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Audi Northlake

Charlotte, NC

4.9
281 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 281 reviews

June 16, 2023

Ron Ayoub, thank you so much for taking the time to help me find the perfect car. I love my Audi. Definitely ***** five star rating Tina DelMoral More

by a777tina
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub
Jun 19, 2023 -

Audi Northlake responded

Tina, thank you so much for taking the time to share such wonderful feedback from your visit with Ron. We truly appreciate your kind words and look forward to assisting you again in the future! Kristen Bowen General Manager (704) 379-8300

June 06, 2023

Our salesman, Ron Ayoub was extremely knowledgeable and made the process very smooth. The staff were all so easy to work with. More

by Beverlyjwalker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub
Jun 09, 2023 -

Audi Northlake responded

Beverlyjwalker, thank you for taking time to leave us a 5-star review and giving Ron such high praises. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

May 27, 2023

Slava Birak was very helpful and knowledgeable when helping us get into our new Audi!!! More

by barrymerrittasu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slava Birak
May 31, 2023 -

Audi Northlake responded

barrymerrittasu, thank you so much for taking your time to leave a review for Slava and Audi Northlake. We look forward to helping you care for your Q5 during your ownership. Thank you again for business and please let us know how we can be of further assistance. Have a great day! Kristen Bowen General Manager (704) 379-8300

May 25, 2023

I have been looking for a ‘new to me’ car for about a year, but never found anything I had to have. When I saw the A4 online I had to come see it. I expressed interest online and brand specialist Ethan More

by Tom.m.watson94
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan, Ron, Tory
May 27, 2023 -

Audi Northlake responded

Thank you for sharing, Tom! I'm so glad that you enjoyed your experience with Ethan and that you're enjoying your new car so far. Please let us know how we can be of assistance to you again in the future! Kristen Bowen General Manager (704) 379-8300

May 25, 2023

Wonderful experience buying my first Audi. Rob Gutierrez was very knowledgeable and patient with me. Haleigh McCreey and Daphine were also extremely helpful. More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Gutierrez
May 27, 2023 -

Audi Northlake responded

Thank you, Denise! We are happy to receive your 5-Star rating from your visit with Rob, Haleigh, and Daphne and truly appreciate your kind words. Enjoy your new A5 Sportback and we look forward to serving you again at Audi Northlake! Kristen Bowen General Manager (704) 379-8300

May 20, 2023

Being a first time Audi owner, I wasn’t sure what to expect. Ron Ayoub was so helpful from start to finish! He had an incredible sense of humor and was extremely knowledgeable in the entire process. More

by Eowatson24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub
May 23, 2023 -

Audi Northlake responded

Eowatson24, thank you for your feedback! Ron has over 20 years of Audi experience and a wonderful sense of humor. We're so lucky to have him on our team! Enjoy your Q5 and we look forward to serving you again at Audi Northlake! Kristen Bowen General Manager (704) 379-8300

May 18, 2023

Always a pleasure. Everyone is friendly, courteous, and knowledgable. Would absolutely have my car serviced here again. More

by kehr.blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spenser
May 23, 2023 -

Audi Northlake responded

kehr.blake, thank you for taking time to leave us a 5-star review and giving Spenser and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great week! Kristen Bowen General Manager (704) 379-8300

May 18, 2023

Great place for buying or servicing your audi. Very experienced and courteous staff. Would recommend to anyone More

by Beachbum1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spenser
May 23, 2023 -

Audi Northlake responded

Beachbum1104, thank you for taking time to leave us a 5-star review and giving Spenser and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

May 12, 2023

While staying at an area hotel, someone broke my window trying to steal from my car. Where the folks who always have commercials about same day service and coming right to you had no availability until la More

by 215Mazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Caldwell
May 16, 2023 -

Audi Northlake responded

215Mazer, thank you for taking time to leave us a 5-star review and giving Brad and our team the opportunity to quickly assist you after your unfortunate situation. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

May 03, 2023

Ray in service helped me with my Q5 while stranded from out of town. Service was amazing! More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray elsworth
May 05, 2023 -

Audi Northlake responded

Thank you, Kelly! I'm so glad that Ray was able to provide you with excellent customer service during what was likely a stressful experience. If you ever find yourself in the Charlotte area again, we hope you'll stop by! Kristen Bowen General Manager (704) 379-8300

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