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Audi Northlake

Charlotte, NC

4.9
281 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 281 reviews

January 31, 2025

Had the pleasure of working with Johan, he helped me out by breaking down all the needs of my vehicle and what needs to be done to keep my car running smooth More

by Bdbc6785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
Feb 01, 2025 -

Audi Northlake responded

Bdbc6785, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Johan and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

January 31, 2025

Johan is the guy you want to speak with if you get your car serviced here, I had a few issues with my car he helped me understand what was going on and gave me a reasonable timeline to get it fixed More

by CarGuy91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
Feb 01, 2025 -

Audi Northlake responded

CarGuy91, thank you for taking time to leave us a 5-star review and giving Johan and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great day! Kristen Bowen General Manager (704) 379-8300

January 31, 2025

Audi Northlake Service Department is A plus. I will not take my Audi anywhere else. More

by Monica H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hinshaw
Feb 01, 2025 -

Audi Northlake responded

Monica, thank you for taking time to leave us a 5-star review and giving Charles and our team the opportunity to service your Audi. We appreciate your support and look forward to being of service again. Have a great weekend! Kristen Bowen General Manager (704) 379-8300

January 29, 2025

We purchased our 2017 Q5 at Audi Northlake in January 2021. The service they have provided us during the past four years has always been outstanding. Recently, after a two-part Oil Consumption Test, it w More

by rarohrbaugh
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Estrada
Feb 01, 2025 -

Audi Northlake responded

Rob and Susan, thank you so much for taking the time to share about your recent service visit with Mike. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your Q5 and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

January 22, 2025

I recently leased a new car from Audi Northlake and had an outstanding experience working with Rhyle Scott. From start to finish, Rhyle was wonderful to work with—transparent, knowledgeable, and thorough i More

by ashleylynne1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott, Sean Fairman
Jan 24, 2025 -

Audi Northlake responded

ashleylynne1128, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Rhyle and Sean provided you with such a great experience. We appreciate your support and look forward to serving you again in the future. Have a great day and stay warm! Kristen Bowen General Manager (704) 379-8300

December 31, 2024

Thank you Charles for getting our car in and out so fast. Number one Advisor! More

by Monica H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hinshaw
Jan 02, 2025 -

Audi Northlake responded

Monica, thank you so much for taking the time to share about your recent service visit with Charles. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your Audi and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

December 06, 2024

I endured unfortunate circumstances, having my car stolen and eventually totaled. I tried to mentally prepare for the stressors of searching for another vehicle unexpectedly. Thank goodness that I met Rhyle More

by Desi55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott
Dec 12, 2024 -

Audi Northlake responded

Desi55, thank you so much for taking the time about your recent 10-star experience with Rhyle. I'm so glad that he was able to help you through your unexpected situation and put your mind at ease! Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

November 30, 2024

Great service. Great facilities. I waited while my vehicle was serviced. I needed to have two tires installed in addition to maintenance. Brad here did a great job More

by Khloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Caldwell
Dec 01, 2024 -

Audi Northlake responded

Khloe, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Brad and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

November 08, 2024

Seth is amazing and knowledgeable and will help you with all your car buying needs! More

by Alberto
Recommend Dealer
Yes
Employees Worked With
Seth Eppley
Nov 12, 2024 -

Audi Northlake responded

Alberto, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Seth provided you with a 5-star experience. We appreciate your support and look forward to serving you again in the future. Have a great week! Kristen Bowen General Manager (704) 379-8300

November 05, 2024

Rhyle Scott did an excellent job. I had a complicated situation as I turned in a new Q5 hybrid for a new SQ5. He made the deal as painless as possible, had the new car delivered to m More

by Daisy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott
Nov 07, 2024 -

Audi Northlake responded

Daisy, thank you so much for taking the time to share about your recent experience with Rhyle. Congrats on your new SQ5 -- we know you are going to love it! We're so glad that you included us in your car shopping process again and look forward to serving you during ownership. Have a great day! Kristen Bowen General Manager (704) 379-8300

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