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Audi Ontario - Service Center

Ontario, CA

4.9
1,125 Reviews
Call Service Center (909) 292-1918

1,125 Reviews of Audi Ontario - Service Center

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January 11, 2024

Dani Paiz is absolutely fantastic! HUGE xxxxxxto Dani for making my now third visit to this service department another wonderful experience. Communication: Top Notch! Quality: Fantasti More

by terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

Audi Ontario responded

Terri, We are grateful for you leaving Dani this exceptional review! We are thrilled to hear that Dani took fantastic care of you and could provide you with thorough and efficient service. We are pleased to know that she went above and beyond for you. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 06, 2024

Dani was so attentive to my car needs! I will definitely be back! Love her! More

by Diannmperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Dani's efforts could meet your satisfaction! We are thrilled to know that she was so attentive. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 05, 2024

Dani was very professional and communicated very well. She provided updates timely and was very responsive when I had questions. More

by Brian and Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Audi Ontario responded

Brian and Mary, We are grateful for you leaving Dani this stunning review! We are thrilled to hear that she took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she provided you both with updates in a timely manner and was very responsive when you had questions. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 01, 2024

Excellent job at times. Very friendly and efficient at his job Communicates well at all times. More

by frimponmaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Orms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Audi Ontario responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 31, 2023

Great service . Audi Ontario provides better customer service than Riverside . Alex my service manager responds to my questions on time More

by Williamanin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Vetricek
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Jan 02, 2024 -

Audi Ontario responded

Thank you for choosing Audi Ontario and for your excellent review! We are glad that Alex provided you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 30, 2023

Ralph Perez let me know about the repairs and price before anything was done and kept me updated More

by Laurette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Audi Ontario responded

Thank you for your positive review, Laurette! We are glad that Ralph took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 29, 2023

Dani was very helpful throughout the process and was thorough in explaining everything that the car was going to undergo. I appreciated the Lyft drive that was provided by the dealer as well which made More

by caalbreanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Dani's efforts could meet your satisfaction! We are thrilled to know that she was very helpful and thorough in explaining everything to you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 29, 2023

Dani was very kind and informative throughout the entire process of our vehicle being serviced. The service experience was very pleasant, and we would recommend Audi Ontario to anyone for their service need More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Audi Ontario responded

Thank you for your excellent review and recommendation! We are so glad that Dani provided you with a smooth and informative experience! Your safety and satisfaction are our utmost priorities. We hope to see you again the next time your Audi Q8 is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 28, 2023

Our Audi experience has been nothing but amazing! Alex Wong is our service manager who always accommodates us and communicates during the entire service process. More

by Gigi Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Audi Ontario responded

Gigi, Thank you so much for leaving Alex this fantastic review! We are glad to hear that Alex took amazing care of you and your automotive needs. We are happy to know that he accommodated you and communicated with you during the entire service process. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 26, 2023

Dani Paiz provided excellent customer service. Dani kept me in the loop with the status of my car and made drop off and pick up easy. More

by Alexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Audi Ontario responded

Alexa, We are grateful for you leaving Dani this flawless review! We are thrilled to hear that Dani took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she kept you in the loop on the status of your vehicle. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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