Audi Nyack
Nyack, NY
Filter Reviews by Keyword
By Type
Showing 29 reviews
Robert Cici was the most professional salesman I have ever encountered...I am in the car business and can wholeheartedly say....10+ for him and the entire staff...efficient, professional, personable....I ever encountered...I am in the car business and can wholeheartedly say....10+ for him and the entire staff...efficient, professional, personable....I can go on & on....excellent Experience!!!!!!! More
Service Department Asleep at the Wheel My sister brought her Q3 in to diagnose a brake noise coming from one (rear) wheel. Service department stated that "the rotors were rusty" and she My sister brought her Q3 in to diagnose a brake noise coming from one (rear) wheel. Service department stated that "the rotors were rusty" and she needed four new rotors and based on the price quoted, new pads as well. (though these were not listed on the estimate). Second opinion at a reputable mechanic found one rear pad worn to the backing plate. Front brakes were fine so the repair was about 25% of what Audi had estimated and work was completed in less than an hour. Wondering if anyone in Service even bothered to inspect the rear pads at the dealership or simply chose the most expensive repair route on a vehicle with less than 20,000 miles on the clock? More
Minas Papadakis is the worst excuse for a used car manager I’ve ever had the displeasure of doing business with. Inattentive, unprofessional, condescending and rude. is the worst excuse for a used car manager I’ve ever had the displeasure of doing business with. Inattentive, unprofessional, condescending and rude. Never again will I visit this pathetic dealership. More
Poor service Dept, making the switch to Danbury Audi Currently leasing two Audi's which i love. I'm an hour away from the dealership and the only thing the service dept is worried about is getting back Currently leasing two Audi's which i love. I'm an hour away from the dealership and the only thing the service dept is worried about is getting back their loaner vehicle. My wife went shopping while they were servicing our vehicle. Service dept called with additional work that was needed (new tires). We told them to put new tires on but we wouldn't be able to continue shopping so we would have to bring the loaner car back after work the following day. The said that wouldnt work and needed the loaner back first thing in the morning which we couldnt do. Had to have the tires put on by a local tire company which was another inconvenience. Going to Danbury Audi now and will never look back at Nyack Audi for sales or service! More
Best Dealership & Team By Far - Awesome Experience! Bought my 2019 A5 Sportback Premium Plus from Audi Nyack and can't say enough about the amazing experience I had. From start to finish, Jimmy Korsgen Bought my 2019 A5 Sportback Premium Plus from Audi Nyack and can't say enough about the amazing experience I had. From start to finish, Jimmy Korsgen was friendly, responsive, and attentive. He found me the EXACT car that I wanted (model, color, options, etc.) and a better price than I could find anywhere else. Matt Siderio made the transaction easy to understand, efficient, and turnkey. The entire staff was super friendly, down-to-earth, and offered many congratulations before I drove off (that was entirely unexpected)! And the car itself ... Drives like a dream and checks every box. It's my third Audi, but first from Audi Nyack. They've earned my loyalty, and Jimmy will be my go-to when it's time for my fourth! More
Excellent experience Recently leased an Audi A4. Overall experience was terrific. Very knowledgeable sales person and the overall process was extremely positive, including Recently leased an Audi A4. Overall experience was terrific. Very knowledgeable sales person and the overall process was extremely positive, including the test drive, the deal terms, trade in and the walk through with new car. Highly recommended. More
Great dealership to buy from What can I say. I seen the car on TrueCar and when I sent my information they contacted me ASAP. That was a Saturday evening by Monday evening I was a What can I say. I seen the car on TrueCar and when I sent my information they contacted me ASAP. That was a Saturday evening by Monday evening I was already putting a (refundable) deposit on a car I haven’t even seen yet. The price was that good. I have an Audi dealership about 2 miles from my house but instead I drove an hour from New Jersey to Nyack New York for this deal. Anthony was great to deal with and knew the vehicle well. Very easy going salesman. I’m very happy to have meet such great people and if I ever buy another Audi I would definitely look them up. Matt in finance was great also. Paperwork was ready to be signed and he gave me some other options with no pressure to buy. This was a great buying experience. So if you’re looking for an Audi give them a try. More
Excellent dealership! James K in sales and Vincent M. In service made my car buying experience easy and stress free. The best Audi dealership I have dealt with. James K in sales and Vincent M. In service made my car buying experience easy and stress free. The best Audi dealership I have dealt with. More
Emergency response After having purchased a beautiful 2018 A-5 sport back last November, we had an unfortunate accident in Early March 2019. Fortunately, no one was inj After having purchased a beautiful 2018 A-5 sport back last November, we had an unfortunate accident in Early March 2019. Fortunately, no one was injured but the car was totaled. I called Kristian Klouda at Audi Nyack and after commiseration he swung into action. Within 24 hours he had located an exact replacement and 7 days after the accident we had signed the paperwork and the car was ours. Kristian made the process smooth and quick, his professionalism was apparent from that first phone call. We are now happily driving our new A-5, perhaps a bit more slowly, and loving it!!! More
CPO service As a new owner of a CPO from Audi Nyack - Brian at service was courteous, professional, timely,& thorough from start-to-finish. A loaner was made ava As a new owner of a CPO from Audi Nyack - Brian at service was courteous, professional, timely,& thorough from start-to-finish. A loaner was made available and the communication was spot on. More