Audi Northlake
Charlotte, NC
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Exceptional Service from Brendin Ethan at Audi Northlake along with Alyssa & Tory I recently had the pleasure of purchasing a vehicle from Audi Northlake, and I cannot speak highly enough about the exce along with Alyssa & Tory I recently had the pleasure of purchasing a vehicle from Audi Northlake, and I cannot speak highly enough about the exceptional service I received from Brendin Ethan. From the moment I walked into the showroom to the moment I drove away in our new Audi, Brendin Ethan made the entire process seamless and enjoyable. Brendin Ethans professionalism and expertise were evident from the start. They greeted us with a warm smile and took the time to understand my needs and preferences. Their extensive knowledge of Audi vehicles was impressive, and they patiently answered all my questions, ensuring I felt confident in my decision. What truly set Brendin Ethan apart was his genuine care and dedication. He went above and beyond to find the perfect vehicle for me, considering both my budget and lifestyle. His transparency and honesty throughout the negotiation process were refreshing, and I never felt pressured or rushed. Brendin Ethan attention to detail and commitment to customer satisfaction were remarkable. They meticulously explained every feature of my new Audi, ensuring I was comfortable and familiar with all the advanced technology. His follow-up after the purchase to check on my satisfaction further demonstrated his dedication to providing an outstanding experience. In a world where exceptional customer service can be hard to find, Brendin Ethan shines as a true professionals who is passionate about his work. If you're in the market for an Audi, I wholeheartedly recommend visiting Audi Northlake and asking for Brendin Ethan. His remarkable service and dedication to excellence will make your car-buying experience truly unforgettable. Thank you, Brendin Ethan , for making our dream car a reality! More
Charles Hinshaw at Audi North Lake service manager helped me out with impeccable service the early morning of an issue I had with my Audi S6 crankshaft at 6:30am. I got a loaner and hit the door and car cle me out with impeccable service the early morning of an issue I had with my Audi S6 crankshaft at 6:30am. I got a loaner and hit the door and car cleaned up and back in the road by mid day in the afternoon. Friendly fast and clean service and extremely happy with his excellent services. Always a great experience. 😊 Best, Tim B. More
Another great experience at Hendricks Audi Northlake. Been a customer for many years and very please with the experience of purchasing our Q5. Rhyle Scott was extremely professional and helpful leading u Been a customer for many years and very please with the experience of purchasing our Q5. Rhyle Scott was extremely professional and helpful leading us through the process. More
I thought I was an Audi customer for life after having both the 2022 and the 2024 Audi E-Trons. I have been in a lot of SUVs and nothing drives as smoothly and as quietly as the E-Tron. Every time I am both the 2022 and the 2024 Audi E-Trons. I have been in a lot of SUVs and nothing drives as smoothly and as quietly as the E-Tron. Every time I am in a gas car now, I am super annoyed with how clunky and loud it is. The features of the E-Tron are also amazing. I am for sure an Audi for lifer now after the exceptional customer service I got from Raymond Carruthers. He's an excellent sales person and this is coming from someone who was in sales for 10 years (B2B then surgical device sales) and who cannot stand it when sales people are pushy or use xx tactics like "well if you sign up today then I can do X but I can't honor that tomorrow." Ryamond goes above and beyond for his clients, he never uses shady sales tactics, and as long as he's at Audi, I'll come back to this dealership each time I need a new vehicle. THANK YOU Audi Northlake and Raymond! Best regards, Marney R. More
Quick, knowledgeable, as well professional. Very pleased with the services provided. We definitely refer this dealership to friends and family. Very pleased with the services provided. We definitely refer this dealership to friends and family. More
I had a great experience at Audi Northlake. Alf George and the entire team were kind and helpful and made the sometimes daunting task of leasing a new car, painless. I would highly recommend Alf George and the entire team were kind and helpful and made the sometimes daunting task of leasing a new car, painless. I would highly recommend Audi Northlake. More
Alf was amazing! I don’t think I’ve ever had a better car buying experience. He was able to get me the price I wanted from my trade in, which was proving to be a bit I don’t think I’ve ever had a better car buying experience. He was able to get me the price I wanted from my trade in, which was proving to be a bit difficult at another dealership down the street. 10 out 10 I would definitely recommend! More
As a super swamped busy business owner and mom, Alf couldn’t have made this car buying experience more stress free, a complete breeze and so very pleasant! This was the first time in my life I did not couldn’t have made this car buying experience more stress free, a complete breeze and so very pleasant! This was the first time in my life I did not test drive and see the car in person before purchasing. That’s how trustworthy I was with Alf! I met Alf 4 months prior, curious of upgrading my current Audi. Then the unexpected happened and upgrading became a required and necessary decision. At this moment of perfect timing I was able to get a way better deal and term and Alf closed the deal in just 48hrs after my current car died on me. The trust I built in Alf was mainly off of his Character. He is truly a great, honest, high integrity and actually good morals kind of guy. If he didn’t know my answer he would honestly tell me that and then go find out. As a woman buying a car alone, I felt safe and protected, which is rare in purchasing a car. That typical shady, trying to get over type of salesman is what I was afraid of. Alf was true angel in getting me in a brand new set of reliable wheels! And did I mention it even came with plus 70k miles warranty. Then when that warranty is up I will be returning the Alf ready to upgrade again! Also, all my friends/clients and especially females that are need of a car, I will be for sure direct them to Alf! He is a true honest safe place for accommodating and assuring a reliable beautiful car! More