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Audi Northlake

Charlotte, NC

4.9
278 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 279 reviews

August 16, 2023

Very kind and knowledgeable people who make the car buying experience enjoyable and are more than happy to accommodate you in anyway! More

by Greyson Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alf George, Daphne Abreu
Aug 17, 2023 -

Audi Northlake responded

Greyson, thanks for taking the time to share your feedback on DealerRater! I'm so happy that Alf has taken great care of you over the years. We really appreciate your support and look forward to assisting you again in the future! Kristen Bowen General Manager (704) 379-8300

August 16, 2023

My experience at Aldi has been excellent! I have purchased four vehicles over the years and have worked with ALF, George. His communication, skills, and ability to read people is stellar. More

by Laurie Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alf George, Daphne Aubrey and Haleigh McCreery
Aug 17, 2023 -

Audi Northlake responded

Laurie, we're so happy to hear that Alf has taken such great care of you over the years. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

August 15, 2023

John in service was both knowledgeable and professional. He was helpful when I walked into the department and made certain my concerns were addressed and taken care of. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 17, 2023 -

Audi Northlake responded

Lisa, thank you for taking time to leave us a 5-star review and giving John and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

August 02, 2023

Ethan Allison was super helpful and made the purchase of our new car so easy! More

by lbrodwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Allison
Aug 03, 2023 -

Audi Northlake responded

lbrodwin, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Ethan provided you with a 5-star experience. We appreciate your business and look forward to serving you in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

August 02, 2023

John in service department was wonderful. He completed the time as stated and the car is in great condition More

by andrewsrcj
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John
Aug 03, 2023 -

Audi Northlake responded

andrewsrcj, thank you for taking time to leave us a 5-star review and giving John and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

July 19, 2023

John in ser dept was great. best service dept in Charlotte. If you have an audi see John More

by jan.mesaros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John nussman
Jul 19, 2023 -

jan.mesaros responded

John in ser dept was great. best service dept in Charlotte. If you have an audi see John

Jul 21, 2023 -

Audi Northlake responded

Jan, thank you for taking time to leave us a 5-star review and giving John and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

July 13, 2023

I brought my 2020 Q3 in for service and John Nussman made sure my car was in completed the time he promised me. John was was very knowledgeable and helpful More

by blondy1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nussman
Jul 17, 2023 -

Audi Northlake responded

Blondy1225, we're happy you found our staff to be so supportive during your experience here at Audi Northlake. We sincerely thank you for the positive review, and look forward to seeing you again soon! Kristen Bowen General Manager 704-379-8300

July 09, 2023

Good customer support and the test drive was good experience. I would definitely recommend this dealership. More

by Anusharaja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob, gutierrez
Jul 11, 2023 -

Audi Northlake responded

Hello Anusharaja, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kristen Bowen General Manager 704-379-8300

July 02, 2023

Great experience buying our Q7! Alf was incredibly prompt and informative, making it easy for us to make the trip down and pick out our new car. He was incredibly knowledgeable an More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alf George, Daphne Abreu
Jul 06, 2023 -

Audi Northlake responded

Robert, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Alf and Daphne provided you with a 5-star experience. We appreciate your business and look forward to serving you in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

July 01, 2023

Charles provided a great experience. Needed the rings replaced on the front of my Audi and he provided fantastic customer service! Looking forward to working with him again! More

by jsummers289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jul 06, 2023 -

Audi Northlake responded

jsummers289, thank you for taking time to leave us a 5-star review and giving Charles and our team the opportunity to assist you with your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

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