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Audi Northlake

Charlotte, NC

5.0
282 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 282 reviews

January 18, 2024

I was in the market for a car and went to like 2 other dealerships in the area in the rain. Unfortunately, they were not successful in obtaining me as a customer. However, once I went to Northlake Audi I More

by demond.pugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Ball
Jan 20, 2024 -

Audi Northlake responded

demond.pugh, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Colby and Tory provided you with a 5-star experience. We appreciate your business and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

January 13, 2024

Excellent customer service vehicles are top notch Ethan Allison was my sales agent and he went above and beyond for me from beginning to end! The Mercedes was my dream car and I THANK YOU for making that c More

by medtech4c1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Allison
Jan 16, 2024 -

Audi Northlake responded

medtech4c1, thank you so much for your 5-star feedback! I'm glad to hear that Ethan took such great care of you. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. Enjoy your dream car! :) Kristen Bowen General Manager (704) 379-8300

January 02, 2024

Audi northlake had a large selection of vehicles and worked with us to find an suv that fit our needs. Picking up our suv was an easy experience. More

by Michael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan allison
Jan 04, 2024 -

Audi Northlake responded

Michael, thank you so much for your review and taking time to leave comments about your experience with Ethan. We're so glad that you included us in your car shopping process and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

December 30, 2023

Worked with Ethan Allison at Audi Northlake. He was a pleasure to work with, provided open communication, and a frictionless sales experience. More

by Fcgainey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Allison
Jan 01, 2024 -

Audi Northlake responded

Fcgainey, thank you so much for your review and taking time to leave comments about your experience with Ethan. We're so glad that you included us in your car shopping process and look forward to serving you again in the future. Have a great Sunday! Kristen Bowen General Manager (704) 379-8300

December 02, 2023

My husband and I needed to upgrade our Q5 to a larger SUV. Ron showed us our options and we found a Q5 that same day. He was very helpful, budget conscious, and overall great to work with. We will defini More

by jaskanaley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
Dec 06, 2023 -

Audi Northlake responded

jaskanaley, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Ron provided you with a 5-star experience. We appreciate your business and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

November 30, 2023

Thank you to Alf George for the absolute best car buying experience. I came from Charleston after finding the Q7 I wanted with the options I was looking for. Alf was responsive, video called me for a walk t More

by nikkee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alf George, Tory, Alyssa
Dec 01, 2023 -

Audi Northlake responded

nikkee, thank you so much for your 5-star feedback! I'm glad to hear that Alf, Tory, and Alyssa took great care of you before, during and after your visit. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

November 24, 2023

Always a great experience with Charles at Audi of Northlake! Timely, courteous, and professional! Gets it right every time! More

by jeter.stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hinshaw
Nov 28, 2023 -

Audi Northlake responded

jeter.stacy, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Charles and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

November 18, 2023

I took my Audi in for service for the first time and got Clara Quindes as my service Advisor. She made it very easy to schedule a appointment and her communication threw out the process was exceptional. More

by Genepatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Quindes
Nov 21, 2023 -

Audi Northlake responded

Genepatel, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Clara and our team. Welcome to our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

November 17, 2023

Great dealership to work with. Work on my car was done correctly and quickly. Would recommend to everyone More

by snesbit1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spenser, Mike estrada
Nov 18, 2023 -

Audi Northlake responded

snesbit1969, thank you for taking time to leave us a 5-star review and giving Mike and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

November 16, 2023

Sent my audi there with an evap code on and they found a way to make me.pay almost 4000 dollars for problems they created in the shop.better be rich if you take your car there or have a lawyer on stand by. More

by bosyboyd45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service department
Nov 23, 2023 -

Audi Northlake responded

Mr. Boyd, we are glad we earned the 5 star rating. We are currently working together to finish the final repairs on your A5 to make sure it is road ready. If you have any additional concerns or questions please contact me directly! Matthew Woods Service Manager (704) 379-8326

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