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Audi Owings Mills

Owings Mills, MD

4.8
254 Reviews
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9804 Reisterstown Road

Owings Mills, MD

21117

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Showing 254 reviews

October 07, 2020

I brought my Audi Q5 for service. The service department has been great to work with making it easy to arrange an appointment and provide a loaner if repairs take longer than anticipated. Tom my service rep More

by Becker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Oct 12, 2020 -

Audi Owings Mills responded

Thank you for sharing your feedback regarding your recent service visit. We are so happy that Tom made the process so easy and communicated with you throughout. Thank you for choosing Audi Owings Mills!

September 29, 2020

Jess is always a pleasure to deal with.I was in and out Jess is always a pleasure to deal with. I was in and out in the time frame I was quoted and my car looked beautiful! More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Oct 02, 2020 -

Audi Owings Mills responded

Hi Kim, Thank you for your wonderful feedback. We're glad Jess made servicing your MINI such an enjoyable experience.

September 10, 2020

Fast, flawless, ready ahead of schedule. Great service, thanks Jess and colleagues! Been coming to Owings Mills Audi for several years, always efficient, great people to deal with. More

by John B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Sep 14, 2020 -

Audi Owings Mills responded

Hi John, Thank you so much for taking the time to review our service team at Audi Owings Mills. We truly appreciate your kind feedback!

September 04, 2020

Tom is the best! Always positive ,extremely helpful and knowledgeable. Definitely a huge asset! Thanks Olivia Welbourn I will definitely recommend Tom and Owings Mills Audi to my friends. More

by owelbourn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Sep 08, 2020 -

Audi Owings Mills responded

Hi Olivia, Thank you so much for taking the time tor review your experience working with Tom and Audi Owings Mills! We appreciate your kind feedback!

August 18, 2020

Incredible experience. Nancy was awesome! Very easy to work with and got me the car I wanted and she delivered it as well. Great experience More

by Philhugo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NANCY HUGHES
Aug 21, 2020 -

Audi Owings Mills responded

Thank you for taking the time to review Audi Owings Mills. We are so happy to read that Nancy made buying a vehicle extraordinary. Thank you for choosing Audi Owings Mills and enjoy driving your new Audi!

August 17, 2020

Incredible experience. Nancy was unbelievable start to finish - Best sales person I have ever seen. Honest, straightforward and personable. Could not have asked for more. More

by sfwhite76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT WILLIAMS, NANCY HUGHES
Aug 21, 2020 -

Audi Owings Mills responded

Wow! Thank you for sharing your review about your experience working with Nancy. We are thrilled that she could provide you with A++ assistance. Thank you so much for choosing Audi Owings Mills!

August 14, 2020

As I turned ignition car gave EPC light found to have turbo charger failure worst experience of life they know car has problem but hide it will be doing legal action More

by Tipu Saleem
Recommend Dealer
No
Employees Worked With
Daniel Coy, KEVIN DEFORD
July 23, 2020

Fantastic service. On time, honest feedback, very accommodating and a pleasure to deal with. Loaner was terrific and service performed was excellently. Best service Dept I have felt with. More

by Jagede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE, NANCY HUGHES
Jul 29, 2020 -

Audi Owings Mills responded

Thank you so much for the kind feedback! It means so much to us that you took time to craft such a fantastic review. Thank you for choosing Audi Owings Mills!

July 15, 2020

Amazing Experience I just recently purchased a used 2016 RAV4 from Audi of Owings Mills. I had amazing quick experience with Dubois. He was super friendly and very kno More

by sarah.gonzalez87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT WILLIAMS, DUBOIS KELLY
Jul 20, 2020 -

Audi Owings Mills responded

Hi Sarah! Thank you so much for taking the time to review your purchase experience. We're beyond thrilled that Dubois provided such exceptional service. We truly appreciate you choosing Audi Owings Mills and congratulations on your purchase!

July 10, 2020

Best, as always! Tom always takes great care of this vehicle as well as making sure that everything is neat and orderly. We enjoy your experience here. More

by Elizabeth R.
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Jul 13, 2020 -

Audi Owings Mills responded

Hi Elizabeth! Thank you so much for sharing your experience working with Tom! We're so happy to read that you received A++ service from him! Thanks for choosing Audi Owings Mills!

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