226 Reviews of Audi North Orlando - Service Center
Very professional. Top-notch service! ! Would buy Audi again. Service & performance are the best by far! Top-notch service! ! Would buy Audi again. Service & performance are the best by far! More
Dave, my adviser, went above and beyond. As I was on the road with a busy work day ny engine light went off. First, the service department answers the phone with a live person ( this is As I was on the road with a busy work day ny engine light went off. First, the service department answers the phone with a live person ( this is rare even at other luxury dealers. ). He took me in right away and went overboard to find me a loaner(and they were swamped) so I could finish my work day. The communication on the car updates were timely. The attitude of Dave and his team was extremely attentive and helpful in every way. Dave and his team made a stressful day pleasant as they worked with me so I could finish my workday without interruptions. Also, instead of me, walking out in a parking lot, looking for my car when it was ready, they pulled it up and helped me unload all of my equipment back into my car. This is by far the best luxury car dealer service ever. I will never leave Audi due to their superior team service. Thank you Dave and your team. More
BEWARE! !! This dealership RUINED a priceless S8. We took our S8 in for repairs and during the 1.5 months Audi and their recommended shop Crash Champions had !! This dealership RUINED a priceless S8. We took our S8 in for repairs and during the 1.5 months Audi and their recommended shop Crash Champions had the car, they put over 700 miles on it and it came back INFESTED with cockroaches. Both locations refused to take care of the damage (even after the GM at Audi promised to in writing) and threatened us. This is a real review and pictures/receipts can be provided. Audi continues to remove these reviews because they do not want to face what they did. Shame they do not care enough about their customers unless they are taking their money! DONT LET THIS HAPPEN TO YOU!!!! More
One of the many reasons why I keep coming back to get my S3 8Y service. Brian and his staff are exactly what I expected. TOP NOTCH service. I would not recommend any other Audi dealer the Audi of North Orl S3 8Y service. Brian and his staff are exactly what I expected. TOP NOTCH service. I would not recommend any other Audi dealer the Audi of North Orlando. More
Justin at Service is amazing! I messed up my appointment but he was able to take care of me that day. It made my day that I didn’t have to reschedule. Justin is very helpful and a I messed up my appointment but he was able to take care of me that day. It made my day that I didn’t have to reschedule. Justin is very helpful and always takes care of you. I highly recommend the Service Department and Justin. More
Exceeded all expectation! Being a new Audi owner i was unsure of what to expect. From beginning to end their attentiveness, service and facility were top tier Being a new Audi owner i was unsure of what to expect. From beginning to end their attentiveness, service and facility were top tier More
My recent service visit for my Audi was an excellent experience. My service representative, Dave, was extremely helpful and courteous. I happened to meet my salesman, Mark, and his help in getting me experience. My service representative, Dave, was extremely helpful and courteous. I happened to meet my salesman, Mark, and his help in getting me all set up with technology was great. My overall experience was beyond 5 stars, but that is the highest option available. More
Service visit was excellent experience. David H. is my service manager and is excellent. I've been a customer since 2016. Audi is pricey, but you get what you pay for in quality and serv David H. is my service manager and is excellent. I've been a customer since 2016. Audi is pricey, but you get what you pay for in quality and service. I drive cross country several times (4 to 6) a year and have never gotten stranded in my Audi. Good service and preventative maintenance are key to being a happy Audi owner. Pay now or pay later when stranded in time and safety. My Audi has over 100k miles and still drives/handles like new. More