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Audi Ontario - Service Center

Ontario, CA

4.9
1,122 Reviews

1,122 Reviews of Audi Ontario - Service Center

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January 23, 2025

I'm pleasantly surprised how fantastic this dealership was. The service was impeccable. Diana Perez communicated everything up front, took care of my needs and completed the task as promised The servi More

by thegreatpaulsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Audi Ontario responded

We are grateful for you leaving Diana this exceptional review! We are pleased to know that she communicated everything up front, took care of your needs, completed the task as promised and was very knowledgeable. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 16, 2025

The Ontario dealership staff are all friendly. My future car will be purchased from the Ontario dealership. Ramon Flores is great, I enjoy working with him. More

by dnicolemar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Audi Ontario responded

Thank you for leaving Ramon this incredible review! We are happy to know that he was friendly and you enjoyed working with him. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 15, 2025

Excellent service. Had a loaner car ready. Kept in contact with me easily via text. More

by SarahS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Audi Ontario responded

Sarah, We are grateful for you leaving us this stunning review! We are pleased to know that our team had a loaner car ready for you and provided you with excellent service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 15, 2025

Professional dealership. Service is good, but service cost is excessive. It is frustrating that a premium Audi car seems to fail in so many areas between 5-7 years of nor More

by Jvm Audi Q5 Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Audio Ontario is by no means my local Audi dealer, but the service is always friendly, professional. For lac of a better term, they "get it" and always work with me to achieve a win/win experience. sp More

by s.whelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Audi Ontario responded

Providing outstanding service is so important to us here at Audi Ontario and we are glad that Diana's efforts met your satisfaction! We are thrilled to know that she was friendly, professional and kept you updated along the way. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 03, 2025

Diana Perez was very helpful with my service appointment. She answered all of my questions and helped with a small broken item on my car. She was very professional and polite. I highly recommend Diana Pere More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Barello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
Jan 06, 2025 -

Audi Ontario responded

Nicole, We are grateful for you leaving Diana, Syed and Frank this wonderful review and recommendation! We are pleased to know that they were very helpful, professional and polite. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 01, 2025

I brought my car in for a major service. I was immediately acknowledged upon arrival. The service advisor, Alex Wong was friendly and helpful. He listened to my car concerns and kept me u More

by jeannied
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison
Jan 06, 2025 -

Audi Ontario responded

We appreciate you for leaving Alex this phenomenal review! We are delighted to know that he was friendly, helpful, kept you updated and listened to your concerns. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 27, 2024

My Service Advisor, Diana Perez at Audi Ontario is Amazing & a pleasure to work with! More

by Fiveftxactly
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Audi Ontario responded

We appreciate you for leaving Diana this remarkable review! We are delighted to know that she was amazing and a pleasure to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 24, 2024

Dani Paiz was very professional and knowledgeable about the service job on my car. She effectively communicated very well. Thank you! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farzy Rashid
3.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Audi Ontario responded

David, We are grateful for you leaving Dani this extraordinary review! We are pleased to know that she was very professional, knowledgeable and effectively communicated very well with you. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 22, 2024

My first time to have experience with Audi Ontario and I'm very impressed especially with Dani Paiz who assisted me with my problem. She assisted me and helped me with my issue with other Audi Dealership More

by renedalaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Dani's efforts met your satisfaction! We are thrilled to know that she was very friendly, kind, knowledgeable and made you feel very welcome. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager