
Audi Northlake
Charlotte, NC
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Hendrick Northlake has excellent customer service. Mark was excellent, patient and I felt really good after making my purchase. The finance process with Rick was also very smooth and efficient. Thanks agai was excellent, patient and I felt really good after making my purchase. The finance process with Rick was also very smooth and efficient. Thanks again! More
I was referred to Audi Northlake by a family friend and came away with the car I wanted! Rhyle and Tory were awesome! A+ service from both gentleman. came away with the car I wanted! Rhyle and Tory were awesome! A+ service from both gentleman. More
This place is phenomenal!!!! I have a 2004 Avant and there's not too many places that know and understand what quality is when servicing older vehicles. Their service team is amazing! there's not too many places that know and understand what quality is when servicing older vehicles. Their service team is amazing! More
I worked with Stephen Duty today. He was great to work with. There was no pressure, just honest information. Love my Audi A5! I recommend buying here. with. There was no pressure, just honest information. Love my Audi A5! I recommend buying here. More
Had our Audi Q7 brought in for a 55000 mile service that should of included a change in brake fluid, spark plugs and flushed the coolant. Brought our vehicle to a local shop to just change the oil, come to should of included a change in brake fluid, spark plugs and flushed the coolant. Brought our vehicle to a local shop to just change the oil, come to find out the coolant is way out of ph the brake fluid looks as if it hasn’t been changed, spark plugs do not look as if they have ever been changed. Make sure you get what you pay for here! More
I am no longer interested in purchasing a vehicle from your dealership. I was lied to by one of your employees. To give you context, I inquired about a vehicle that was at your sister dealership up in Dur your dealership. I was lied to by one of your employees. To give you context, I inquired about a vehicle that was at your sister dealership up in Durham, NC. I asked if that vehicle could be certified and I was told that it could be. For whatever reason, the next day, I was told the vehicle now had a deposit on it and it was no longer available. However, one of the manager’s vehicles would now be offered for sale. How convenient? Anyway, the next day, I called BMW Southpoint and asked if the car was available. They said it was available. I then specifically asked if they could triple check since I’m quite far and to see if there was a deposit put on the car in the previous couple of days. Their response was that the car never had a deposit on it and was available. It’s quite dishonorable, unprofessional, and a bad business decision to lie to your potential customers especially with the power of technology when your claims can be verified. More
Bought a used VW three years ago and all was well. Recently went to the Audi store to look at an Audi. Wife and I have never been treated so badly. Said they would not negotiate price due to Co Recently went to the Audi store to look at an Audi. Wife and I have never been treated so badly. Said they would not negotiate price due to Covid. Then three days later lowered that price on their website. Easy decision for doing future business with them.....WILL NOT. More