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Audi North Scottsdale

Phoenix, AZ

4.8
1,151 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,151 reviews

March 18, 2013

It's not everyday that you meet someone as great as Jason in a service department. I know that fixing cars is stressful, but there are some service writers that share the stress with the customer and t More

by Sandml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown
May 24, 2013 -

Audi North Scottsdale responded

Thank you for your continued loyalty to the Audi brand and in particular Jason Brown at Audi North Scottsdale for the past 10 years. We just celebrated our 10th anniversary at this location and we are very fortunate to have Jason on our team. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale 480-538-4000

March 18, 2013

Brad was extremely helpful, knowledgable and first class in his service and professionalism. He was very helpful and patient in understanding the technology in the car. More

by drjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
May 24, 2013 -

Audi North Scottsdale responded

Thank you for your continued loyalty to the Audi brand and in particular Brad Burnham at Audi North Scottsdale. I am glad that your experience was first class. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale 480-538-4000

February 04, 2013

Brian was very helpful while I was researching vehicles and answered all my questions quickly and professionally. However, after I had decided on an Audi there was some confusion about pricing and applicab More

by Weminuche
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian McCauley
Mar 04, 2013 -

Audi North Scottsdale responded

Audi North Scottsdale is committed to providing high quality customer service, but based on this DealerRater review, the customer did not share in that experience. That is very disappointing to us and we have been working closely with this customer privately to ensure to them that we value each customer that walks through our doors. We appreciate feedback and the opportunity to resolve any concerns and grow in our practices. Please contact me personally if you have further questions. Total satisfaction is very important to me. My office number is 480-538-4010. Kind regards, Mark Reicks General Manager Audi North Scottsdale

February 01, 2013

I have bought many cars over the years and I felt Brad was honest and fair in my dealings with him. It is nice to go to a dealership and work with different people that have been with one car dealership More

by SD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2013 -

Audi North Scottsdale responded

Thank you for your recent used car purchase at Audi North Scottsdale from Brad Burnham. Every customer is very important to us regardless if you are purchasing a new or used Audi or one of our quality used cars. Thank you for putting your trust in us. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale 480-538-4000

January 24, 2013

Overall it was an excellent buying experience! Jaime Overall it was an excellent buying experience! Jaime was very friendly, professional, and knowledgeable about the new Audi A3. I would recom More

by mrksmp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Vanzanten, Jaime Ossa
May 24, 2013 -

Audi North Scottsdale responded

Thank you for your recent A3 purchase from Jaime Ossa. I appreciate your kind remarks about your experience with Audi North Scottsdale and in particular Jaime and Bill. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale 480-538-4000

January 03, 2013

Wanted to get a new car. Brad helped me find what I was looking for and was out of there with a new car a few hours later More

by CS123
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bra
May 24, 2013 -

Audi North Scottsdale responded

Thank you for your recent purchase from Brad Burnham. I am glad we were able to make your experience a quick no hassle experience. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale 480-538-4000

December 24, 2012

Brad was particularly patient with me and my wife and the 'advisors' in the selection of the car. We looked at many model in deciding on the final one. The price negotiation were handled in a professional More

by doerzbacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burnham
May 24, 2013 -

Audi North Scottsdale responded

Thank you for your recent purchase from Brad Burnham. Buying a car is a big decision. I have the same hard time trying to choose just one model to buy. Audi has so many great models. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale 480-538-4000

December 23, 2012

I purchased a Cadillac Escalade from sales consultant, Jaime Ossa. Jaime is 1st Class from beginning to end. He is highly efficient and organized when assisting clients. He added several personal touch More

by Audrey Krause
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Ossa
May 24, 2013 -

Audi North Scottsdale responded

Thank you for your recent purchase from Jaime Ossa. I am glad Jaime was able to make this the best car buying experience you've ever had. Your kind remarks are very much appreciated. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale 480-538-4000

December 11, 2012

This is the 3rd vehicle I've purchased from the Penske dealership in North Scottsdale and while they have all been good experiences I'd rate this one the best. Brad was excellent to work with and the whol More

by Island Boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2013 -

Audi North Scottsdale responded

Thank you for your continued loyalty to the Audi brand and in particular Brad Burnham at Audi North Scottsdale. We just celebrated our 10th anniversary at this location and we are very fortunate to have Brad on our team during that time period. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale 480-538-4000

September 06, 2012

I have had several vehicles that have had service over the years but I have never had the BEST SERVICE like I have received from Dan Darling at Audi North Scottsdale..I have not only but treated with the More

by andrea.crain.31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 24, 2013 -

Audi North Scottsdale responded

Thank you for your kind remarks regarding your recent service experience from Dan Darling at Audi North Scottsdale. I'm glad you leave with a smile. It's great to have happy customers that recommend Audi North Scottsdale to their friends. Please let me know if there is anything I can do for you in the future. Your total satisfaction is very important to me. Kind regards, Mark Reicks General Manager Audi North Scottsdale 480-538-4000

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