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Audi Owings Mills

Owings Mills, MD

4.5
259 Reviews
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9804 Reisterstown Road

Owings Mills, MD

21117

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Showing 259 reviews

July 23, 2019

Helpful and polite The customer service was very good and they were very welcoming. The service was efficient and just an overall good vibe from the workplace. Definite More

by Cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DUBOIS KELLY
Jul 26, 2019 -

Audi Owings Mills responded

Thanks so much for the 5-star review, Cameron!

July 11, 2019

Maintenance Always love doing business with this dealership. From the time I purchased my car three years ago to my annual maintenance checkup and beyond-they hav More

by Yoliaudi2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hess, Wayne Luberecki, JESS WILDASIN
Jul 16, 2019 -

Audi Owings Mills responded

Thanks so much for the feedback and 5-star rating, we do appreciate it!

July 10, 2019

First Service Great experience. Easy to make an appointment. Minor stuff for a 3000 mile oil change but the Service Advisor was knowledge and nice. Car in on time a More

by HectorBMW440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Jul 11, 2019 -

Audi Owings Mills responded

Hello Hector, thanks so much for the feedback and 5-star review, we do appreciate it!

July 04, 2019

Oil change The service was fast and efficient. Tom was friendly.and helpful. He provided a courtesy ride home and called to offer to pick me up. Great Service! More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Jul 05, 2019 -

Audi Owings Mills responded

Thanks so much for the feedback and 5-star review, Michele!

July 04, 2019

Twisted??? I purchased a 2018 Audi A5 Sportback that was used by the dealership as a Loaner Vehicle for it’s customers on Friday June 14, 2019 But before I purch More

by Twisted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky , JESS WILDASIN, ROBERT WILLIAMS, NANCY HUGHES, Kyle Detling
Jul 11, 2019 -

Audi Owings Mills responded

Hello and thank you for letting us know about your recent visit at Audi Owings Mills, I am very sorry to hear this as we are committed to 100% customer satisfaction and please know that this is not the way that we conduct business. I did attempt to contact you to discuss, so if have a minute to talk about this issue further please contact me directly and I will work with you to find a resolution. Sincerely, Dan Coy, Sales Manager, at 410-372-3400 or email Daniel.coy@audiowingsmills.com. Thank you!

June 27, 2019

GREAT EXPERIENCE EVERY TIME Thank you for making it so easy to service ! Everyone in the dealership is welcoming . Jess you always go above and beyond to make sure that every More

by Air.ika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hess, Daniel Coy, JESS WILDASIN
Jul 01, 2019 -

Audi Owings Mills responded

Thank you so much for the great feedback and 5-star review, we do appreciate it!

June 10, 2019

Amazing as always! I Always receive excellent service from audi Owings Mills. Jess takes good care of me and is very accommodating. Service is reliable and they work wi More

by Cyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Jun 18, 2019 -

Audi Owings Mills responded

Thanks so much for the feedback and 5-star review, we do appreciate it!

June 04, 2019

Excellent Experience Finally went back into a car dealership after walking the lot at Carmax several times and leaving disappointed and no closer to a decision each time. More

by Strad99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT WILLIAMS, KEVIN DEFORD
Jun 07, 2019 -

Audi Owings Mills responded

Thank you so much for taking the time to leave such a great review and recommendation! We do appreciate it and are so glad to have you as a customer.

May 31, 2019

First Time Customer My sales associate was very professional, efficient, knowledgeable and concise when explaining the process. I would definitely recommend Audi Owings M More

by Klaone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT WILLIAMS, DUBOIS KELLY, Kyle Detling
May 31, 2019 -

Audi Owings Mills responded

Thank you so much for the review and recommendation, we appreciate it and are so glad to have you as a customer!

May 29, 2019

My Audi experience My experience with Audi Owings Mills was excellent. A wonderful experience from start to finish. My salesman, DuBois Kelly, was knowledgeable &!helpfu More

by Audi Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DUBOIS KELLY
May 31, 2019 -

Audi Owings Mills responded

Thanks so much for the feedback and 5-star review!

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