Audi North Orlando - Service Center

george is knowledgable and makes visit a good one I feel good that my car is checked over by a dealership that has expertise and knows my car well. I was explained what service was performed and the w I feel good that my car is checked over by a dealership that has expertise and knows my car well. I was explained what service was performed and the whole time I knew my car was well taken care of. More

Excellent customer service Top notch customer service! Very pleased with the quality of the servicing, and the staff in the Service Dept go out of their way to be helpful. I wa Top notch customer service! Very pleased with the quality of the servicing, and the staff in the Service Dept go out of their way to be helpful. I was given a loaner vehicle, and upon further discussion George mentioned they offer a "pick up" service if I have trouble makeing it to the dealership. George and the others at this dealership provide such a pleasant experience, and their quality customer service should be recognized. More

Service of my car I have had my car for 3 years now. I live south to Orlando and have a dealer nearer to home. I prefer to drive north to Sanford, because the custom I have had my car for 3 years now. I live south to Orlando and have a dealer nearer to home. I prefer to drive north to Sanford, because the customer service is superb! More

I love Audi North Orlando!!!! I love buying my cars from Audi North Orlando. I have purchased many cars from them. I will also continue to buy my Audis from them as long as I live I love buying my cars from Audi North Orlando. I have purchased many cars from them. I will also continue to buy my Audis from them as long as I live in the Orlando area. I am so grateful for Mike in the service department and Tony when I'm purchasing of my cars. Several of my friends have purchased their Audis from them as well based in my experience. I highly recommend them. More

Better than Mercedes-Benz! For the last 15 years we've owned several [new] "S-series" models and spent a LOT of money keeping them going. The Mercedes were expensive and had mo For the last 15 years we've owned several [new] "S-series" models and spent a LOT of money keeping them going. The Mercedes were expensive and had more than their share of mechanical problems. I got tired of that and wanted to try an Audi [diesel Q7] - we love it so far [just hit 5,000 mi.]! This was our first service experience and it was with Chris Schaeffer, Service Advisor, he did a great job. Believe me, I know, as I'm a retired new car dealer. My loaner car was ready and it was a Q7 too - we were surprised because the Mercedes dealer always put us in a low-line piece of junk, even though we owned an S550. Sometimes we got a Chevy from Enterprise! We are really happy with our choice of Audi so far and also with our choice of dealership [N. Orlando Audi]. We couldn't be more pleased with our salesman [Brandon] and Service Advisor [Chris]. PS: We have to drive 65 mi. ONE way to get to the dealership and it is worth it! More

By far the WORSE SERVICE I HAVE EVER HAD FROM ANY DEALERSHIP. What can I say. i had been a long BMW owner I decided to give Audi a try. I had always been a fan of the A5. I purchased a CPO A5 in Feb. DEALERSHIP. What can I say. i had been a long BMW owner I decided to give Audi a try. I had always been a fan of the A5. I purchased a CPO A5 in Feb. of this month. 2 months later it was scheduled for service and i decided to have the valet service pick it up to be taken to the dealership for service, not a hard task. the valet came and we did the damage checklist no obvious damage to the car was noted. 3 days later i get my care back and it had a obvious paint scrape along the front bumper. i told the valet person that that was not there before. he called his supervisor and took pictures and video. he then told me that they were aware and that they would take care of it. the next day the service person that was in charge of my case called me and the first thing he did was accuse me of not filing up the loaner car with gas, which i had done 20 minutes prior of it being pick up, I then I had to tell him to cool it with the attitude. he then told me that the damage was not done and audi and they couldn't do anything. he kept increasing the tone of his voice. i then told him to have his manager call me, that didn't happen and i had to call them 3 days later. emails went back and forth until another 3 days later when i got an email from his director saying that the best they cold do was patch of the spot with some patch up paint and that it would be noticeable. sorry but that that's the best they could do, so i asked them if the loaner that they had given had the same damage and i fixed it with the same patch job would they charge me money to repaint the bumper. He said of course. More

I just purchased a new 2014 Audi A7 from the Crown Audi St. Petersburg location and I needed help with Programming the garage opener with my car.Talk about above and beyond the call of duty assistance and St. Petersburg location and I needed help with Programming the garage opener with my car.Talk about above and beyond the call of duty assistance and help. Salma Yusuf, was the true definition of excellent customer service. This young lady came to my house and helped me not only customize features in the car, but she was patient, understanding and very friendly with helping make sure that all issues were resolved, she even personally delivered brand items that we ordered from the sales shop so we wouldn't have to come into the dealership. Thank you so much Salma for continuing to extend a great customer experience. I absolutely love my Audi A7 and appreciate the spirit of excellence that you have provided with making sure that my Audi A7 provides the best driving experience on Earth! More

I met with Salma for my second delivery appointment. She did an amazing job answering questions and showing me some of the great technological features of my new vehicle. Not only was the meeting informativ did an amazing job answering questions and showing me some of the great technological features of my new vehicle. Not only was the meeting informative, but it was very enjoyable and fun! Thanks to Slama for a great experience! More

We stopped at Classic while on vacation in the Orlando area to have the 5000 mile servicing done on our A7, because we were a long way from home. We were greeted warmly and very professionally. The servi area to have the 5000 mile servicing done on our A7, because we were a long way from home. We were greeted warmly and very professionally. The servicing was completed in 90 minutes while we waited, and we enjoyed the comfort of the customer lounge area. The work was done and the car washed and vacuumed, which was a great help when on the road, and delivered to us with a smile. We were completely satisfied with the service and would happily come again. You folks in the Orlando area have an Audi dealership anyone could envy. More