
Audi Northlake
Charlotte, NC
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Recently got my car serviced and all around 5 star service! Johan was a huge help and made sure I understood what my vehicle needed and the price to get it all done. service! Johan was a huge help and made sure I understood what my vehicle needed and the price to get it all done. More
Can’t speak highly enough of Rhyle Scott. I dealt with him virtually (phone) and he was super accommodating and courteous! Would strongly encourage doing business with him! #notyournorma I dealt with him virtually (phone) and he was super accommodating and courteous! Would strongly encourage doing business with him! #notyournormaldealershipexperience More
Shamar makes purchasing worthwhile. He’s a top notch knowledgeable and professional young man! I’ll definitely be sending everyone there! He’s a top notch knowledgeable and professional young man! I’ll definitely be sending everyone there! More
Big shoutout to Shamar and the entire team at Audi Northlake! You made the car buying experience so simple and so much better then I ever could have expected! Northlake! You made the car buying experience so simple and so much better then I ever could have expected! More
I would like to give a major and much-deserved shoutout to Mr. Michael Estrada for being the best service advisor I have ever had at Audi Northlake or anywhere for that matter! He is super kind, super prof to Mr. Michael Estrada for being the best service advisor I have ever had at Audi Northlake or anywhere for that matter! He is super kind, super professional, and as I like to call him, a Superman! He took excellent care of me and my trips to the dealership are always pleasant because of him. He is part of the reason why I will only do business at Audi Northlake and will remain a happy Audi client for the rest of my life! His skills are unmatched as a top-notch professional in the service advisory space. I highly recommend him and him alone! You will not be disappointed. He is a genuinely nice guy and overall a really good dude who will make your experience memorable. He is a great man of integrity, honesty, and patience who will go the extra mile for you as you continue to put mileage on your vehicle. Thank you Mr. Estrada! This five-star rating would be higher if I could do it! More
Had the pleasure of working with Johan, he helped me out by breaking down all the needs of my vehicle and what needs to be done to keep my car running smooth by breaking down all the needs of my vehicle and what needs to be done to keep my car running smooth More
Johan is the guy you want to speak with if you get your car serviced here, I had a few issues with my car he helped me understand what was going on and gave me a reasonable timeline to get it fixed car serviced here, I had a few issues with my car he helped me understand what was going on and gave me a reasonable timeline to get it fixed More
We purchased our 2017 Q5 at Audi Northlake in January 2021. The service they have provided us during the past four years has always been outstanding. Recently, after a two-part Oil Consumption Test, it w 2021. The service they have provided us during the past four years has always been outstanding. Recently, after a two-part Oil Consumption Test, it was determined the pistons needed replaced. Fortunately, our car was still under warranty. Our Service Advisor, Michael Estrada, was wonderful. He provided us with a car and kept us informed during the time of repair, which made for a positive experience. The Service Manager, Matt Woods, and his team did an outstanding job. Thank you to all. We are always pleased with the service you provide. Rob and Susan More