
Audi North Scottsdale
Phoenix, AZ
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It's not everyday that you meet someone as great as Jason in a service department. I know that fixing cars is stressful, but there are some service writers that share the stress with the customer and t Jason in a service department. I know that fixing cars is stressful, but there are some service writers that share the stress with the customer and then there are people like Jason that own the stress for you. I have been bringing my cars to him for years. He has never once been rude or short with me. He is always respectful. He gets things done fast and I have never heard him provide excuses. If everyone was as good as Jason the world would be a much better place to live in. Thank you for you help over the last ten years. More
Brad was extremely helpful, knowledgable and first class in his service and professionalism. He was very helpful and patient in understanding the technology in the car. in his service and professionalism. He was very helpful and patient in understanding the technology in the car. More
Brian was very helpful while I was researching vehicles and answered all my questions quickly and professionally. However, after I had decided on an Audi there was some confusion about pricing and applicab and answered all my questions quickly and professionally. However, after I had decided on an Audi there was some confusion about pricing and applicable discounts that resulted in an uncompetitive sale price. The general manager eventually stepped in and resolved these issues, but by that time I had purchased the vehicle from a different Audi dealer. More
I have bought many cars over the years and I felt Brad was honest and fair in my dealings with him. It is nice to go to a dealership and work with different people that have been with one car dealership was honest and fair in my dealings with him. It is nice to go to a dealership and work with different people that have been with one car dealership for over 10 plus years. It shows something about their management. I didnt buy a Audi but a used car of a different brand. I felt Brad took the same care as if I did buy a Audi. When I am in the market again in a few years he will be my first call. More
Overall it was an excellent buying experience! Jaime Overall it was an excellent buying experience! Jaime was very friendly, professional, and knowledgeable about the new Audi A3. I would recom Overall it was an excellent buying experience! Jaime was very friendly, professional, and knowledgeable about the new Audi A3. I would recommend Audi North Scottsdale, and in particular, Jaime Ossa, Audi Brand Specialist, and Bill Vanzanten, New Car Manager, to anyone interested in Audi. It was a pleasure doing business with the two of you! More
Brad was particularly patient with me and my wife and the 'advisors' in the selection of the car. We looked at many model in deciding on the final one. The price negotiation were handled in a professional 'advisors' in the selection of the car. We looked at many model in deciding on the final one. The price negotiation were handled in a professional and tolerant way on Brads' part. More
I purchased a Cadillac Escalade from sales consultant, Jaime Ossa. Jaime is 1st Class from beginning to end. He is highly efficient and organized when assisting clients. He added several personal touch Jaime Ossa. Jaime is 1st Class from beginning to end. He is highly efficient and organized when assisting clients. He added several personal touches on the day of sale. Great presentation and he is very thoughtful of his clients. I am beyond impressed with his quick ability to respond, I never had to wait for Jaime to get in touch with me! He knows very well how to take care of business and puts the client at top priority. By far, this was the most awesome car purchase experience I have ever had. Thank you Jaime for all you do! I really appreciated the pleasure of doing business with Jaime Ossa and Audi North Scottsdale, the team is fantastic. Best regards, Audrey More
This is the 3rd vehicle I've purchased from the Penske dealership in North Scottsdale and while they have all been good experiences I'd rate this one the best. Brad was excellent to work with and the whol dealership in North Scottsdale and while they have all been good experiences I'd rate this one the best. Brad was excellent to work with and the whole experience was excellent. Brad went above and beyond the call of duty by getting some things changed on A3 that I'd purchased and also helped me get tires and wheels changed off my trade in vehicle. So... all in all I'd have to say that this was one of the best experiences I've ever had in purchasing a new vehicle and the car itself is fantastic. More
I have had several vehicles that have had service over the years but I have never had the BEST SERVICE like I have received from Dan Darling at Audi North Scottsdale..I have not only but treated with the the years but I have never had the BEST SERVICE like I have received from Dan Darling at Audi North Scottsdale..I have not only but treated with the upmost respect but the BEST CUSTOMER SERVICE EVER!! I will not only recommend Dan Darling to all my friends but to all my friends in the Automotive Dealership Industry..I came in with concerns and Dan always would go above and beyond to make me happy...I am a customer who can honestly say that I love taking my AUDI in for service because I ALWAYS LEAVE WITH A SMILE...:0) Thanks Dan for all you do.. More