Back

Audi Northlake

Charlotte, NC

4.9
281 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

Showing 281 reviews

August 13, 2022

Awesome experience, great people and great cars Remey was awesome helped get us in the car we wanted ! Would definitely recommend them and Audi in general ! More

by Jmoran67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remey
Aug 17, 2022 -

Audi Northlake responded

Thank you, Jmoran67! We're so glad that you had a great experience with Remy. If there is anything additional that we may provide, please let us know! Kristen Bowen General Manager (704) 379-8300

August 13, 2022

I highly recommend Audi Northlake and Rhyle Scott when buying a vehicle. From the start Rhyle was the consummate professional and made my car purchase so easy; without high pressure and the delivery proce More

by Chbfwd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott, Daphne
Aug 17, 2022 -

Audi Northlake responded

Thank you (again), Wiley! We appreciate your DealerRater review of your experience with Rhyle and Daphne! If there is anything else that we can assist with before your first scheduled service visit, please let us know! Kristen Bowen General Manager (704) 379-8300

August 12, 2022

Ron was fabulous to work with. I purchased my car and Ron was very thorough and patient when explaining how everything worked inside my car. Thank you Ron ! More

by Kerri_quinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Aug 17, 2022 -

Audi Northlake responded

Thank you, Kerri_quinn! We're so glad that you had a great purchase experience with Ron Ayoub. If there is anything else that we can provide, please let us know! Kristen Bowen General Manager (704) 379-8300

July 30, 2022

Stephanie was fantastic! !! What a pleasure to work with and highly professional!!!! She is a credit to the company More

by Wkuchinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie johnson
Aug 02, 2022 -

Audi Northlake responded

Thank you, Wkuchinski! We agree, Stephanie is a wonderful asset to our team and we are so lucky to have her. If there is anything further that we can assist with before your next visit, please let us know! Kristen Bowen General Manager (704) 379-8300

July 29, 2022

Stephanie was very professional and personable. I requested operator’s manual as it was not provided when auto was purchased. Stephanie has ordered manual, it is to be delivered in 7-10 days. More

by Dbrigman45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie
Aug 01, 2022 -

Audi Northlake responded

Thank you, Dbrigman45! I'm so glad that you had a great experience with Stephanie Johnson. If there is anything further that we may provide before your next visit, please let us know! Kristen Bowen General Manager (704) 379-8300

July 29, 2022

Excellent experience start to finish! Ruslan and Sean both did a great job! Ruslan was friendly and able to answer all our questions. He went above and beyond what was expected. Highly More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan and Sean
Aug 01, 2022 -

Audi Northlake responded

Thank you, Kim! We're so glad that you had a great experience with Ruslan and Sean. If there is anything additional we may provide, please let us know! Kristen Bowen General Manager (704) 379-8300

July 28, 2022

Stephanie went above and beyond to help me out. She was a absolute pleasure!!! She was to get my wheels fixed before I head out town unexpectedly flat tire . More

by anemechek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Johnson
Jul 31, 2022 -

Audi Northlake responded

Thank you, anemechek! I'm so glad that you had a five-star experience with Stephanie and our service team. If there is anything else that we can assist with before your next service visit, please let us know! Kristen Bowen General Manager (704) 379-8300

July 27, 2022

Even though the service department couldn't get me in for service for a while, I was blown away by the care taken by the mechanic and my advisor. I especailly liked the usefulness of the video sent to me by More

by Hannah Jewelski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Elsworth
Jul 29, 2022 -

Audi Northlake responded

Thank you, Hannah! We appreciate your patience during the appointment scheduling process. I'm glad that we were ultimately able to give you a five-star experience! If anything else comes up before your next visit, please don't hesitate to let us know! Kristen Bowen General Manager (704) 379-8300

June 25, 2022

Amazing experience! Remi & Ron was awesome. Also had a great experience with Torri from finance. More

by xoluvnicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remi, Ron, Torri
Jun 28, 2022 -

Audi Northlake responded

Thank you, xoluvnicole! I'm so happy to hear that you had a great experience with Remy, Ron, and Tory. If there is anything additional that we can provide, please don't hesitate to reach out! Kristen Bowen General Manager (704) 379-8300

June 22, 2022

We have had the best experience at Audi Northlake. Big thanks to our salesman, Mark Johnson who kept our purchase smooth and stress-free. Could not be happier! More

by shellyfagin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Jun 24, 2022 -

Audi Northlake responded

Thank you (again), Shelly! We appreciate your Google and DealerRater reviews. If there is anything further that we may provide before your next visit, please let us know! Kristen Bowen General Manager (704) 379-8300

...
18
...