Audi Nyack

Beware of any Audi EV (electric vehicle). We purchased a 2022 Audi Q4 etron from this dealership in Sept 2022, and had worked with Ramone. He is an excellent salesman. The vehicle is an elect We purchased a 2022 Audi Q4 etron from this dealership in Sept 2022, and had worked with Ramone. He is an excellent salesman. The vehicle is an electric vehicle and is supposed to get about 240 miles per full charge. Not once in almost a year have we ever got even near 175 miles from one full charge. In fact, we cannot even get 150 miles on one full charge. We have had the vehicle in for service at various Audi dealerships (this one included) more than 5 times and yet no one will admit that the car is not what Audi portrays it to be, We have expressed our dissatisfaction with this vehicle and have been told that the dealership will help us to get out from under the car and into a different car. Then comes negotiations and they have consistently offered us almost $20,000 less than what we paid for this car even though the car is in impeccable condition with low miles. Disappointed, disgusted, frustrated, feeling screwed over, and taken for fools we are at the point we have decided to leave the dealership and the Audi brand. More

Just a horrible experience all around. They had me waiting over 7 weeks for the car title to come in, all while holding my $1000 deposit. When I got tired of waiting and asked for my depos They had me waiting over 7 weeks for the car title to come in, all while holding my $1000 deposit. When I got tired of waiting and asked for my deposit back they insulted me for going with another car. Now, two weeks later I am still waiting for my deposit and I found out today they never processed it. I would think twice before doing business with Spiro and Audi Nyack More

Great experience buying Q5 and A4. Ramon Rojas gave us the best deal on both cars! He even stayed after the dealership closed to answer our questions. No regrets switching from Mercede Ramon Rojas gave us the best deal on both cars! He even stayed after the dealership closed to answer our questions. No regrets switching from Mercedes where were about to get a car. More

Wow! What an unbelievable experience. Rob Cece and the entire team at Audi Nyack were beyond helpful, friendly, and professional. I've been to many dealer What an unbelievable experience. Rob Cece and the entire team at Audi Nyack were beyond helpful, friendly, and professional. I've been to many dealerships in many states over the years, and never in my life have I had an experience buying a car that I could actually call pleasant. You won't find any BS hidden fees and charges at Audi Nyack, they were transparent and honest with me about each detail every step of the way. Besides the fact that every other dealership in town is charging OVER msrp, yet they were able to work with me for an incredibly fair price. Rob in sales was incredible, knowledgeable, patient and kind, and it shows that he really cares about the customers and wants them to be in something that they love. I was not an easy customer, being all over the place unsure what I wanted, yet Rob patiently worked with me and got me into something beyond my wildest dreams. There's a very good reason that he receives multiple awards for top Salesman from Audi year after year. His passion for helping people and understanding their needs truly shows. I would be remiss if I didn't mention how excellent the rest of the team is as well. From the floor managers Furkan and Minas (hope I spelled those right), to Anthony in finance, and all the other sales people, they were all so friendly and helpful and just made buying a car there such a joy. If you're in the market for a new or used Audi, without a doubt Audi Nyack needs to be your first and last stop! More

This dealer has a split personality.The sales side is This dealer has a split personality. The sales side is awesome and painless. The service dept flat out sucks. Had to take my car to get a few a This dealer has a split personality. The sales side is awesome and painless. The service dept flat out sucks. Had to take my car to get a few aftermarket items installed. Vehicle was absolutely filthy when I picked it up. Asked the valet why it wasn’t clean so I can inspect the PPF and ceramic. His response? “It was snowing yesterday” Well it wasn’t snowing when I picked it up. In fact, it was sunny. Car was not charged after I asked the girl on the phone to make sure it was as I was going straight to the airport. Because the car was not charged, and the SA had no idea where a rapid charger was located, I had to stop off at a charging station to get the range needed to get to the airport and home. Needless to say, I had to rebook the flight as it was just too close to risk trying to make it. These guys are terrible and incompetent with the attitudes to match. More

Great customer service ! Had a great experience .Worked with Minas Papadakis, great guy! He helped me find the right car for me ! And loving my car ! 👍👍👍 with Minas Papadakis, great guy! He helped me find the right car for me ! And loving my car ! 👍👍👍 More

Ramone and Matt from Nyack Audi made my Q3 buying experience an enjoyable one. Gave me the best price right away and was way below my nearest dealership by a long shot. Did not try to sell any packag experience an enjoyable one. Gave me the best price right away and was way below my nearest dealership by a long shot. Did not try to sell any packages to me that was not necessary and it was a no pressure dealership! Highly recommended!! More