
Audi Northlake
Charlotte, NC
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I was in the market for a car and went to like 2 other dealerships in the area in the rain. Unfortunately, they were not successful in obtaining me as a customer. However, once I went to Northlake Audi I dealerships in the area in the rain. Unfortunately, they were not successful in obtaining me as a customer. However, once I went to Northlake Audi I was not disappointed. The Salesman Colby Ball was very cool, nice, honest and knowledgeable. He also did whatever he could do to make me happy with my purchase of an Audi A5. I would definitely recommend that y’all go and see my guy Colby Ball. He even help me setup everything in my vehicle and told me to call him if I needed anything. The Finance guy Torrey was cool too!! Hands down one of the best experiences. More
Excellent customer service vehicles are top notch Ethan Allison was my sales agent and he went above and beyond for me from beginning to end! The Mercedes was my dream car and I THANK YOU for making that c Allison was my sales agent and he went above and beyond for me from beginning to end! The Mercedes was my dream car and I THANK YOU for making that come true for me. I’m gonna love driving my Mercedes! Here I come VA. Finalizing was a breeze as well. ❤️ THAT YOU ETHAN!! More
Audi northlake had a large selection of vehicles and worked with us to find an suv that fit our needs. Picking up our suv was an easy experience. worked with us to find an suv that fit our needs. Picking up our suv was an easy experience. More
Worked with Ethan Allison at Audi Northlake. He was a pleasure to work with, provided open communication, and a frictionless sales experience. He was a pleasure to work with, provided open communication, and a frictionless sales experience. More
My husband and I needed to upgrade our Q5 to a larger SUV. Ron showed us our options and we found a Q5 that same day. He was very helpful, budget conscious, and overall great to work with. We will defini SUV. Ron showed us our options and we found a Q5 that same day. He was very helpful, budget conscious, and overall great to work with. We will definitely be back in the future! More
Thank you to Alf George for the absolute best car buying experience. I came from Charleston after finding the Q7 I wanted with the options I was looking for. Alf was responsive, video called me for a walk t experience. I came from Charleston after finding the Q7 I wanted with the options I was looking for. Alf was responsive, video called me for a walk through of the car before I came, answered several questions and made the whole process a breeze. He was truly so kind and professional. I didn’t feel pressured and he removed a lot of the stress that can come with buying a new car. Tory in finance was great as well and was able to beat the APR I had from my credit union. He was so kind, hilarious and fun to work with. Alyssa was great and friendly and took the time to teach me about the car and set up my app on my phone. Next car we purchase will definitely be through these amazing people. Thank you! More
I took my Audi in for service for the first time and got Clara Quindes as my service Advisor. She made it very easy to schedule a appointment and her communication threw out the process was exceptional. Clara Quindes as my service Advisor. She made it very easy to schedule a appointment and her communication threw out the process was exceptional. Cara was also able to get me a loaner. Dealership staff is friendly and customer waiting area is clean and well stocked with drinks and snacks while you wait. I will be back next time and would recommend Audi of N Lake and Clara for all your service needs. More
Sent my audi there with an evap code on and they found a way to make me.pay almost 4000 dollars for problems they created in the shop.better be rich if you take your car there or have a lawyer on stand by. way to make me.pay almost 4000 dollars for problems they created in the shop.better be rich if you take your car there or have a lawyer on stand by. More