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Audi Ontario
Ontario, CA
3,009 Reviews
Audi Ontario is now open and serving nearby Chino and Rancho Cucamonga with a great selection of new and used Audi vehicles. We are excited to bring the Audi brand to the city of Ontario, California. We feature a great selection of new and used vehicles and soon will complete our state-of-the-art service center that's ready to take care of your routine maintenance and service needs. We serve Audi shoppers and owners in the Inland Empire near Ontario, Chino, Rancho Cucamonga and Los Angeles areas. Give us a call if you need any assistance. We are here to help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,009 reviews
February 22, 2025
Terrible, terrible experience with this dealership. Story time; Show up on Wednesday to test drive a beautiful S4. 2021, low miles, red interior, great price ($37,000). Super stoked, right? Wron Story time; Show up on Wednesday to test drive a beautiful S4. 2021, low miles, red interior, great price ($37,000). Super stoked, right? Wrong. Test drove it on Wednesday, agreed to buy it the next day. We run pre-approval, I let them know that I'm on the way to purchase the car (around 11AM), taking an Uber from Downtown LA to Ontario. Around $80, and 1HR of my time. I get to the dealership, I sit in the salesman office for around 20-30 minutes while I believe they are gathering paperwork for my new-to-me S4. Wrong again. The salesman comes into his office, apologizes profusely, letting me know that "someone had came in a hour before you and purchased the vehicle." At first, I'm not particularly happy, especially not to receive some kind of heads up that this car, is in fact gone. The salesman than proceeds to try to sell me this S5 on the lot, a bit older than I would have liked, and a bit more mile-y than I would have liked. He says, "before you say no, just drive it." I agree. And guess what, we will "get you" the extended warranty after I expressed concerns with an older Euro car with a bit of mileage. The extended warranty value is around $4200. I drive the car, handles great, it's a nice place to be. We then sit down to talk numbers, go over the deal. It was priced at $32,362 (over priced on CarGurus), I try to work the price a little bit, I ask for $32,000, flat. Salesman comes back and says, "we really can't work with the price, but like I said, we "got you" on the extended warranty. So I'm thinking, okay, the warranty is worth $4200, I'm basically paying ~$28,000 for the car. I do the deal, we run through the motions, sign paperwork, I drive it away. Happy with the purchase, WRONG again. I re-check the paperwork, I found I was actually CHARGED for the warranty. So what was their concession that they gave me after the S4 was rug pulled with no notice (which I was immensely understanding of), a car at the SAME price thats two years older, and 40,000 more miles. This is exactly why people don't trust dealerships, and I fell for it. Sales manager was supposed to reach out today, but has not... obviously I did not walk into the dealership to buy a brand new RS6, or a R8, etc., etc. But maybe one day I would be able to. I feel that my time was disrespected, and ultimately I hope the dealership decides to do something for me. In the short term, I will reach out to all resources available. (Audi corporate, BBB, etc. etc.) More
by Angelo Emiliani
Employees Worked With
February 18, 2025
Super friendly, very knowledgeable, hassle free. Shawn Nabi was great. He was so easy to work with and made it a pleasant experience! Shawn Nabi was great. He was so easy to work with and made it a pleasant experience! More
by christiemwalker
February 17, 2025
I had a wonderful experience at Audi Ontario. Syed Ali made my leasing process quick and easy and was very helpful. I love my car! Thank you so much for your assistance and follow up, Syed.!!! Syed Ali made my leasing process quick and easy and was very helpful. I love my car! Thank you so much for your assistance and follow up, Syed.!!! More
by sandifischer26
February 17, 2025
Syed Ali Is a very knowledgeable, patient, and courtesy. He will try is best to meet your request He will try is best to meet your request More
by Joek91755
February 06, 2025
Dani is cool. She called me an uber to go home and come back. Made everything very easy, give that girl a raise! She called me an uber to go home and come back. Made everything very easy, give that girl a raise! More
by Himynameisrocky
Employees Worked With
February 06, 2025
Leasing my new Audi was an incredible experience, thanks to the exceptional service at the dealership. Anthony Lee stood out with his knowledge, attentiveness, and dedication, making the process seamless an to the exceptional service at the dealership. Anthony Lee stood out with his knowledge, attentiveness, and dedication, making the process seamless and enjoyable. He answered all my questions, guided me through lease options, and tailored everything to my needs. This was the best car shopping experience I’ve ever had. I highly recommend this dealership and Anthony Lee if you’re looking for an Audi. I’m thrilled with my new car and the outstanding service! More
by jollyshow1989
Employees Worked With
February 06, 2025
Matt Rodriguez was our sales guy and did a great job making our car buying experience as easy as possible. Emailed me with a personalized video of the car I was interested in. We talked price for a bit making our car buying experience as easy as possible. Emailed me with a personalized video of the car I was interested in. We talked price for a bit and came to a number that I was happy with. He had all the paper work ready when we came in so we just had to check out the car, sign some papers and we were out of there in a littler over an hour. Thanks Matt, we appreciate you. More
by David
February 04, 2025
Ramon is amazing and very nice person, did a lot and thank you so much, nice job! thank you so much, nice job! More
by Ti
Employees Worked With
February 04, 2025
I had the best experience buying my Audi Q4 e-tron from Audi Ontario, thanks to Farzy Rashid. He was super helpful, knowledgeable, and made the whole process smooth and stress-free. Farzy took the time to Audi Ontario, thanks to Farzy Rashid. He was super helpful, knowledgeable, and made the whole process smooth and stress-free. Farzy took the time to answer all my questions and made sure I was completely happy with my decision. Highly recommend working with him if you're looking for a great experience. Thanks again, Farzy! More
by meli.marti.33
February 03, 2025
We have a wonderful experience purchasing our Audi from Farzy Rashid at Audi Ontario. He is professional, knowledgeable and patient. I would highly recommend both Farzy and this dealership. Farzy Rashid at Audi Ontario. He is professional, knowledgeable and patient. I would highly recommend both Farzy and this dealership. More
by sue
