Back

Audi Omaha - Service Center

Omaha, NE

not yet
rated
22 Reviews

22 Reviews of Audi Omaha - Service Center

Sort by
February 09, 2024

Excellent and professional service! Work was done in a timely manner. They gave me another car to use,too! More

by skeith6175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Yates
Feb 09, 2024 -

Audi Omaha responded

Hello, Thank you so much for the 5 star Dealer Rater review about your recent service experience! I am happy the team was able to delight you in a positive manner in a convenient way. If you need anything at all please just let us know. Regards, Brad Turner General Manager

April 04, 2023

Doug in service is always very helpful when I have issues with my vehicles. My last 2020 Q7 had some hard to detect and odd steering issues. He listened to me to get it figured out and then went above and More

by Andrea S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Adams
Apr 06, 2023 -

Audi Omaha responded

Andrea, Thank you for letting us know how well Doug in Audi Service has taken care of you in the past. I am also sure he will continue in the future. Just let us know when you need assistance. Regards, Brad Turner General Manager

January 05, 2023

Very clean facility, from the service drop to the new car sales area. Everyone was both professional AND respectful. Listened well. Explained what to expect, and courteous. Workmanship was excellent. Wi More

by mike.blackmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lemus
Jan 06, 2023 -

Audi Omaha responded

Mike, Thank you for the detailed review about your experience with Audi Omaha, I am so excited that everything went well and it was up to your expectations. Please let me know if you need anything at all. Regards, Brad Turner General Manager

August 25, 2021

Service staff are very personable and accommodating. Easy to get in and out quickly. Kept us informed when care would be ready. Great job by all. More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Lemus
Sep 03, 2021 -

Audi Omaha responded

Pat, Thank you so much for the Dealer Rater review! If you need anything else please don't hesitate to ask. Regards, Brad Turner General Manager

June 26, 2021

Brayden with the Audi service department was amazing. He has really taken the time to learn the Audi vehicles. He's very knowledgeable and helpful. Stellar service all around! Audi has an exceptional reputa More

by Q52011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brayden
June 04, 2021

I was in Audi with my car hydro locked and the staff was super co-operative. I was attended by BJ. He helped me with everything he could. Also they allowed me to use a loaner which was super nice of them. T More

by Akhil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ
Jun 06, 2021 -

Audi Omaha responded

Akhil, It is so great to hear that BJ was able to assist you with your service needs. I know it is very frustrating when something goes wrong with your vehicle and I am so glad we took great care of you. Let us know if you need anything else. Regards, Brad Turner General Manager

May 28, 2021

I brought my Q5 in late Thursday because my air conditioner wasn’t working. Brandon was exceptional in getting my service completed the next day day so I could go to KC on Saturday to my granddaugh More

by Bblessie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradon
May 30, 2021 -

Audi Omaha responded

Thank you so much for the feedback about your experience with Audi Omaha that you had with Brayden! Please let us know when we can help again. Regards, Brad Turner General Manager

May 07, 2020

Took my Audi A3 in for a routine oil change. somehow 2 oil leaks appeared that cost $4,000. My driveway was oil free... now it has oil spots everywhere. Asked if there’s anything they can do. Pretty much More

by Jal2229
Recommend Dealer
No
Employees Worked With
Jose
Dec 29, 2020 -

Audi Omaha responded

Jal2229, Please give me a call to review your visit in our service department so we can come to a resolution. 402-393-7000 is the best number to reach me at. Thanks, Brad Turner General Manager

March 27, 2020

I purchased my A5 from a private owner. I immediately had problems with car! Chris Egland was understanding with my situation and went above and beyond! Thanks Chris! More

by Brandi Ford
Recommend Dealer
Yes
Employees Worked With
Chris Egland
Dec 29, 2020 -

Audi Omaha responded

Brandi, I am so happy to hear Chris was able to assist you while you were in for service here at Audi Omaha. If you do need anything else at all please let us know. Regards, Brad Turner General Manager

September 28, 2019

Not bad The new Audi Omaha building is very nice. The team is professional and the mechanics are well trained. I personally like the ability to schedule an More

by 2009 Audi S5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Egland
Dec 29, 2020 -

Audi Omaha responded

Thank you so much for the review about your service experience you had with Audi Omaha. Please feel free to give me a call at 402.393.7000 to discuss your visit in detail. Regards, Brad Turner General Manager

1