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Audi North Orlando - Service Center

Sanford, FL

4.9
220 Reviews

220 Reviews of Audi North Orlando - Service Center

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September 04, 2023

Consistent great service and meaningful communication. They are efficient and organized. The customer waiting area is very comfortable and the staff is attentive. More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Stephanie
August 25, 2023

Great communication throughout the service. Friendly and knowledgeable staff. Sean Espinal is a phenomenal Service Consultant. This is the only dealership that I will allow to service my A More

by mjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Espinal
August 22, 2023

Excellent and prompt service. Cars were returned when promised and all services accomplished as expected and required by Audi. More

by dth3021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Espinal, Sean Sellers
August 10, 2023

Probably the worst Audi dealer around the area in terms of service. Only thing nice about the dealer was my salesmen I even referred him to my other friends to buy vehicles from him. Other than that, servi More

by Rickyou70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Glover, Victor Rivera
Aug 11, 2023 -

Audi North Orlando responded

Thank you for your feedback regarding our sales and service department. We are happy to hear you enjoyed the purchase experience and regret to hear the service experience isn’t to your same standard. We are reviewing your service history and do see several visits to the store and communication between you and the employee you mention as well as our service manager. We have shared your feedback with them for future improvements. If you have concerns in the future, do not hesitate to reach out to our Service Director, Chris Cottet at 407-531-2049 or ccottet@audinorthorlando.com. Thank you!  

August 09, 2023

One of the reasons I bought an Audi, apart from its being a great car, was because of the service we have experienced with my husband’s Q5. Everyone is always courteous and trustworthy, and a loaner is consi More

by sueeaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
August 01, 2023

Great customer service. From the moment I got there. I had an issue with another Audi dealership and even though they were not affiliated with that dealership. Dave and Dyla More

by mcastro0421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Dylan
July 28, 2023

Audi North Orlando continues to be top quality. I purchased the vehicle at this dealer in 2015 where I received excellent initial service. Eight years later while on vacation and back in the area I More

by C1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hudson
July 26, 2023

Thye went the extra mile, Audo South on 2 items didnt help me but Audi North with respect fixed minor issue More

by rd777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hudson
July 25, 2023

Perfect service, everything went well. Much appreciated, your kind support during annual maintenance. I will visit Audi North Orlando to give me the great service next time as same as th More

by toji.miyasaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley, Andrea, Dave and relevant manager
July 25, 2023

Great service, took real good care of me while my R8 was in the shop for 2 months! Loaner provided which made the experience that much better! More

by Crucianpilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Glover
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