Audi Owings Mills

VIP treatment From the moment I walked in I was treated like royalty. Jim and the management made everything as easy as possible and I walked out with a new car, sa From the moment I walked in I was treated like royalty. Jim and the management made everything as easy as possible and I walked out with a new car, same day. Will definitely have my husband buy his next car here. More

Excellent Service ! Highly Recommended! I’d would like to commend the service department at Audi Owings Mills for their excellent customer service. I often have the pleasure of working wi I’d would like to commend the service department at Audi Owings Mills for their excellent customer service. I often have the pleasure of working with Jess who is a great asset to your team. His professional demeanor, attention to detail, and exceptional service is what keeps me coming back. Jess is always on top of everything ensuring my concerns are addressed , vehicle gets a thorough inspection and that I’m notified when there are issues with my vehicle even when they don’t require immediate attention. Thank you all for continuously exceeding my expectations and Jess for being my trusted service advisor! More

Recall service Was promptly notified that recall part available. Jess Wildason promptly scheduled a next day appt. Repair took under 2 hrs. As Jess estimated. Beau Was promptly notified that recall part available. Jess Wildason promptly scheduled a next day appt. Repair took under 2 hrs. As Jess estimated. Beautiful complex...First class customer service. More

Why I chose Owings Mills Audi We decided to look for another Audi dealership because our lease on our 2016 Audi was near expiration. Our salesman at our original dealership was not We decided to look for another Audi dealership because our lease on our 2016 Audi was near expiration. Our salesman at our original dealership was not satisfactory. So we went to Owings Mills. It is a beautiful showroom. Our salesman was Jim Coffin, a terrific guy. Very helpful and easy to deal with. We knew he understood our situation and was there to help us. His behavior closed the deal. More

Excellent service I always receive VIP service at this location and highly recommend! Ask the Jess!! He’s number one in customer service! The waiting time is appropri I always receive VIP service at this location and highly recommend! Ask the Jess!! He’s number one in customer service! The waiting time is appropriate and the snacks, soft drinks, TV and free WiFi help the time go by. More

Customer service Received prompt, thorough, efficient, courteous service. The service technician took the time to inquire about and any concerns I may have had. He rep Received prompt, thorough, efficient, courteous service. The service technician took the time to inquire about and any concerns I may have had. He represents the dealership in first class manner! More

Great Experience My experience with Audi Owings mills was wonderful! Scott Staley was helpful from the get go in showing multiple car options, and during the test driv My experience with Audi Owings mills was wonderful! Scott Staley was helpful from the get go in showing multiple car options, and during the test drive. Robert helped explain different warranty options to best fit my needs. I am in love with my new car, and Audi held true in their warranty package when I got a flat tire within the first week. Thanks again! More

Great Test Drive Sealed the Deal Yesterday, I test drove a 2018 Audi S4 with Jim. His knowledge of the car and all the tech was incredible. He can hold a great conversation, but best Yesterday, I test drove a 2018 Audi S4 with Jim. His knowledge of the car and all the tech was incredible. He can hold a great conversation, but best of all, he doesn't get scared when you drive it like you own it. If you're buying an S car, you most likely drive with spirit. After the drive, there was no way I was leaving without the car. The whole Audi dealership experience was the best I've had when buying a car. They also gave a very fair price for my trade in. A few more years and I plan to go back for an RS. Thanks for a great experience, love love love the new car. -Aaron More

Great wonderful experience The service writer was patient and excellent in helping me with schedule appointment and providing an electric loaner car to use. The car was ready on The service writer was patient and excellent in helping me with schedule appointment and providing an electric loaner car to use. The car was ready on time and cleaned. More

5 stars for DuBois Kelly and the Audi OM team! DuBois and his team were a please use to work with. They were all very patient, knowledgeable, and honest. I would certainly buy another car from DuBo DuBois and his team were a please use to work with. They were all very patient, knowledgeable, and honest. I would certainly buy another car from DuBois and the team at Audi Owings Mills! More