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Audi Ontario - Service Center

Ontario, CA

4.9
1,090 Reviews

1,090 Reviews of Audi Ontario - Service Center

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September 13, 2024

Always take my car for service. Alex Wong is always go above and beyond to help. Thank you. More

by charleslpilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Ontario responded

Charles, Thank you for leaving Alex this positive review! We are glad to hear that Alex took great care of you and your automotive needs. We are happy to know that he went above and beyond to help you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

September 10, 2024

Audi Annual Service and Check. Dani Paiz is outstanding! Always helpful and top notch experience! I could not be happier with my experience at Audi Ontario. Dani explains everythin More

by dougmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Audi Ontario responded

Doug, Thank you for leaving Dani this terrific review and recommendation! We are glad to hear that Dani took stellar care of you and your automotive needs. We are happy to know that she is always helpful and made your experience top notch. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

September 07, 2024

Dani Paiz is absolutly the reason I keep coming back to this service department for my 2017 Audi Q5. The service department crew is top notch and couldn't be happier with the service, communication & care More

by terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Audi Ontario responded

Terri, Thank you for leaving Dani this amazing review! We are glad to hear that Dani took exceptional care of you and your 2017 Audi Q5 needs. We are happy to know that she is top notch. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 30, 2024

Ramon Flores from the service department is very patience and helpful and understand what I need. I am very grateful he can assist me. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Audi Ontario responded

Anita, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Ramon's efforts could meet your satisfaction! We are thrilled to know that he was very patient and helpful. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 27, 2024

I received great customer service. I was kept up to date with the process, and provided with the necessary options and choices I had. More

by Lorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Audi Ontario responded

Lorena, Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 17, 2024

This is my go to dealership! I always come here to see Anthony Lee to purchase cars or Dani Paiz for my car services. I had to bring in my car for service, and Dani was in consta More

by Tnguyeenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Audi Ontario responded

Thank you for leaving Anthony and Dani this positive review! We are glad to hear that Dani took great care of you and your automotive needs. We are happy to know that she kept you updated on your car and truly cares about you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 15, 2024

The staff is focused on customer service excellence. Have always been taken care of here! More

by Chawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Audi Ontario responded

Chawrence, Thank you for leaving us this amazing review! We are glad to hear that our team took exceptional care of you and your automotive needs. We are happy to know that they provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 15, 2024

This was my first time at Audi Ontario and it was an excellent experience. Very knowledgeable and friendly staff. I appreciate that I did not have to wait around for my appointment - it was at 10 am an More

by Sonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior (Tech)
Aug 16, 2024 -

Audi Ontario responded

Sonia, Providing immaculate and quality service is so important to us here at Audi Ontario and we are glad that Ralph's efforts could meet your satisfaction! We are thrilled to know that he was very knowledgeable and friendly. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 12, 2024

I recently visited Audi Ontario for routine service and to address an issue with my coolant. Although I didn’t have an appointment, Dani Paiz, my service advisor, went above and beyond to ensure everything More

by Alireza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Audi Ontario responded

Alireza, Thank you for leaving Dani this fantastic review and recommendation! We are glad to hear that Dani took amazing care of you and your automotive needs. We are happy to know that she went above and beyond to ensure everything was taken care of smoothly. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 05, 2024

Service writer was waiting for me when I arrived and took care of my issue immediately. More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Audi Ontario responded

George, Providing outstanding and quality service is so important to us here at Audi Ontario and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were waiting for you and took care of your issue immediately. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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