Audi North Orlando - Service Center

Audi North processed my credit card $150. 00 extra than our Audi demand agreement for an Audi car rental. Have called 4 times today 4/18 to Corporate Audi on demand with no response. Calle 00 extra than our Audi demand agreement for an Audi car rental. Have called 4 times today 4/18 to Corporate Audi on demand with no response. Called Audi North today 4/18, left message for Pierre again, called Audi on demand corporate on 4/17, on hold for 25 minutes to be notified the staff was in meeting remainder of the day. Returned call today 4/18 to Audi corporate, after 25 minutes explaining our situation following on hold for 35 minutes, the Audi corporate staff notified us we had wrong department again. Scammed on Audi 7-day rental earned when purchased 1 of 2 Audi's. Audi dealer charged my credit card without our permission. First, they stated the extra $150.00 was a fuel charge, then an extra day rental none of the above to be true. Dealership who handled the rental agreement then forwarded me to the district manager Pierre, called him twice no return call. Have about 3 hours in with no satisfaction, looking for a total refund and another 7-day rental. More

Audi North is 5 stars! ! We recently got our first service done. Even though they are under renovation, there was still a comfortable place to wait with food and beverage se ! We recently got our first service done. Even though they are under renovation, there was still a comfortable place to wait with food and beverage service. Our service rep Justin listened to all of our concerns and addressed them. His estimate for service e was spot on, and he arranged for us A Lyft so we could run errands while we waited. This is our first Audi, but we have had nothing but great experiences with Audi North. We highly recommend this dealer, and Kudos to Justin for being top rate!! More

Pleasant staff in both the sales and service department. Everything is upfront and honest. Customers are catered to with dignity and respect. Really a lot like what a car dealership experience should be. Everything is upfront and honest. Customers are catered to with dignity and respect. Really a lot like what a car dealership experience should be. More

Excellent service experience from scheduling to intake to final outcome. Service advisor was very customer focused. final outcome. Service advisor was very customer focused. More

My Service Advisor Amber is a star and makes my dealings with Audi North Orlando go off without a hitch. Super helpful and communicative, she is right there when needed. with Audi North Orlando go off without a hitch. Super helpful and communicative, she is right there when needed. More

I cannot emphasize sufficiently how much I value Audi North. Each interaction is consistently delightful and stress-free due to their effective communication, professionalism, and engaging manner. Jacob, North. Each interaction is consistently delightful and stress-free due to their effective communication, professionalism, and engaging manner. Jacob, the Service Consultant, deserves special thanks for swiftly addressing an unexpected issue with my Audi A3. His attentive care and handling of my concerns are greatly appreciated. I also extend my gratitude to Don for his assistance during the pickup of my A3, and to Andrea for her consistent warm greetings and engagement. These three individuals truly deserve a rating of 10 stars each! More

Excellent service, kept up to date all through the process of repairs. Highly recommended this dealership process of repairs. Highly recommended this dealership More

Jacob is always accommodating and keeps us informed of service needs throughout the process, making sure to contact us if anything out of the ordinary or needing our attention occurs. service needs throughout the process, making sure to contact us if anything out of the ordinary or needing our attention occurs. More

Always professional in dealing with the customers. Explanation of issues with the cooling system were very clear. Providing a loaner car after it was determined it would not be ready that day is alway Explanation of issues with the cooling system were very clear. Providing a loaner car after it was determined it would not be ready that day is always a bonus. More

Justin at the service department was incredibly helpful and professional. Great communication and knowledgeable. Thank you and professional. Great communication and knowledgeable. Thank you More