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Audi Northlake

Charlotte, NC

4.9
281 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 281 reviews

April 05, 2023

I received great service from this dealership. Associate Ruslan Prestwood was great from the start and answered all the questions and concerns that I had. I would recommend Audi Northlake to anyon More

by Hollywooda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Prestwood Tory Jones
Apr 07, 2023 -

Audi Northlake responded

Hollywooda, thank you so much for sharing! I'm happy to hear that you enjoyed your experience with Ruslan and Tory. Please let us know if we can answer any additional questions for you. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

April 04, 2023

I know Brad will take care of me anytime I have questions and concerns always pleasant and professional! More

by jkallison1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Caldwell
Apr 07, 2023 -

Audi Northlake responded

jkallison1, thank you so much for taking the time to share about your great experience with Brad and our Audi Northlake service team. We are happy to receive your great feedback and I look forward to sharing it with our team. Please don't hesitate to reach out if there's anything additional we can do for you! Kristen Bowen General Manager (704) 379-8300

March 31, 2023

Great place. Amazing team to work with. Would recommend to everyone I know. Definitely worth stopping by More

by snesbit1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spenser nesbit
Apr 03, 2023 -

Audi Northlake responded

snesbit1969, thank you for taking time to leave us a 5-star review and giving our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Please let us know if you need anything. Have a great day! Kristen Bowen General Manager (704) 379-8300

March 30, 2023

Always top notch service! Thank you for keeping my 2004 A4 on the road. Ray made sure that the vehicle was taken care. There are not too many people that work on my car and th More

by longroof88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Elsworth
Apr 01, 2023 -

Audi Northlake responded

longroof88, thank you for taking time to leave us a 5-star review and giving our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Please let us know if you need anything. Have a great day! Kristen Bowen General Manager (704) 379-8300

March 30, 2023

I had a great experience with the service department. East and great communication . Highly recommend. More

by sumerblaine
Recommend Dealer
Yes
Employees Worked With
Mike Estrada
Apr 01, 2023 -

Audi Northlake responded

Sumer, thank you so much for taking the time to share about your great experience with our Audi Northlake service team. I look forward to sharing your positive feedback with our team. Please don't hesitate to reach out if there's anything additional we can do for you! Kristen Bowen General Manager (704) 379-8300

March 30, 2023

The Best Audi Dealership in Charlotte. Excellent Service department. I always receive great service from the advisors and technicians. Mike is great at keeping me updated on the progr More

by Belgianmal
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 01, 2023 -

Audi Northlake responded

Thank you for your 5-star feedback, Belgianmal! Mike is a great member of our team and we're so lucky to have him. We appreciate your support and look forward to assisting you again. Have a great day! Kristen Bowen General Manager (704) 379-8300

March 30, 2023

This is honestly the best dealer i have been going to for years. they always take care of the vehicles i bring in. They always update me on time with whats going on with car and finish it in a timely maner. More

by carloslira
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Estrada, Raymond Elsworth, Matthew Woods
Apr 01, 2023 -

Audi Northlake responded

Carlos, thank you so much for taking the time to share about your great experiences with our Audi Northlake service team. We are happy to receive your feedback and look forward to sharing with our team. Please don't hesitate to reach out if there's anything additional we can do for you! Kristen Bowen General Manager (704) 379-8300

March 30, 2023

Best dealer I have ever worked with. Sales team was great. Very low pressure. Service department has always been the best. Always listen to my concerns and make an effort to resolve them More

by adammcrotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Kristin, Adam
Apr 01, 2023 -

Audi Northlake responded

Thank you for your 5-star feedback, adammcrotts! I'm glad to hear that our team took great care of you during your recent visit. We appreciate the opportunity and look forward to seeing you again! Kristen Bowen General Manager (704) 379-8300

March 30, 2023

Just had my 2017 Q7 serviced here for a coolant leak. My car took about a day to be completed, which was much quicker than I anticipated due to how busy they appeared when I dropped off my vehicle. This More

by DavidRachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schiller, Mike Estrada
Apr 01, 2023 -

Audi Northlake responded

David, thank you for your 5-Star rating from your service visit with Andrew and Mike. Our clients have really loved the videos of their Audi while in our care and I'm glad to hear that it was helpful to you! Please don't hesitate to reach out if you have any questions or if we can offer any additional assistance. Have a great day! Kristen Bowen General Manager (704) 379-8300

March 30, 2023

Audi Northlake has always done a fantastic job with my 2019 A4. I highly recommend them. More

by Maystg13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb DeVries
Apr 01, 2023 -

Audi Northlake responded

Maystg13, thank you so much for your 5-star feedback! I'm glad to hear that Caleb took great care of you and your A4 service needs. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

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