Audi Ontario - Service Center

Alex was very nice and knowledgeable. He provided me with a loaner when my car was still not done after 6 hrs of waiting. I was able to get my weekend work done. Thank you again. He provided me with a loaner when my car was still not done after 6 hrs of waiting. I was able to get my weekend work done. Thank you again. More

Upon arrival, I was greeted by several staff members who offer to help me, but I have already schedule an appointment with Dani Paiz. I drive high miles and often come in for regular schedule service and t offer to help me, but I have already schedule an appointment with Dani Paiz. I drive high miles and often come in for regular schedule service and the help I received from Dani has always been consistent from scheduling service appointment to explaining the scope of work and returning my vehicle to me as promised. Keep up the great work. More

Dani Paiz is a great advisor. My last several visits to AUDI Ontario, I've always had the pleasure of having Dani as my advisor. She has gotten to know me so well that each time I My last several visits to AUDI Ontario, I've always had the pleasure of having Dani as my advisor. She has gotten to know me so well that each time I pull up or walk through the service door, Dani always greets me with a smile and addresses me by name. This warm welcome makes me feel very important because she remembers me by name. Whether I'm waiting for my vehicle in the waiting area or dropping it off, Dani keeps me updated re the status of my vehicle via text while it's being serviced (I never had to call). Dani is always pleasant and equally cares about my car service being 100% and my satisfaction. She educates herself with information that also lightens the financial costs of services that I can benefit from in the future. Thank you Audi Ontario for employing such a person with Great customer service etiquette. A person who is a Reflection of Audi Ontario 'Excellence'. More

Dani is the reason we keep coming back to Audi Ontario. She is the best service writer we have ever worked with. Responsive, friendly, shows genuine empathy, listens well, and makes sure we feel like she She is the best service writer we have ever worked with. Responsive, friendly, shows genuine empathy, listens well, and makes sure we feel like she cares about us as much as we care about our car. More

Love Audi Ontario Service. Ralph Perez is totally focused on providing a high level of service. I had an oil change, spark plugs and engine air filters. Ralph kept me updated t Ralph Perez is totally focused on providing a high level of service. I had an oil change, spark plugs and engine air filters. Ralph kept me updated throughout and made it another great experience. More

Great service from Dani Paiz. Easy to communicate with and responds very quickly. Highly recommended! Easy to communicate with and responds very quickly. Highly recommended! More

Super easy to make an appointment, I was contacted through day after to confirm my appointment and services. Staff was friendly, efficient, and very helpful. Car was clean and felt like it was running through day after to confirm my appointment and services. Staff was friendly, efficient, and very helpful. Car was clean and felt like it was running smoother upon pick up. I have been to Audi service centers in Germany and Hawaii, and this was handsdown the best experience with the best complimentary services to make things stress free. More

I have found all who have served me from the he GM to Service to be: very personal, professional, friendly, good listeners, supportive and responsive! Service to be: very personal, professional, friendly, good listeners, supportive and responsive! More

I have two Audi vehicles and I service both at Audi Ontario. They do a great job! My service advisor Alex Wong is very knowledgeable and helpful. He provides first-class service and excellent communica Ontario. They do a great job! My service advisor Alex Wong is very knowledgeable and helpful. He provides first-class service and excellent communication every time. I highly recommend Audi Ontario and Alex! More

Excellent customer service from Ramon my service advisor. He kept me informed every step of the way while my car was being serviced. I highly recommend Ramon! He kept me informed every step of the way while my car was being serviced. I highly recommend Ramon! More