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Audi Owings Mills

Owings Mills, MD

4.5
259 Reviews
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9804 Reisterstown Road

Owings Mills, MD

21117

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Showing 259 reviews

May 29, 2020

They did a great job on my car. They were communicative, timely, and couldn’t have been nicer I will definitely use them again in the future. Well done More

by Steve
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Jun 01, 2020 -

Audi Owings Mills responded

Hi Steve! Thanks so much for your fantastic feedback! We're happy you were pleased with our high level of service. Thanks for choosing Audi Owings Mills!

May 29, 2020

Great service at Audi Owings Mills. Always goes over and above. Texts with updates, explains everything, remembers the car and customer, follows up with technicians all day. More

by MultipleAudiOwner
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Jun 01, 2020 -

Audi Owings Mills responded

We LOVE reading feedback like yours. Thank you for being part of our Audi family. We'll always be here for your service and sales needs!

May 22, 2020

This dealership is great! Very customer oriented from the time you enter to the time you leave. The service department takes great care of my vehicle. More

by Carol
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
May 28, 2020 -

Audi Owings Mills responded

Hi Carol, Thank you so much for sharing your review. We're glad Jess and our service department took such great care of you. Thank you for choosing Audi Owings Mills for your service needs!

May 22, 2020

Everything was done well and in a timely manner. I have always been happy with the service received. Just sorry there wasn’t a car wash due to virus. More

by jpbartlett21
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
May 28, 2020 -

Audi Owings Mills responded

We truly appreciate you taking the time to post a review about your experience. We're sorry that we couldn't wash your vehicle at the time, but we promise we'll make up for at future services. Thank you for your continued trust in Audi Owings Mills!

May 03, 2020

The sales and service departments are the best that I have experienced in over fifty years of car ownership. Tom, Jess, and Wayne are the best. Also DuBois in sales is excellent! More

by alonzaw
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN, DUBOIS KELLY
May 03, 2020 -

Audi Owings Mills responded

Thank you for such a raving review of our sales & service departments. It's our #1 priority to ensure you receive nothing but honesty, courtesy and respect at our dealership. We're glad you felt as if we did our job! Thank you again for trusting Audi Owings Mills with your automotive needs!

April 27, 2020

I have always received top notch professional service from the team at Audi OM!! This has not changed even in this current climate as my recent experience can attest to. More

by jbiedy
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN, KALAH HOUSTON, CHARISMA THOMAS, CAROLYN GAMEZ
May 03, 2020 -

Audi Owings Mills responded

Thank you for taking the time to share your service experience with the DealerRater community. We're glad we could provide you top-notch service. Thank you for continuing to choose Audi Owings Mills for your service needs!!

April 22, 2020

We were extremely pleased with the expedited service we received. The customer service representative was extremely helpful in getting the repair done in a timely, professional, and at a low cost. More

by Lou
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Apr 27, 2020 -

Audi Owings Mills responded

Hi Lou! Thank you so much for taking the time to post a review about your service experience. We're glad you were so pleased with the high level of service that Jess provided. We truly appreciate your kind feedback and it's a pleasure working with you!

March 29, 2020

I got the pleasure of working with Nancy Hughes, who is amazing, yet honestly everyone there is awesome! Such good hospitality and people! Truly recommend stopping by and taking a look at what they have to More

by Sophie A
Recommend Dealer
Yes
Employees Worked With
ROBERT WILLIAMS, NANCY HUGHES
Apr 09, 2020 -

Audi Owings Mills responded

Hi Sophie! Thank you for taking the time to share your experience! We are so glad you had a pleasant experience with us. Thank you for trusting Audi Owings Mills with the purchase of your vehicle.

March 24, 2020

Quickly scheduled and serviced. Enjoyed video by the service technician of vehicle. Discussion of service schedule and costs most appreciated. The quick brown fox jumped More

by Buckjames
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN
Apr 09, 2020 -

Audi Owings Mills responded

Thank you so much for sharing your feedback! We're glad we could communicate with you throughout the service process. We truly value your business and thank you for choosing Audi Owings Mills.

March 12, 2020

Great and prompt service as always.I am typically in and Great and prompt service as always. I am typically in and out of there within 10 minutes including getting a loaner. Never a problem there More

by Allan r
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE
Mar 12, 2020 -

Audi Owings Mills responded

Thank you for your 5-star review! I am glad we are able to be efficient and quick!

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