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Audi Owings Mills

Owings Mills, MD

4.6
260 Reviews
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9804 Reisterstown Road

Owings Mills, MD

21117

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Showing 260 reviews

November 13, 2020

Jess was awesome, my car was returned detailed and waxed looked brand new. Jess was super helpful and friendly.. It was a good experience and they provide good customer service. More

by rcanawati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Nov 19, 2020 -

Audi Owings Mills responded

Thank you so much for taking the time to write your review. We're so glad you had a wonderful experience servicing your Audi with Jess. We truly appreciate your feedback!

November 02, 2020

Always have treated me well. Jess and Tom are great. Mickey Soloman was the Technology Audi Connect Genius and Now is in Sales! Gary cohn More

by gcohncfp
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sai Seng the mechanic , TOM DINATALIE, JESS WILDASIN
Nov 09, 2020 -

Audi Owings Mills responded

Thank you so much, Gary! We really enjoyed reading your review. Thank you for sharing with the DealerRater community!

November 01, 2020

This could not have been a better experience from start to finish. Tom is awesome and made me feel welcome and provided incredible service. The waiting area was perfect and I was able to get work done wh More

by Julia S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Nov 02, 2020 -

Audi Owings Mills responded

Hi Julia! Thank you for your feedback and for your recommendation of Tom. Thank you for choosing Audi Owings Mills!

October 30, 2020

Five star service. Always a seamless process. Vehicle returned cleaned and performing well. Tom is very professional and informative. Great all around transactions. Thank you. More

by Kwebb4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Nov 02, 2020 -

Audi Owings Mills responded

Thank you so much for the 5-star review! We're so happy that Tom made servicing your vehicle top-notch.

October 18, 2020

Great service. Quick turn around. I was pleased with the service I received today. The service rep knew who I was when I arrived and was able to attend to my car. More

by Lynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE, BENJAMIN CATLIN
Oct 21, 2020 -

Audi Owings Mills responded

Hi Lynette! Thank you for taking the time to share your feedback! It's our goal to ensure you receive top-notch service. We're glad we did our job!

October 16, 2020

Efficient, clean and courteous. Was able to get a loaner car for servicing which was very helpful. Staff is always very friendly and tries to make the experience positive. More

by szaft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Oct 21, 2020 -

Audi Owings Mills responded

Thank you so much for taking the time to review your experience! We're glad we could make servicing your Audi an enjoyable experience!

October 07, 2020

I brought my Audi Q5 for service. The service department has been great to work with making it easy to arrange an appointment and provide a loaner if repairs take longer than anticipated. Tom my service rep More

by Becker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Oct 12, 2020 -

Audi Owings Mills responded

Thank you for sharing your feedback regarding your recent service visit. We are so happy that Tom made the process so easy and communicated with you throughout. Thank you for choosing Audi Owings Mills!

September 29, 2020

Jess is always a pleasure to deal with.I was in and out Jess is always a pleasure to deal with. I was in and out in the time frame I was quoted and my car looked beautiful! More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Oct 02, 2020 -

Audi Owings Mills responded

Hi Kim, Thank you for your wonderful feedback. We're glad Jess made servicing your MINI such an enjoyable experience.

September 10, 2020

Fast, flawless, ready ahead of schedule. Great service, thanks Jess and colleagues! Been coming to Owings Mills Audi for several years, always efficient, great people to deal with. More

by John B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Sep 14, 2020 -

Audi Owings Mills responded

Hi John, Thank you so much for taking the time to review our service team at Audi Owings Mills. We truly appreciate your kind feedback!

September 04, 2020

Tom is the best! Always positive ,extremely helpful and knowledgeable. Definitely a huge asset! Thanks Olivia Welbourn I will definitely recommend Tom and Owings Mills Audi to my friends. More

by owelbourn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Sep 08, 2020 -

Audi Owings Mills responded

Hi Olivia, Thank you so much for taking the time tor review your experience working with Tom and Audi Owings Mills! We appreciate your kind feedback!

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