Audi Owings Mills

Had a problem with my Audi Q5 hybrid (2014) wherein the wheel bearings were an issue - during their inspection they also noted that my tires had been badly damaged so they recommended so the wheel bearing wheel bearings were an issue - during their inspection they also noted that my tires had been badly damaged so they recommended so the wheel bearing and tires were replaced - I had previously also noted that the front sidelights were damaged but the cost of repair might be a little too high. Jess and his team provided me with a loaner and they did a great job in repairing my car. They even fixed the front sidelight with no additional charge. Although in total was expensive(due to the parts) they gave me a discount on the tires. Very happy with the service that I received from the Audi team at Owings mills and highly recommend them to anyone who needs work on their Audis More

Always excellent car maintenance and amazing Customer Service from the Service Staff and Service Manager. Service from the Service Staff and Service Manager. More

Awesome experience yet again with Audi Owings Mills! Upgrading my lease was super easy. Special shout-out to DuBois Kelly! Upgrading my lease was super easy. Special shout-out to DuBois Kelly! More

Great experience. Dubois Kelly was professional, knowledgeable and courteous. He answered all questions and also provided prompt follow. Would definitely recommend Dubois Kelly was professional, knowledgeable and courteous. He answered all questions and also provided prompt follow. Would definitely recommend More

I love Owings Mills Audi. The Service is always five stars. My service Guy is Tom and is always right on point. I drive in they treat me with courtesy and are always straight The Service is always five stars. My service Guy is Tom and is always right on point. I drive in they treat me with courtesy and are always straight with me. Tom never tries to upcharge me and sells me things I don't need. I love my Audi I wouldn't drive anything else! More

I brought my car in for the 3G recall and the service tech was professional and courteous and made me feel welcomed I would definitely bring my car back for all my needs in the future tech was professional and courteous and made me feel welcomed I would definitely bring my car back for all my needs in the future More

I have been a client at this location for close to a decade and can only say that there is no other place I would bring my vehicle for service than Audi Owings Mills. Mostly due to the smiling face of J decade and can only say that there is no other place I would bring my vehicle for service than Audi Owings Mills. Mostly due to the smiling face of Jess Wildasin, and the other courteous professionals, and maintenance experts; I have never ran into a problem or issue that they couldn’t solve. In today’s reality in which integrity has become a thing of the past among many companies, it is indeed refreshing that there remains one place where one can rely on excellent service and expect an enjoyable experience while waiting. More

It was easy to make an appointment for service. The Service Advisor was friendly and courtesy. The waiting area was clean and comfortable. The waiting time was reasonable. The Service Advisor was friendly and courtesy. The waiting area was clean and comfortable. The waiting time was reasonable. More

Great customer service from Tom Devale. Clean waiting area and great coffee choices and espresso machine. Clean waiting area and great coffee choices and espresso machine. More

The customer service is impeccable. I never have a problem getting an appointment, the waiting area is always clean and comfortable, and the staff is friendly and personable. I never have a problem getting an appointment, the waiting area is always clean and comfortable, and the staff is friendly and personable. More