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Audi Northlake

Charlotte, NC

4.9
281 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 281 reviews

August 26, 2021

Every time I visit Megan S. make my experience most pleasurable with her upbeat personality and customer service! More

by M.Bright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan S.
Aug 31, 2021 -

Audi Northlake responded

Thank you, M. Bright! We're so happy to hear that you had a five-star experience with Megan from our Guest Services team. Please don't hesitate to reach out if we can provide any further assistance! Kristen Bowen General Manager (704) 379-8302

August 24, 2021

As always, Caleb did an excellent job. We were very pleased with everything and will certainly return for any auto purchases. More

by Jksherrill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Sherrill
Aug 30, 2021 -

Audi Northlake responded

Thank you, Jksherrill! We're so glad that you had a five-star experience with Caleb. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

August 23, 2021

My husband reached out to Caleb at Audi Northlake about a 2016 SQ5. Caleb was very helpful and answered all of our questions that we had about the car. He was very thorough with the pictures that he sent. We More

by Heather B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Sherrill and Adam Ricker
Aug 25, 2021 -

Audi Northlake responded

Thank you, Heather! We're so glad that you had a five-star experience with Caleb. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

August 18, 2021

The Audi dealership was amazing and helped me out a lot and were quick, I was on a time crunch with a service for my vehicle and technician was able to get it done on time More

by Laura A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician Carlos
Aug 20, 2021 -

Audi Northlake responded

Thank you, Laura! We're so glad that you had a five-star experience with our service team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

July 31, 2021

From the moment I called and when I walked into the dealership, everyone was helpful. I called and talked to Shirley C and she was pleasant and helpful. More

by Jeffmele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Concinero
Jul 31, 2021 -

Jeffmele responded

I didn’t need any service on my car but I just felt the need to see the young lady who was very helpful on the phone.

Aug 18, 2021 -

Audi Northlake responded

Thank you. Jeffmele! We're so glad that you had a five-star experience with Shirley from our Guest Services team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

July 30, 2021

My husband and I have bought many cars and been to many dealers. Audi NL highly surpassed ALL of our expectations and more. Our salesman Matt and finance Tory - were flawless! We are so grateful for our ne More

by THaraldsson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williams Sales Tory - Finance
Aug 18, 2021 -

Audi Northlake responded

Thank you, THaraldsson! We're so glad that you had a five-star experience with Matt and Tory. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

July 30, 2021

Tory and Stef were amazing and went over and beyond to help lock me into the best deal for my new Audi! White glove treatment at its best. More

by esheneam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tory, Stef
Aug 18, 2021 -

Audi Northlake responded

Thank you, esheneam! We're so glad that you had a five-star experience with Stefanos and Tory. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

July 24, 2021

Great dealership. Mark Johnson was super helpful and accommodating. 2nd Audi purchased from him. Would recommend him and Audi Northlake for anyone looking for a new car. More

by A6Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Jul 29, 2021 -

Audi Northlake responded

Thank you, A6Driver! We're so glad that you had another five-star experience with Mark. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

July 14, 2021

When I bring my car in for service at Audi Northlake, I always know my car is in great hands. The service advisors are always so friendly and helpful! I would recommend Audi Northlake to anyone. More

by Jay Hurst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Estrada, Matthew Woods
Jul 16, 2021 -

Audi Northlake responded

Thank you, Jay! We're so glad that you had a five-star experience with our service team. Please reach out if we can answer any questions or assist further! Kristen Bowen General Manager (704) 379-8302

June 30, 2021

This dealer provided a tremendous car-buying experience, and I look forward to being part of the Audi family! More

by Mike S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Jul 06, 2021 -

Audi Northlake responded

Thank you, Mike! We're so glad that you had a five-star experience with Mark. We look forward to having you as part of our family! :) Kristen Bowen General Manager (704) 379-8302

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