Audi Owings Mills

Why I chose Owings Mills Audi We decided to look for another Audi dealership because our lease on our 2016 Audi was near expiration. Our salesman at our original dealership was not We decided to look for another Audi dealership because our lease on our 2016 Audi was near expiration. Our salesman at our original dealership was not satisfactory. So we went to Owings Mills. It is a beautiful showroom. Our salesman was Jim Coffin, a terrific guy. Very helpful and easy to deal with. We knew he understood our situation and was there to help us. His behavior closed the deal. More

Excellent service I always receive VIP service at this location and highly recommend! Ask the Jess!! He’s number one in customer service! The waiting time is appropri I always receive VIP service at this location and highly recommend! Ask the Jess!! He’s number one in customer service! The waiting time is appropriate and the snacks, soft drinks, TV and free WiFi help the time go by. More

Customer service Received prompt, thorough, efficient, courteous service. The service technician took the time to inquire about and any concerns I may have had. He rep Received prompt, thorough, efficient, courteous service. The service technician took the time to inquire about and any concerns I may have had. He represents the dealership in first class manner! More

Great Experience My experience with Audi Owings mills was wonderful! Scott Staley was helpful from the get go in showing multiple car options, and during the test driv My experience with Audi Owings mills was wonderful! Scott Staley was helpful from the get go in showing multiple car options, and during the test drive. Robert helped explain different warranty options to best fit my needs. I am in love with my new car, and Audi held true in their warranty package when I got a flat tire within the first week. Thanks again! More

Great Test Drive Sealed the Deal Yesterday, I test drove a 2018 Audi S4 with Jim. His knowledge of the car and all the tech was incredible. He can hold a great conversation, but best Yesterday, I test drove a 2018 Audi S4 with Jim. His knowledge of the car and all the tech was incredible. He can hold a great conversation, but best of all, he doesn't get scared when you drive it like you own it. If you're buying an S car, you most likely drive with spirit. After the drive, there was no way I was leaving without the car. The whole Audi dealership experience was the best I've had when buying a car. They also gave a very fair price for my trade in. A few more years and I plan to go back for an RS. Thanks for a great experience, love love love the new car. -Aaron More

Great wonderful experience The service writer was patient and excellent in helping me with schedule appointment and providing an electric loaner car to use. The car was ready on The service writer was patient and excellent in helping me with schedule appointment and providing an electric loaner car to use. The car was ready on time and cleaned. More

5 stars for DuBois Kelly and the Audi OM team! DuBois and his team were a please use to work with. They were all very patient, knowledgeable, and honest. I would certainly buy another car from DuBo DuBois and his team were a please use to work with. They were all very patient, knowledgeable, and honest. I would certainly buy another car from DuBois and the team at Audi Owings Mills! More

Helpful and polite The customer service was very good and they were very welcoming. The service was efficient and just an overall good vibe from the workplace. Definite The customer service was very good and they were very welcoming. The service was efficient and just an overall good vibe from the workplace. Definitely recommend. More

Maintenance Always love doing business with this dealership. From the time I purchased my car three years ago to my annual maintenance checkup and beyond-they hav Always love doing business with this dealership. From the time I purchased my car three years ago to my annual maintenance checkup and beyond-they have been top notch from the GM Robert Hess to my service advisor Jess Wildasin. Good group of folks! More

First Service Great experience. Easy to make an appointment. Minor stuff for a 3000 mile oil change but the Service Advisor was knowledge and nice. Car in on time a Great experience. Easy to make an appointment. Minor stuff for a 3000 mile oil change but the Service Advisor was knowledge and nice. Car in on time and out on time as promised. More