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Audi Owings Mills

Owings Mills, MD

4.6
270 Reviews
Audi Owings Mills, located in Owings Mills, Maryland, is a premier Audi dealership serving the greater Baltimore area. In August 2022, Sonic Automotive—a Fortune 500 company and one of the largest automotive retailers in the United States—acquired Audi Owings Mills, marking its eighth Audi franchise and 112th franchised dealership overall. As part of Sonic Automotive, Audi Owings Mills offers a wide selection of new and pre-owned Audi vehicles, along with manufacturer-authorized parts and services. The dealership is committed to providing a world-class guest experience, quality vehicles, and competitive pricing. Sonic Automotive operates over 100 dealerships across 13 states and 25 major metropolitan markets, representing approximately 24 different automotive brands, with a focus on luxury and import brands. Audi Owings Mills is located at 9804 Reisterstown Road, Owings Mills, Maryland.
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9804 Reisterstown Road

Owings Mills, MD

21117

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Showing 270 reviews

March 31, 2021

Great experience, wasn’t there for hours, everyone was masked and maintained social distances as required. plenty snacks water tea coffee and lattes to enjoy. Once again, an Overall great experience! More

by DiAnn B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Apr 12, 2021 -

Audi Owings Mills responded

Hi DiAnn, Thank you for your wonderful feedback! We're glad you had such a great experience working with Jess and that you were able to enjoy our amenities.

March 25, 2021

Was able to get a next-day appointment to take care of some serious damage on my car. The staff was very helpful and courteous, sent me a video of their findings and supplied frequent updates. They provid More

by Happy Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki, TOM DINATALIE, JESS WILDASIN, KALAH HOUSTON, CHARISMA THOMAS, CAROLYN GAMEZ
Mar 26, 2021 -

Audi Owings Mills responded

We truly appreciate your kind review. It was a pleasure assisting you with your repair needs and more than happy to provide you with a courtesy loaner. Thank you for trusting Audi Owings Mills!

March 22, 2021

Tom so very helpful.polite knowledgeable and goes the Tom so very helpful. polite knowledgeable and goes the xtra mile Everyone there is easy to work with . Area clean and comfortable. Easy place to b More

by Jeanettejdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Mar 26, 2021 -

Audi Owings Mills responded

Hi Jeanette, Thank you for posting your kind review about Tom. We work very hard to ensure you have a 5-star experience every time. Thank you for choosing Audi Owings Mills.

March 13, 2021

Clean comfortable environment. Good service. The staff knows you by name. The inspection video was a pleasant surprise and a nice touch. Dealt with Mercedes and BMW within a block away and i rank Audi #1. More

by CyrilandAlison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE
Mar 15, 2021 -

Audi Owings Mills responded

Hi Cyril and Alison, We're glad you were impressed with our services. Thank you for leaving your feedback and for choosing Audi Owings Mills!

March 03, 2021

Sales Rep Nancy Hughes was most accommodating. We found the vehicle online and opted to travel to pick it up. When we arrived, we were expected and most of the paperwork had been done. We took a test dri More

by SthnBel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Patel, Finance Dept., NANCY HUGHES
Mar 05, 2021 -

Audi Owings Mills responded

Hello! Congratulations on the purchase of your vehicle! We're so glad Nancy and Kirk made your experience so fantastic. We're lucky to have a great team here at Audi. Thank you for your recommendation and for choosing Audi Owings Mills.

February 21, 2021

I was very impressed by the complete work accomplished by my service agent,Tom. Never been impressed more by the video explaining all vital points that were shown.. Tom was very much on top of all service in More

by mortonlibov
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
TOM DINATALIE, CAROLYN GAMEZ
Feb 22, 2021 -

Audi Owings Mills responded

We're so glad you had a great service experience with Tom. We're glad you liked the video we provided. It's important we keep you in the loop regarding your vehicle and its service needs. Thank you for choosing Audi Owings Mills!

February 19, 2021

Excellent prompt and friendly service at a very reasonable price! High level of communication throughout the process both dropping off and picking up the car were effortless. More

by Cscholz996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Carter , JESS WILDASIN
Feb 22, 2021 -

Audi Owings Mills responded

We truly enjoyed reading your review. Clear communication and outstanding service is our priority. Thank you for trusting us with your Audi service needs!

February 16, 2021

Excellent customer service, staff was friendly, scheduling was easy, repairs were done well and quickly while I waited. Jess always does a great job for me. More

by cmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN
Feb 22, 2021 -

Audi Owings Mills responded

Thank you for your kind words regarding Jess. He's certainly an asset to our team. It was a pleasure assisting you with your Audi service needs! Thank you!

February 15, 2021

It was a good experience start to finish. Both Dubois (sales) and Kirk (business) were terrific. If buying a car can be a pleasant experience, Dubois made it so. More

by Mcnevius
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirk , DUBOIS KELLY
Feb 22, 2021 -

Audi Owings Mills responded

Hi Mcnevius, We're glad Dubois & Kirk made buying a new Audi such a fantastic experience. We know you have a lot of choices when it comes to buying an Audi...we're glad you chose Audi Owings Mills! Congratulations!

February 11, 2021

Excellent service. Great staff. Best dealership around for Audi in The Baltimore metropolitan area, I would recommend them to anyone for sales and service needs More

by Asd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JESS WILDASIN, DUBOIS KELLY
Feb 22, 2021 -

Audi Owings Mills responded

Hi Asd, Thank you for your recommendation! We truly appreciate your kind words. Thank you for choosing Audi Owings Mills!

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