Audi North Scottsdale

My 2nd Audi experience w/ Audi of North Scottsdale. THEE BEST CUSTOMER SERVICE I EXPERIENCE W/ ANY PURCHASE (car or otherwise)- PERIOD. They do what they say- when they say they're going to do it. They al BEST CUSTOMER SERVICE I EXPERIENCE W/ ANY PURCHASE (car or otherwise)- PERIOD. They do what they say- when they say they're going to do it. They always OVER DELIVER/EXCEED MY EXPECTATIONS. I will be going back for another Audi soon! More

I have never had better service experiences than I have had at this dealership. Jason, my service manager, is the most knowledgeable, personable attentive service person I have ever dealt with. This review had at this dealership. Jason, my service manager, is the most knowledgeable, personable attentive service person I have ever dealt with. This review is based on service visits since 2005. I would highly recommend to anyone to have their Audi serviced here. More

I took my Audi in for a routine oil change and was surprised at how polite and helpful my advisor was. He made sure I understood what would be done and how much the costs was.I waited for my car as th surprised at how polite and helpful my advisor was. He made sure I understood what would be done and how much the costs was.I waited for my car as the oil change was completed. My car was done very promptly. It was nice to have a smiling face there to assist me with my routine service. Thanks Audi North Scottsdale. More

As a Canadian snowbird, I travelled to Phoenix and had some car trouble on the way. I had repairs done in Boseman Montana and on the way from Boseman to Phoenix, I had another issue. I phoned for an app some car trouble on the way. I had repairs done in Boseman Montana and on the way from Boseman to Phoenix, I had another issue. I phoned for an appointment which was accomodated the very next morning and the car was taken in immediately to see whether it was something I could just wait at the dealer for but it was going to take a couple of hours. I asked if I could get a shuttle to the Fashion Square Mall, but Tyler offered a loaner vehicle which I gratefully accepted. The car was repaired quickly and efficiently, and before I got in the door of the dealership, The car was repaired and I was on my way. I must say I was greatly impressed with the service over the Canadian service I have been accustomed to. More

I have owned plenty of cars in the past where dealerships and service advisors really dont care who you are. Anytime I need anything for my audi, Tyler is always there to help out with any situation let alon and service advisors really dont care who you are. Anytime I need anything for my audi, Tyler is always there to help out with any situation let alone remembers you by name. That to me shows amazing service! If anyone ever needs service for their audi I would tell you to go to Tyler hands down. One of the best service advisors I have ever had! More

I have owned plenty of cars in the past where dealerships and service advisors really dont care who you are. Anytime I need anything for my audi, Tyler is always there to help out with any situation let alon and service advisors really dont care who you are. Anytime I need anything for my audi, Tyler is always there to help out with any situation let alone remembers you by name. That to me shows amazing service! If anyone ever needs service for their audi I would tell you to go to Tyler hands down. One of the best service advisors I have ever had! More

I am a Winter resident and every fall I bring my Lexus LS 430 in for service. Tyler Secrest has been my rep who takes care of everything. Way better service than I was getting at the Lexus Dealership! Will 430 in for service. Tyler Secrest has been my rep who takes care of everything. Way better service than I was getting at the Lexus Dealership! Will probably buy my next car from Audi due to your exceptional service department. More

Audi and Tyler Secrest have been servicing my car for the past 3 years. Everything is taken care of th same day & my car comes back to me cleaner than I left it. Tyler always consults with me first if there past 3 years. Everything is taken care of th same day & my car comes back to me cleaner than I left it. Tyler always consults with me first if there is any additional work he thinks should be done & I always appreciate that!!! Would not take my car anywhere else! More

Very good customer service. Tyler has a very professional attitude and was very helpful. All of our questions were answered with great detail and service was very fast and efficient. The waiting area was ver attitude and was very helpful. All of our questions were answered with great detail and service was very fast and efficient. The waiting area was very clean and the showroom is beautiful. Would recommend to anyone. More

this service department and representative were extremely helpful, polite, knowledgable and eager to make my service experience enjoyable and QUICK, which is very important with a busy schedule. i would hig helpful, polite, knowledgable and eager to make my service experience enjoyable and QUICK, which is very important with a busy schedule. i would highly recommend this dealership and will be using them again in the future. thank you More