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Audi Northlake
Charlotte, NC
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My family is growing and my wife and I are looking for a seven seater - the Q7! After a few minutes the lady at the front asked if she could help me. I let her know that I was looking at the Q7. Immediat seven seater - the Q7! After a few minutes the lady at the front asked if she could help me. I let her know that I was looking at the Q7. Immediately she responded, “we don’t have any”. It was crazy because there were 4 on the lot that I was looking at directly. So I asked, “what about those”. She had this silly look on her face without a response really. Said something about they might be sold. And then she said I would get someone to show you one. Just reminded me of the pleasure of “being a young black man” shopping for a nice car. My wife and I are both Consultants at a bank - not that it should matter. Treating people like xxxx is not ok. We quickly left and I will NEVER even look at and Audi again! More
Stephanie is amazing. Professional and truly honest about service needed, risk involved and provided solutions. You have to appreciate hood customer service! Professional and truly honest about service needed, risk involved and provided solutions. You have to appreciate hood customer service! More
I've been going to Audi Northlake for a while & It was really a pleasure working with Stephanie Johnson a few days ago .. She was able to schedule an earlier appointment and had great customer service ! really a pleasure working with Stephanie Johnson a few days ago .. She was able to schedule an earlier appointment and had great customer service ! More