an oil change right before closing and it was completed in no time! I will be returning for all of my service needs More

by Nelle90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Nov 30, 2020 -

Audi Owings Mills responded

Thank you so much for your 5-star review. We're glad Tom could get you back on the road quickly. Thanks for choosing Audi Owings Mills.

November 28, 2020

Great service. Excellent follow up by my salesman, Dubois. Process was easy. Highly recomend this Audi dealership.Head over heels above the competitor dealership in this area More

by asdavis35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan in Finance, DUBOIS KELLY
Nov 30, 2020 -

Audi Owings Mills responded

Wow! We most certainly enjoyed reading your review. It's our job to ensure you have a 5-star experience and we're glad we could assist you with your purchase.

November 20, 2020

Clean environment and great customer service. Reps were polite, friendly and very helpful, especially DuBois Kelly. Mr. Kelly was very kind and he earned my business. More

by jonearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT WILLIAMS, DUBOIS KELLY, Kyle Detling
Nov 30, 2020 -

Audi Owings Mills responded

Thank you for sharing your feedback and for choosing Audi Owings Mills! Enjoy your new vehicle!

November 19, 2020

Tho dissatisfied with the vehicle, the service is consistently excellent. My primary service professional, Jess; along with Tom and the service manager Wayne are customer focused, professional and c More

by Gary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN
Nov 30, 2020 -

Audi Owings Mills responded

Hi Gary, We're glad you have consistently had a great experience working with our Audi service team. We're sorry you are not fully satisfied with the brand. Please let us know if you have any questions about your Audi.

November 14, 2020

Jess was awesome, my car was returned detailed and waxed looked brand new. Jess was super helpful and friendly.. It was a good experience and they provide good customer service. More

by rcanawati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Nov 19, 2020 -

Audi Owings Mills responded

Thank you so much for taking the time to write your review. We're so glad you had a wonderful experience servicing your Audi with Jess. We truly appreciate your feedback!

November 03, 2020

Always have treated me well. Jess and Tom are great. Mickey Soloman was the Technology Audi Connect Genius and Now is in Sales! Gary cohn More

by gcohncfp
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sai Seng the mechanic , TOM DINATALIE, JESS WILDASIN
Nov 09, 2020 -

Audi Owings Mills responded

Thank you so much, Gary! We really enjoyed reading your review. Thank you for sharing with the DealerRater community!

November 01, 2020

This could not have been a better experience from start to finish. Tom is awesome and made me feel welcome and provided incredible service. The waiting area was perfect and I was able to get work done wh More

by Julia S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Nov 02, 2020 -

Audi Owings Mills responded

Hi Julia! Thank you for your feedback and for your recommendation of Tom. Thank you for choosing Audi Owings Mills!

October 30, 2020

Five star service. Always a seamless process. Vehicle returned cleaned and performing well. Tom is very professional and informative. Great all around transactions. Thank you. More

by Kwebb4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Nov 02, 2020 -

Audi Owings Mills responded

Thank you so much for the 5-star review! We're so happy that Tom made servicing your vehicle top-notch.

October 18, 2020

Great service. Quick turn around. I was pleased with the service I received today. The service rep knew who I was when I arrived and was able to attend to my car. More

by Lynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE, BENJAMIN CATLIN
Oct 21, 2020 -

Audi Owings Mills responded

Hi Lynette! Thank you for taking the time to share your feedback! It's our goal to ensure you receive top-notch service. We're glad we did our job!

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