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Audi North Scottsdale

Phoenix, AZ

4.8
1,158 Reviews

7150 E Princess Dr

Phoenix, AZ

85054

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Showing 1,158 reviews

November 17, 2009

I had a great experience at Audi North Scottsdale. Sometimes sales people talk down to women purchasers, but that was not the case with my salesman. He was knowledgeable and respectful of my time. H More

by susanstevensphd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silver, David Silver
Nov 17, 2009 -

Audi North Scottsdale responded

Susan Thank you for your comments regarding David Harris and yoru experience at Audi North Scottsdale. Your continued satisfaction is very important to me. I am very happy were treated with respect and all your questions were answered. Please do not hesitate to call me if I can be of help to you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 16, 2009

I have purchased 2 S4's and 2 A6's from Brad Burnham at Audi North Scottsdale. Jason Brown has been my service consultant. The experience has been outstanding in every case. Professional, thorough, cust More

by cpd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burnham, Jason Brown, Jason Brown
Nov 17, 2009 -

Audi North Scottsdale responded

Thank you for your kind words regarding Brad Burnham and our staff at Audi North Scottsdale. Your satisfaction is very important to me. If I can be of any assistance in the future please do not hesitate to call. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 16, 2009

This was our first visit to Audi North Scottsdale. We were greeted promptly and our sales person was out on a test drive, but the lot hand called him and stayed with us answering any questions that we ha More

by rygf20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Burnham
Nov 17, 2009 -

Audi North Scottsdale responded

Thank you for your kind words regarding Brad Burnham and our staff at Audi North Scottsdale. Your satisfaction is very important to me. If I can be of any assistance in the future please do not hesitate to call. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 11, 2009

I have an A3. The new Pirelli tires that came with the car developed a problem involving the tread pulling away from the tire. That caused a thump that was obviously rotation rate dependent. I took it in More

by Buttry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Jason Brown
Nov 12, 2009 -

Audi North Scottsdale responded

Thank you for your kind remarks about Jason Brown and our dealership. I am sorry that you had problems with your A3 but am happy to hear the outcome met your satisfaction. We enjoy having you in our dealership any time. If I can be of service to you in the future please do not hesitate to call. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 09, 2009

One early morning while driving to work, a message flashed stating that my coolant was low and to service. I pulled over and pulled out my manual, and it stated I needed to stop driving and get my ca More

by ida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown & Kirsten , Jason Brown
Nov 12, 2009 -

Audi North Scottsdale responded

Ida I am sorry for the inconvenience you had with your Q7. Your kind remarks regarding Jason Brown and Kerstin Guerrero as well as the service received from our team mean a lot to me. I realize you have many places to choose for your automotive needs and service and we are thrilled you chose us. Please let me know if I can be of service to you in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 08, 2009

Al Rizzo is my usual Service Advisor. He is always friendly and knowledgeable. Everyone at this dealership is friendly and they get me in & out as quickly as possible. Al always has a loaner available More

by penpanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Rizzo, Al Rizzo
Nov 12, 2009 -

Audi North Scottsdale responded

Thank you for kind remarks about Al Rizzo, our dealership, and our people. I appreciate the fact that you own 2 Audis and you drive 2 hours to get to our dealership. We keep a fleet of 45 Audi loaners so we can accomodate customers like yourself. Your satisfaction is very important to me. Please let me know if I can be of service in the future. Kind regards Mark Reicks General Manager Audi North Scottsale www.audinorthscottsdale.com

November 05, 2009

A consummate auto professional, Al Rizzo is a miracle worker: He makes a trip to the dealer for auto repairs as painless as possible. Al's dedication to service and commitment to ensuring the work is don More

by arizonatt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Rizzo, Al Rizzo
Nov 07, 2009 -

Audi North Scottsdale responded

Thank you very much for the comments regarding Al Rizzo. It is nice to hear we have a "miracle worker" in our team. We hope you continue to enjoy the benefits of the Audi brand as well as the services of our people. If I can be of service to you in the future please do not hesistate to call me. Kind regards Mark Reicks General Manager Audi North Scottsale

November 05, 2009

Good dealer - nice staff. My last Audi I bought from Scottsdale Audi (NOT North scottsdale, the one in Tempe motor mile) and I have to say I am very impressed with North Scottsdale in comparison. Much More

by scm6079
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCauley, Dennis Goad, Dennis Goad, Brian McCauley
Nov 07, 2009 -

Audi North Scottsdale responded

We are pleased that you chose Audi North Scottsdale for your recent purchase. We carry a large fleet of Audi loaners to minimize the inconvenience of bringing your car into our service department. Your comments about our dealership are very much appreciated. Kind regarded Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 05, 2009

Brought my A6 for service and was handled by service advisor Jill Parresol. Her service was outstanding, prompt (actualy early than promised), friendly with a great attitude. It was a pleasure dealing w More

by Zafi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Parresol
Nov 12, 2009 -

Audi North Scottsdale responded

Thank you Mr. Gamlieli for your remarks regarding Jill Parresol and Audi North Scottsdale. Your satisfaction is very important to me. If I can be of further assistance in the future. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

November 04, 2009

This is my 3rd new Audi I have purchased or leased with Brian McCauley at North Scottsdale Audi (4th for the family). That pretty much says it all! I travel 4 times as far past a closer Audi dealership to More

by lynette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCauley, Brian McCauley
Nov 07, 2009 -

Audi North Scottsdale responded

Thank you for your kind words regarding your experiences with your "car guy" Brian McCauley as well as the services given by Jill and Jason in service. Your satisfaction is very important to me. If I can be of service to you in the future please do not hesitate to call. Kind regards Mark Reicks General Manager Audi North Scottsdale www.audinorthscottsdale.com

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