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Audi Ontario - Service Center

Ontario, CA

4.9
1,125 Reviews

1,125 Reviews of Audi Ontario - Service Center

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April 19, 2024

Ralph P. was very helpful. I appreciated how he communicated with me and kept me updated while my car was in service. I felt comfortable asking questions and More

by Kon V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Audi Ontario responded

Kon, We are grateful for you leaving Ralph this extraordinary review! We are thrilled to hear that Ralph took phenomenal care of you and could provide you with 5-star service. We are pleased to know that he was very helpful and communicated with you keeping you updated on your vehicle. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 16, 2024

Convenient, courteous and friendly staff, in particular Ramon Flores. If you have an Audi and need any kind of service ask for Ramon. More

by Chinguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Audi Ontario responded

Chinguez, Thank you so much for leaving Ramon this terrific review and recommendation! We are glad to hear that Ramon took stellar care of you and your automotive needs. We are happy to know that he was courteous and friendly. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 15, 2024

Our experience with this dealership is always great, everyone is very friendly and professional, nowadays we definitely appreciate that. More

by Janesse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Audi Ontario responded

Janesse, We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were very friendly and professional. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 15, 2024

Alex Wong is an amazing service advisor! He is so knowledgeable and professional with a great personality that it made my whole service experience easy. I was so impressed with the service More

by GCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Audi Ontario responded

GCC, Providing outstanding and quality service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction and high recommendation! We are thrilled to know that he was so knowledgeable and professional with a great personality. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 08, 2024

The Audi experience has been great! Looking forward to a long life adventure with the dealership. More

by Rosy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Diaz
Apr 08, 2024 -

Audi Ontario responded

Rosy, Thank you so much for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they made your service experience here at Audi Ontario great. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 05, 2024

Diana Perez was very personable, knowledgeable, and efficient. She kept us informed throughout the servicing process. We had a very positive experience. More

by Him
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Audi Ontario responded

Him, We are grateful for you leaving Diana this wonderful review! We are thrilled to hear that Diana took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was very personable, knowledgeable and kept you informed on your vehicle. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 03, 2024

My experience at this dealership servicing my Audi was great, Alex Wong was very attentive and made sure the service process was smooth and efficient. Will definitely continue to come to Audi Ontario for More

by gpesantes03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Audi Ontario responded

We are grateful for you leaving Alex this exceptional review! We are thrilled to hear that Alex took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very attentive and made sure the service process was smooth. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 03, 2024

Good customer service, Diana Perez greets me the minute I walked in, she very friendly and polite. We had a good chat about my experience with the car. When I told her that I don’t have a ride home since n More

by annnong
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Audi Ontario responded

Thank you so much for leaving Diana this incredible review! We are glad to hear that Diana took magnificent care of you and your automotive needs. We are happy to know that she was very friendly and polite. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 03, 2024

Came in for a replacement alternator and battery on my Q8 that was covered by warranty. This was my first visit to Audi Ontario and Diana Perez was extremely polite and helpful. I will definitely be back and More

by jplarson247
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Audi Ontario responded

Providing exemplary and quality service is so important to us here at Audi Ontario and we are glad that Diana's efforts could meet your satisfaction! We are thrilled to know that she was extremely polite and helpful. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 02, 2024

Came in unscheduled for an electrical issue and was greatwd by Alex Wong. Alex, thank you for being attentive and on top of my vehicles repair, but most of all thank you for keeping updated during the More

by Drake712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Audi Ontario responded

Drake, We are grateful for you leaving Alex this stunning review! We are thrilled to hear that Alex took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he was attentive and kept you updated on your vehicle while it was being serviced. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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