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Audi Northlake

Charlotte, NC

4.9
277 Reviews

10831 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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Showing 277 reviews

January 22, 2025

I recently leased a new car from Audi Northlake and had an outstanding experience working with Rhyle Scott. From start to finish, Rhyle was wonderful to work with—transparent, knowledgeable, and thorough i More

by ashleylynne1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott, Sean Fairman
Jan 24, 2025 -

Audi Northlake responded

ashleylynne1128, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Rhyle and Sean provided you with such a great experience. We appreciate your support and look forward to serving you again in the future. Have a great day and stay warm! Kristen Bowen General Manager (704) 379-8300

December 31, 2024

Thank you Charles for getting our car in and out so fast. Number one Advisor! More

by Monica H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hinshaw
Jan 02, 2025 -

Audi Northlake responded

Monica, thank you so much for taking the time to share about your recent service visit with Charles. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your Audi and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

December 06, 2024

I endured unfortunate circumstances, having my car stolen and eventually totaled. I tried to mentally prepare for the stressors of searching for another vehicle unexpectedly. Thank goodness that I met Rhyle More

by Desi55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott
Dec 12, 2024 -

Audi Northlake responded

Desi55, thank you so much for taking the time about your recent 10-star experience with Rhyle. I'm so glad that he was able to help you through your unexpected situation and put your mind at ease! Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

November 30, 2024

Great service. Great facilities. I waited while my vehicle was serviced. I needed to have two tires installed in addition to maintenance. Brad here did a great job More

by Khloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Caldwell
Dec 01, 2024 -

Audi Northlake responded

Khloe, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Brad and our team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

November 08, 2024

Seth is amazing and knowledgeable and will help you with all your car buying needs! More

by Alberto
Recommend Dealer
Yes
Employees Worked With
Seth Eppley
Nov 12, 2024 -

Audi Northlake responded

Alberto, thank you so much for taking the time to share about your experience at Audi Northlake! We are thrilled to hear that Seth provided you with a 5-star experience. We appreciate your support and look forward to serving you again in the future. Have a great week! Kristen Bowen General Manager (704) 379-8300

November 05, 2024

Rhyle Scott did an excellent job. I had a complicated situation as I turned in a new Q5 hybrid for a new SQ5. He made the deal as painless as possible, had the new car delivered to m More

by Daisy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyle Scott
Nov 07, 2024 -

Audi Northlake responded

Daisy, thank you so much for taking the time to share about your recent experience with Rhyle. Congrats on your new SQ5 -- we know you are going to love it! We're so glad that you included us in your car shopping process again and look forward to serving you during ownership. Have a great day! Kristen Bowen General Manager (704) 379-8300

October 31, 2024

Brendin was very accommodating with our schedules and made the car buying process so smooth. He is super personable and helps lessen the stress through the buying process. We traveled to Audi Northlake f More

by glanvillelaura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendin Logsdon
Nov 02, 2024 -

Audi Northlake responded

glanvillelaura, thank you so much for your 5-star feedback! I'm glad to hear that Brendin took great care of you during your visit from out of state! Please let us know if we can answer any questions for you or if we can provide you with any additional assistance. We look forward to serving you again! Kristen Bowen General Manager (704) 379-8300

October 11, 2024

I was 30 minutes late arriving for my service appointment which I was not happy about because I don’t like being late for anything. I spoke with Johan and apologized for being late. He was very n More

by Deidre P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Monga
Oct 18, 2024 -

Audi Northlake responded

Deidre, thank you so much for taking the time to share about your recent service visit at Audi Northlake. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with Johan, Kendall, and our Guest Services team. Thank you for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

September 26, 2024

Charles did a wonderful job helping to get my car fixed. He was friendly, knowledgeable, and efficient. Super job and I appreciated his help! More

by Tracy Helms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hinshaw
Sep 30, 2024 -

Audi Northlake responded

Tracy, thank you so much for taking the time to share about your recent service visit with Charles. We are so happy to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for trusting us with your Audi and for being part of our Audi Northlake family! Kristen Bowen General Manager (704) 379-8300

September 23, 2024

I worked with Seth and he made my experience 100x better than I would’ve thought More

by Alberto
Recommend Dealer
Yes
Employees Worked With
Seth Eppley
Sep 29, 2024 -

Audi Northlake responded

Alberto, thank you so much for your review and taking time to leave comments about your experience with Seth. We're so glad that you included us in your car shopping process and look forward to serving you again in the future. Have a great day! Kristen Bowen General Manager (704) 379-8300

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