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Audi Oklahoma City

Oklahoma City, OK

4.5
162 Reviews

13000 N. Broadway Ext

Oklahoma City, OK

73114

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162 Reviews of Audi Oklahoma City

July 30, 2021

The GM reached out to help resolve the issues I had. He was able to help expedite the appointment. I appreciate the help on solving the on going issue.- Updated response 8/2 I will do everything in my More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department.
Aug 02, 2021 -

Audi Oklahoma City responded

Hello Elizabeth, Thank you for speaking with me. I look forward to seeing you in the morning tomorrow so we can fix this issue at hand. We are sorry for the miscommunication and know how frustrating this situation must be. Please reach out if you have any questions prior to your appointment. Respectfully, James Samples, General Manager

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Aug 03, 2021 -

Elizabeth responded

Thank you for reaching out today James. I appreciate you taking the time to fix the problem.

July 13, 2021

The process as far as BUYING the car was good. No problems there. BUT........they gave us the wrong paperwork to fill out so we had to go all the way back to do that and they were nice when we did th More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Jefflo
Jul 15, 2021 -

Audi Oklahoma City responded

Hello JD, We truly apologize for the inconvenience of having to make two trips during your sales experience. This is our mistake and we will try better to address these items in the future. I will be reaching out, but ask that you contact me directly at 405-748-8001 so we can discuss this further. Respectfully, James Samples, General Manager

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June 20, 2021

The experience was better than usual at other dealerships. The staff were courteous and friendly and professional. While helpful in making a selection the usual pressure to purchase a particula More

by governora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenyad Blair
Jun 21, 2021 -

Audi Oklahoma City responded

This is so great to hear! We are so pleased to know that you were satisfied with your experience and our team. There is truly nothing better than finding the right vehicle and we're glad we could do just that even with limitations. Please let us know if you have anything else we can assist you with!

May 29, 2021

The sales department was very friendly and knowledgeable. The finance department listened to my concerns and were also very friendly. Overall the experience was outstanding. More

by Virgil43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Barnett, Mike Callan
Jun 02, 2021 -

Audi Oklahoma City responded

We're so glad to know that our whole team could provide you with an exceptional experience and you are pleased! Reach out if there is anything else we may do to assist you.

April 24, 2021

The salesman was very helpful, he knew the product and made the experience so much better than past ones. The finance part of the dale did not go very smooth. More

by Linda Hill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Jefflo
Apr 26, 2021 -

Audi Oklahoma City responded

We are glad that your sales experience was a great one, Linda! However apologize that your finance portion didn't meet the mark. I ask that if you would like to leave further feedback regarding your visit that may assist us in becoming better, to reach out. We always appreciate it!

April 21, 2021

Most wonderful place to buy a car. I have never had such a PLEASANT time buying a car. BOB MOORE IS THE PLACE TO GO!!!!!!!!! More

by leisanelson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Samples, Anthony Jew, Mike Callan
Apr 21, 2021 -

Audi Oklahoma City responded

Thank you so much for your kind words! We are so glad you had an exceptional experience here and that we could get you in a great new ride. We look forward to assisting you again down the road!

April 15, 2021

Took my Q8 in for first service. Service person Alexis did a wonderful job setting the appointment and making sure everything went smoothly. I highly recommend their service department on any Audi vehicl More

by prf9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Bostick
Apr 16, 2021 -

Audi Oklahoma City responded

We're pleased to know you had a great service experience, thanks for trusting us! We will be here for anything you may need!

March 25, 2021

Awesome how the staff bent over backwards to get the car and the best Financial deal! John Browns is interested in what you want in the credit department and works with my credit account! Kudos to you! More

by RGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jew
Mar 26, 2021 -

Audi Oklahoma City responded

We're so happy to hear we could assist you in finding a great deal on a new ride! Thanks for letting us know we could accommodate and ultimately help you find a great vehicle. Let us know if there is anything else we can do to assist you!

March 20, 2021

the easiest and best car deal I have done. General manager James was very helpful. This is the second car we have gotten there in the last year. Very satisfied with both. More

by Beezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Callan
Mar 22, 2021 -

Audi Oklahoma City responded

This is so great to hear, thank you for letting us know you had two great experiences with us! We look forward to working with you again down the road.

February 28, 2021

Hoping my car isnt towed. This place is refusing to communicate through email with me to get a new title sent. They took over a month. Now I'm being forced to call even though I didnt have to do that l More

by Nicholas Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Barnett
Mar 02, 2021 -

Audi Oklahoma City responded

Hello Nicholas, We're sorry to see there is still an issue from your 2019 purchase. As we have explained, we do not have your title. This issue can be fixed quickly, simply by filing for a replacement title for your vehicle. We are in contact, and ask that if you have any further questions to please reach out. We are here to assist you in solving this issue. Respectfully, James Samples, General Manager

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