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Audi Owings Mills

Owings Mills, MD

4.8
254 Reviews
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9804 Reisterstown Road

Owings Mills, MD

21117

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Showing 254 reviews

February 03, 2022

This dealership has been very helpful with the recalls on my Audi A4. They kept the communication open when there was a delay with certain parts (supply chain ugh) and got me car back as soon as possible. I More

by carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN
February 03, 2022

Our visit was GREAT! Dealership was thorough and kept us informed of everything along the way. A part was required so the vehicle was kept a few extra days. Once complete a video of everything was sent an More

by imluvinlyf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
January 20, 2022

Called and Jeff arranged to get me in immediately. The service was completed ther next day and I was very happy with the work done. I will continue to use the service here in Owings MIlls. More

by rdaniel5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in Service
January 17, 2022

No problems- anticipated my concerns, called in a timely manner -explained problems and repair- met my time constraints More

by george
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
January 17, 2022

Had a great experience on my visit for the annual service. The staff is very knowledgeable, co-operative and welcoming. More

by aliraza957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
January 15, 2022

Everyone was friendly, it was clean and they practiced social distance. I highly recommend Audi of Owings Mills More

by Mandee
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN
September 29, 2021

Primarily using Audi service, I’m extremely impressed and pleased with that relationship. Excellent communication and technical/mechanical skill sets. I couldn’t be more pleased. More

by spglascoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Feb 03, 2022 -

spglascoe responded

As usual with Audi Owings Mills and specifically Jess Wildasin (my Service Advisor), I couldn't be more satisfied with their levels of professionalism, courtesy, knowledge and communication during the entire service process. This superb service approach is not new, but an extension of fantastic service experiences throughout the years.

September 26, 2021

The Service analysts there are fantastic very informative and knowledgeable. I would recommend this center only because of the analysts there. More

by Ms. K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE, JESS WILDASIN
September 24, 2021

Very comfortable during my 2 hour visit. Surroundings comfortable and drinks available if wanted. I appreciate the bathroom so close if needed. Workplace very nice. Service went well and I was especiall More

by Erma Caplan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
September 15, 2021

Just had our Audi A4 allroad serviced. Great experience, as always. Many thanks to Tom D and the Audi OM crew! Fast, efficient, excellent attention to detail. More

by John B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
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