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Audi North Orlando - Service Center

Sanford, FL

4.8
226 Reviews

226 Reviews of Audi North Orlando - Service Center

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December 13, 2024

Very professional. Top-notch service! ! Would buy Audi again. Service & performance are the best by far! More

by coastalshutterfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Audi North Orlando responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

Audi North Orlando is always 5 star in service and customer support. They always do the job right More

by chaseb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hudson
Dec 13, 2024 -

Audi North Orlando responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

Dave, my adviser, went above and beyond. As I was on the road with a busy work day ny engine light went off. First, the service department answers the phone with a live person ( this is More

by JamieFieldEvents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
Dec 13, 2024 -

Audi North Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi North Orlando! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2024

BEWARE! !! This dealership RUINED a priceless S8. We took our S8 in for repairs and during the 1.5 months Audi and their recommended shop Crash Champions had More

by nylastarr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Dec 12, 2024 -

Audi North Orlando responded

Our dealership has thousands of reviews with the majority of them positive. You will find that when we receive negative reviews, we are responsive and always try to find resolution that is fair for everyone involved and will own the mistakes when applicable. We have never removed or asked anyone to remove a review. This customer had repairs done at a local body shop not affiliated with our company; after picking the vehicle up there, he came to us with concerns which we listened to and offered to inspect out of goodwill. We scoped the vents, replaced air filters, did an air treatment and inspected the interior all at our expense to find none of the concerns the customer is stating. The mileage concern was found to be an error in the body shop's entry on the paperwork. We care for our customers and could not have run our family-owned operation for nearly 90 years without caring and building long-lasting relationships.

December 07, 2024

One of the many reasons why I keep coming back to get my S3 8Y service. Brian and his staff are exactly what I expected. TOP NOTCH service. I would not recommend any other Audi dealer the Audi of North Orl More

by Sam.man1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 12, 2024 -

Audi North Orlando responded

Hello Sam, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2024

Justin at Service is amazing! I messed up my appointment but he was able to take care of me that day. It made my day that I didn’t have to reschedule. Justin is very helpful and a More

by mrskelmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Scoville
Nov 28, 2024 -

Audi North Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi North Orlando. We are always more than happy to assist you if anything else comes up. Take care!

November 19, 2024

They made a medium service so easy, from valet pick-up and delivery to the quality of the work. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hudson
Nov 21, 2024 -

Audi North Orlando responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 19, 2024

Exceeded all expectation! Being a new Audi owner i was unsure of what to expect. From beginning to end their attentiveness, service and facility were top tier More

by sroller29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hudson
Nov 22, 2024 -

Audi North Orlando responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 16, 2024

My recent service visit for my Audi was an excellent experience. My service representative, Dave, was extremely helpful and courteous. I happened to meet my salesman, Mark, and his help in getting me More

by JOHNDELAUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hudson
Nov 19, 2024 -

Audi North Orlando responded

Hi, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

November 15, 2024

Service visit was excellent experience. David H. is my service manager and is excellent. I've been a customer since 2016. Audi is pricey, but you get what you pay for in quality and serv More

by KD4EZW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David H. I worked with only over several years. Excellent Service Manager
Nov 18, 2024 -

Audi North Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi North Orlando. We are always more than happy to assist you if anything else comes up. Take care!

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