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Audi Northlake

Charlotte, NC

5.0
282 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 282 reviews

July 09, 2023

Good customer support and the test drive was good experience. I would definitely recommend this dealership. More

by Anusharaja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob, gutierrez
Jul 11, 2023 -

Audi Northlake responded

Hello Anusharaja, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kristen Bowen General Manager 704-379-8300

July 02, 2023

Great experience buying our Q7! Alf was incredibly prompt and informative, making it easy for us to make the trip down and pick out our new car. He was incredibly knowledgeable an More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alf George, Daphne Abreu
Jul 06, 2023 -

Audi Northlake responded

Robert, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Alf and Daphne provided you with a 5-star experience. We appreciate your business and look forward to serving you in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

July 01, 2023

Charles provided a great experience. Needed the rings replaced on the front of my Audi and he provided fantastic customer service! Looking forward to working with him again! More

by jsummers289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jul 06, 2023 -

Audi Northlake responded

jsummers289, thank you for taking time to leave us a 5-star review and giving Charles and our team the opportunity to assist you with your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

June 30, 2023

If you are looking for a knowledgeable ,professional and entertaining salesperson, look no further than Ron and Audi Northlake More

by Maggie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub
Jul 06, 2023 -

Audi Northlake responded

Maggie, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Ron provided you with a 5-star experience. We appreciate your business and look forward to serving you in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

June 30, 2023

Alf George, if I could give 10 stars, I would. Ask for him when you get to Audi Northlake for your car purchase experience extraordinaire! Plus the entire staff get kudos from me for courteous h More

by Karen Halmo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alf George, Haleigh McCreery, Jeremy McClean
Jul 03, 2023 -

Audi Northlake responded

Karen, thank you so much for your 5-star rating and for taking time to leave comments about your experience with Alf, Haleigh, and Jeremy. We appreciate your business and look forward to serving you in the future. Have a great weekend! Kristen Bowen General Manager (704) 379-8300

June 30, 2023

I visited Audi Northlake looking for a very specific Audi and met with salesperson Ron Ayoub who was amazing! I couldn’t be happier, had a great experience and was very impressed! Thanks to Ron for taking More

by Toula Toula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Ayoub
Jul 06, 2023 -

Audi Northlake responded

Toula, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Ron provided you with a 5-star experience. We appreciate your business and look forward to serving you in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

June 26, 2023

Audi Northlake is the very best of the best! Thank you all for being so kind. I enjoy when I get to visit the dealership and appreciate the entire staff. The dealership is beautiful with many am More

by ginger.c.bowen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kristen Bowen, Lindsay Dorton
Jun 30, 2023 -

Audi Northlake responded

Ginger, thank you so much for your kind words for our beautiful facility and our 5-star team. We are so happy to have you as part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

June 26, 2023

Had my car serviced. Thank you John Nussman Great experience. Would definitely recommend to my friends . More

by phyllisleishman0713
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John nussman
Jun 30, 2023 -

Audi Northlake responded

phyllisleishman0713, thank you for taking time to leave us a 5-star review and giving John and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

June 25, 2023

Alf gave me the most amazing experience at Audi Northlake. From my initial inquiry to the purchase of my A5 convertible he was nothing but great. Alf spent lots of time helping me understand the te More

by Clairemcd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alf George
Jun 29, 2023 -

Audi Northlake responded

Wow, Claire! THANK YOU! I am thrilled to hear of your great purchase experience with Alf and truly appreciate your high praise for one of the best members of our team. Please don't hesitate to reach out if you have any questions or if we can offer any additional assistance. Have a great week! Kristen Bowen General Manager (704) 379-8300

June 24, 2023

My Nissan Altima had just been totaled when we hit a deer on the interstate. We were looking for a replacement car, and leaning toward a small or mid-size SUV. Ruslan Prestwood was recommended to me by a f More

by Tim - Charlotte, NC
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
I did not get names of any other staff members.
Jun 29, 2023 -

Audi Northlake responded

Tim, thank you SO much for taking the time to share such detailed feedback from your experience with Ruslan and our Audi Northlake team. While I'm sure the unexpected car buying experience after your incident with a deer was stressful, I'm so glad to hear that Ruslan made you feel comfortable and informed of your options. Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

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