Back

Audi Ontario - Service Center

Ontario, CA

4.9
1,122 Reviews

1,122 Reviews of Audi Ontario - Service Center

Sort by
March 22, 2025

I appreciate Dani’s customer service however, the complaint regarding the vehicle was not resolved. Dani verified the vehicle’s problem but did not test the vehicle after it was serviced. The vehic More

by Jdiscover
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dani Paiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Audi Ontario responded

Thank you for the feedback here and I want to make sure we are doing all we can to resolve this for you. I can’t reach you just based on your name here. Do you mind please giving me a call so I can jump in a make sure this is being handled properly? Emil Iltchi General Manager Audi Ontario (909) 292-1918

March 15, 2025

Diana Perez is an excellent service advisor. She explains repairs recommended clearly and helps in decision process. More

by Evan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Audi Ontario responded

Evan, We are grateful for you leaving Diana this wonderful review! We are pleased to know that she is excellent and explains repairs recommended clearly. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 12, 2025

Dani Paiz was away for a couple of days and Diana Perez stepped in and helped out. Such a seamless transaction. Both of these ladies are THE BEST! They are both so helpful and knowledgeable and pleasure to More

by terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Audi Ontario responded

Terri, Providing exemplary service is so important to us here at Audi Ontario and we are glad that Dani and Diana's efforts met your satisfaction! We are thrilled to know that they are the best, so helpful, knowledgeable and a pleasure to do business with. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 04, 2025

I had a great customer service experience with Alex Wong. He was super nice and accommodating to my concerns. Give him a raise. His customer service skills are excellent. More

by Rchaddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Audi Ontario responded

Thank you for leaving Alex this terrific review! We are happy to know that he was super nice, accommodating to your concerns and provided you with a great experience. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 26, 2025

Ramon Flores was very helpful, open, honest, and held a positive attitude throughout my whole experience More

by B James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Audi Ontario responded

B James, We are grateful for you leaving Ramon this exceptional review! We are pleased to know that he was very helpful, open, honest and had a positive attitude throughout your whole experience. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 26, 2025

Always excellent service when buying and service department always very helpful and accommodating. Friendly atmosphere More

by Maryhelen26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Audi Ontario responded

Mary, Providing excellent service is so important to us here at Audi Ontario and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very helpful, accommodating and friendly. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 23, 2025

Alex is always so helpful and my service is always done complete and my car is returned to me nice and clean. More

by d.kirshbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Audi Ontario responded

We appreciate you for leaving Alex this spectacular review! We are delighted to know that he is always so helpful and your service is always completed and your vehicle was returned to you nice/clean. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 04, 2025

Ramon is amazing and very nice person, did a lot and thank you so much, nice job! More

by Ti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Audi Ontario responded

Ti, Providing outstanding service is so important to us here at Audi Ontario and we are glad that Ramon's efforts met your satisfaction! We are thrilled to know that he is amazing and very nice. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 28, 2025

I recently had the pleasure of interacting with Audi Ontario service team, and I was thoroughly impressed by the experience. From the moment I reached out, the representative Brandon Barello was polite More

by Robert Sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Barello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Macias
Jan 29, 2025 -

Audi Ontario responded

Robert, We are grateful for you leaving Brandon this stunning review! We are thrilled to hear that Brandon took incredible care of you. We are pleased to know that he was polite, patient, genuinely helpful and went above and beyond to resolve your problem in a timely manner. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 24, 2025

Great service at all times. Customer service is always on point and friendly workers with good attitude More

by frimponmaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Audi Ontario responded

Thank you for leaving us this amazing review! We are happy to know that our team was friendly and had a good attitude. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager