Audi Ontario - Service Center

Overall this is a good dealership, however, I feel as if there are some employees that put in a little more effort into helping the customer. A great example of this would be Ramon Flores. He was able to he there are some employees that put in a little more effort into helping the customer. A great example of this would be Ramon Flores. He was able to help us out and explain the current situation with the vehicle. As well as updating us whenever there was new information about the vehicle. More

Very Helpful in the situation, Keeps customers up to date on the status of their vehicle. on the status of their vehicle. More

I have used this dealership twice now. Dani Paiz has been accessible and has been quick to reply. Her follow up has also been fantastic. She has a very professional demeanor and at the Dani Paiz has been accessible and has been quick to reply. Her follow up has also been fantastic. She has a very professional demeanor and at the same time makes you feel like she cares. This dealership fixed a problem that another dealership claimed to fix but didn’t. I will continue to take my car to the Ontario location and I am hopeful that Dani will be my service writer for many years to come. More

Ramon Flores was able to take care of my issue immediately when I was getting nowhere with my salesperson on a newly purchased Audi SQ5. immediately when I was getting nowhere with my salesperson on a newly purchased Audi SQ5. More

This dealership is always very clean and staff is very friendly. I was fortunate to have a great service advisor in Ralph Perez. friendly. I was fortunate to have a great service advisor in Ralph Perez. More

I've been using Audi Ontario for 6 years now, originally with my Audi A3 & now for my parent's Audi Q5. My recent visit for an oil-change was flawless. I was helped by Ralph Perez, it was my first time work with my Audi A3 & now for my parent's Audi Q5. My recent visit for an oil-change was flawless. I was helped by Ralph Perez, it was my first time working as a team with him & he was great to work with. Due to heavy rain that day, the fix was taking extra long so he hooked me up with some discounts for this & next time. Love their coffee & snack service as well! More

This service department is absolutely fantastic! Dani Paiz is usually my service advisor, but was on vacation when my vehicle was in need of service. She is always fantastic, and I will say that Ale Dani Paiz is usually my service advisor, but was on vacation when my vehicle was in need of service. She is always fantastic, and I will say that Alex Wong did not disappoint either! Alex Wong provided me with exceptional customer service and communication. Audi Ontario is hands down the best of Walter's Audi service department & I will definitely continue to go to this location! More

Thank you Diana Perez for always going the extra mile to help me, Your dedication is remarkable, you’re always going above and beyond in providing excellent customer service. It’s truly appreciated! Not help me, Your dedication is remarkable, you’re always going above and beyond in providing excellent customer service. It’s truly appreciated! Not only are you excellent as a service advisor but your customer service is top-notch. Thank you for making each visit a pleasant experience. Give this woman a Pay raise is well-deserved. More

Ralph Perez in service did an excellent job. Honest and worked with my schedule. Will for sure be back to this dealership!! Honest and worked with my schedule. Will for sure be back to this dealership!! More

Exceptional Maintenance Service, along with Outstanding Customer Care. Our service advisor, Alex Wong, kept us in the loop through the entire process and we could not be more pleased with Audi Ontario. Customer Care. Our service advisor, Alex Wong, kept us in the loop through the entire process and we could not be more pleased with Audi Ontario. More