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Audi Ontario - Service Center

Ontario, CA

4.9
1,125 Reviews
Call Service Center (909) 292-1918

1,125 Reviews of Audi Ontario - Service Center

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April 01, 2024

Service team is great! Ralph is very customer oriented and listens to all your concerns. More

by Zuluzulu15
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Audi Ontario responded

Thank you so much for leaving Ralph this fantastic review! We are glad to hear that Ralph took amazing care of you and your automotive needs. We are happy to know that he was great, very customer oriented and listened to all of your concerns. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 01, 2024

I went to this dealer to have service on my new Audi Q8 etron. I met a service representative, Ralph Perez and he was exceptionally kind and helpful. I was very happy to meet him as my service rep. I w More

by cycha99
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Audi Ontario responded

Cycha, Providing outstanding and quality service is so important to us here at Audi Ontario and we are glad that Ralph's efforts could meet your satisfaction! We are thrilled to know that he was exceptionally kind and helpful. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 28, 2024

Brandon Barello Was excellent to work with and I would recommend anybody who values communication go get their car serviced here. More

by mtwallace85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Barello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Audi Ontario responded

We are grateful for you leaving Brandon this exceptional review and recommendation! We are thrilled to hear that Brandon took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was excellent to work with and provided communication. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 22, 2024

When I arrived I was greeted with Excellent customer service by Ramon Flores, which made my experience awesome More

by anndel69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Flores
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Mar 25, 2024 -

Audi Ontario responded

Anndel, Thank you so much for leaving Ramon this positive review! We are glad to hear that Ramon took great care of you and your automotive needs. We are happy to know that he greeted you with excellent customer service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 21, 2024

I wanted to extend my heartfelt gratitude to Alex Wong for his exceptional assistance and clear explanations regarding the issues with my car. His patience and clarity helped me understand everything that More

by eleishawoodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Audi Ontario responded

Eleisha, We are grateful for you leaving Alex this extraordinary review! We are thrilled to hear that Alex took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that his patience and clarity helped you understand everything that was going on. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 20, 2024

Alex Wong helped with my loaner vehicle while my car was in the shop and kept me updated with the status of the repair. Thanks Alex. More

by dem_dv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Audi Ontario responded

We are grateful for you leaving Alex this stunning review! We are thrilled to hear that Alex took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he kept you updated on the status of your vehicle's repair. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 20, 2024

Diana Perez is awesome! ! Super helpful and explains everything well. My go to person when I get service done. More

by Toyo04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Audi Ontario responded

Toyo, Thank you so much for leaving Diana this terrific review! We are glad to hear that Diana took stellar care of you and your automotive needs. We are happy to know that she was super helpful and explained everything well. We appreciate your continued business with us here at Audi Ontario. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 20, 2024

Excellent location and customer service. Staff are very personable and eager to assist their customers with little or no wait. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Audi Ontario responded

Providing excellent and quality service is so important to us here at Audi Ontario and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very personable and eager to assist you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 12, 2024

Diana got me in and out quickly with several issues on my car. She's great with communicating what's going on and got my car back to me in record time! More

by atmarosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Audi Ontario responded

Atmarosi, We are grateful for you leaving Diana this flawless review! We are thrilled to hear that Diana took phenomenal care of you and could provide you with quick and efficient service. We are pleased to know that she was great at communicating with you. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 04, 2024

Just had my Q8 serviced. Dani Paiz was my new service writer.. she was amazing. She kept me updated and the service was fast and complete. Glad to have her. Thank you Dani! More

by Greg G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
Report | Print
Mar 05, 2024 -

Audi Ontario responded

Greg, Providing outstanding and quality service is so important to us here at Audi Ontario and we are glad that Dani's efforts could meet your satisfaction! We are thrilled to know that she was amazing and kept you updated on your vehicle while it was being serviced. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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