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Audi Ontario - Service Center

Ontario, CA

4.9
1,090 Reviews

1,090 Reviews of Audi Ontario - Service Center

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December 03, 2024

The Service Department was friendly and accommodating. My service writer did a great job communicating with me. More

by tbonedurham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

I’ve been bringing my car to the Audi of Ontario service department for a while now, and Dani Paiz has consistently provided outstanding service. Her attention to detail, excellent communication, and proact More

by joseph.a.sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Audi Ontario responded

Joseph, Thank you for leaving Dani this positive review and recommendation! We are happy to know that she was attentive to detail, had excellent communication with you and went above and beyond to ensure you had a smooth and hassle free experience. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 27, 2024

I want to give a well deserved 👏🏾 shot out to my service advisor, Ramon Flores. He is such a knowledgeable and professional person. He listens to your concerns and does what's needed to accommodate. More

by Audi2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Audi Ontario responded

We are grateful for you leaving Ramon this flawless review! We are pleased to know that he was knowledgeable, transparent and professional. We hope to have the opportunity to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 23, 2024

I am very appreciative of my service advisor, Alex Wong. He is kind, helpful, and trustworthy. He answers my many questions and makes sure that all my concerns are addressed ! I highly highly recommend A More

by Lily H.
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Audi Ontario responded

Lily, We are grateful for you leaving Alex this wonderful review and recommendation! We are pleased to know that he was kind, helpful, trustworthy and made sure all of your concerns were addressed. We hope to have the opportunity to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 20, 2024

Alex Wong has been my GOTO person for few years, Alex is very knowledgeable , alway attentive, thoughtful and helpful! The dealership itself represents Audi Pride, facility is clean, quiet, clam and comfor More

by Niki70
Workmanship
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Audi Ontario responded

Niki, Providing exemplary service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he was very knowledgeable, always attentive, thoughtful and helpful. We look forward to continue serving you and your future automotive needs when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 19, 2024

Brandon, my service adviser, provided excellent service and maintained great communication throughout. I would highly recommend him to anyone looking for a great experience, while getting your car serviced More

by Robert Sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Barello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Audi Ontario responded

Robert, Thank you for leaving Brandon this terrific review and recommendation! We are happy to know that he maintained great communication with you while you vehicle was being serviced. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 15, 2024

Diana Perez provided excellent service and I was very pleased with my experience and overall communication concerning my vehicle More

by Pepperken8524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Audi Ontario responded

We appreciate you for leaving Diana this spectacular review! We are delighted to know that she provided you with excellent service and you are pleased with her communication with you concerning your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 14, 2024

Diana Perez assisted me promptly in my service request She followed through with a a report on my car’s service. More

by Erinmulcahy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Audi Ontario responded

Erin, Thank you for leaving Diana this amazing review! We are happy to know that she assisted you promptly in your service request and followed through with a report on your car's service. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 13, 2024

Audi Ontario has a wonderful sales and service staff. I have been extremely happy with their service. Dani was great to work with. I highly recommend their team (Sales/Service)., can't go wrong. More

by ljglenn82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Audi Ontario responded

We are grateful for you leaving Dani this flawless review and recommendation! We are pleased to know that she was great to work with and you were extremely happy with the service you received. We hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 07, 2024

Alex Wong is great! Very attentive to phone calls and emails. Gave me details of my service needs. Excellent understanding of my vehicle. Follow up is refreshing. To More

by jessealmanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Audi Ontario responded

We appreciate you for leaving Alex this remarkable review! We are delighted to know that he is great, very attentive and had an excellent understanding of your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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